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Ron Tonkin Hyundai

Gresham, OR

4.7
272 Reviews
Ron Tonkin Hyundai in Gresham, OR treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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675 East Burnside Road

Gresham, OR

97030

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Showing 272 reviews

October 10, 2025

The staff was knowledgeable and helpful with every step of the way. They were patient and understanding when push came to shove. I can see me buying from them in the future. More

by nasirkaraan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodosy Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michale Prickett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Ron Tonkin Hyundai responded

We're so happy to hear our team at Ron Tonkin Hyundai made your experience a positive one, Nasir! It’s great to know you felt supported every step of the way. We’ll be here when you’re ready for your next car.

October 09, 2025

James was outstanding that’s why we stayed manager finance. Everything was smooth. Thank you More

by danffisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Ron Tonkin Hyundai responded

We appreciate your business and your review! Thanks from James and the Ron Tonkin Hyundai Team!

October 04, 2025

I feel completely misled during our car purchase. The dealership added a Cilajet ceramic coating to the total price without properly explaining it. It was briefly mentioned at the start but never dis More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Ron Tonkin Hyundai responded

Christian, I'm truly sorry to hear about your frustrating experience. It's never our intention to mislead or disappoint any of our customers. I understand how upsetting this situation must be, and I want to assure you that we take these claims seriously. Let's discuss the details further so we can work towards a resolution for you and your wife. Please reach out at your earliest convenience. Thank you, Mark Harris - General Manager - 503-258-5588

Oct 09, 2025 -

Christian responded

This is exactly what I’ve been talking about — promises are made, but never kept. I’ve reached out multiple times, and each time I was told someone would follow up later that day. That call never came. Not once. To make matters worse, I found on their website that they claim to offer a "3-day worry-free exchange" policy. That’s simply not true. We tried to return the very next day after signing the lease, and they refused to honor it. I even tried following up again recently — their team member transferred me to an extension that didn’t exist, and the call automatically disconnected. When I called back, the woman I spoke to said the person I needed was in a business meeting and would get back to me in a few days. She was extremely rude and grumpy, making the whole experience even more frustrating. At this point, it all feels like a PR stunt to appear responsive, when in reality, there’s no genuine effort to resolve anything. I’m tired of being ignored. If nothing changes, I’ll be sharing my experience on every major review platform, including the BBB.

Oct 09, 2025 -

Christian responded

This is exactly what I’ve been talking about — promises are made, but never kept. I’ve reached out multiple times, and each time I was told someone would follow up later that day. That call never came. Not once. To make matters worse, I found on their website that they claim to offer a "3-day worry-free exchange" policy. That’s simply not true. We tried to return the very next day after signing the lease, and they refused to honor it. I even tried following up again recently — their team member transferred me to an extension that didn’t exist, and the call automatically disconnected. When I called back, the woman I spoke to said the person I needed was in a business meeting and would get back to me in a few days. She was extremely rude and grumpy, making the whole experience even more frustrating. At this point, it all feels like a PR stunt to appear responsive, when in reality, there’s no genuine effort to resolve anything. I’m tired of being ignored. If nothing changes, I’ll be sharing my experience on every major review platform, including the BBB.

October 02, 2025

Great customer service, and everyone seems to be very honest when employees recommend Thank you Jason, Frank, and Drew More

by mjwclass80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Greenly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
Oct 03, 2025 -

Ron Tonkin Hyundai responded

Thank you for choosing Ron Tonkin Hyundai and for sharing your positive feedback. We will be sure to share your kind words with Jason, Frank, and Drew!

September 28, 2025

Dealership has a great product and service department . I received excellent customer service. I recommend this dealership More

by sball4719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Greenly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Ron Tonkin Hyundai responded

Thank you for recommending Ron Tonkin Hyundai and sharing your review of our team! We are pleased to hear you are satisfied with your vehicle and the service you have received from us! See you next time!

September 24, 2025

The staff was great! Took time to let me know what to expect during this visit. They gave me realistic expectations and were extremely good about updating me on the situa More

by m.stapleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Greenly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Ron Tonkin Hyundai responded

Thank you for the great review! We are happy to hear that Jason and the whole team provided you with a clear and communicative experience. Your feedback means a lot to us, and we look forward to serving you again at Ron Tonkin Hyundai!

September 10, 2025

I love my new car however make sure to shop around. Also the way the show the numbers is very misleading as they put "amount financed" rather than cost of the car. I'd absolutely avoid this dealership. More

by OptimistPrime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devon Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

OptimistPrime responded

From Dealership: "Sorry you had a less than stellar experience. I undertand we gace you quite a bit for your trade. Best wishes." First off you lowballed my trade-in. Then you try and justify/not acknowledge the fact that you changed me full MSRP for an out going vehicle. Other dealships have it for 5k less. Just goes to show how y'all treat customers. Everyone be advised.

Sep 10, 2025 -

OptimistPrime responded

Another response: "We constatly beat beaverton, in EVERY way." You sure DID here! Lol what a joke. Than provide examples. Why not in my case? Let me guess: "Take my word for it" Best wishes

Sep 12, 2025 -

Ron Tonkin Hyundai responded

David, we regret to hear you had a negative experience with us. We appreciate your feedback and wish you all the best.

September 01, 2025

It hasn't disappointed me so far, it's spotlessly clean, and that's about it. More

by Papageno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Ron Tonkin Hyundai responded

The entire team at Ron Tonkin Hyundai is so glad we earned your business. Thanks so much, Geno!

August 30, 2025

Good good good good good good good good good good good good good good good More

by Dsjj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Girtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Sep 02, 2025 -

Ron Tonkin Hyundai responded

Thank you for stopping by to share a positive review of Ron Tonkin Hyundai!

August 11, 2025

This dealership, and specifically sales associate Liana Bernard, went above-and-beyond to make our purchase work for us. We cannot rate them highly enough. They are hours away from our home town, but if we More

by minuets_54aspic
Recommend Dealer
Yes
Employees Worked With
Liana Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Ron Tonkin Hyundai responded

Thank you so much for sharing your experience with Liana and our team at Ron Tonkin Hyundai. We truly appreciate your kind words and look forward to serving you again in the future. Safe travels and enjoy your new Hyundai!

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