Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
792 Reviews of Big Star Hyundai - Service Center
Sort by
March 17, 2025
Excellent Customer Service! Always speeding service. The best Hyundai dealership in Texas. Will always return. Always speeding service. The best Hyundai dealership in Texas. Will always return. More
by candice.n.pratt
Verified Customer
March 14, 2025
Excellent service and great dealership! We always rely on the professional expertise the dealership provides. We always rely on the professional expertise the dealership provides. More
by pegomez71
Employees Worked With
March 14, 2025
Great service. Quick. To the point. Did not push or try to upsell extras. Thank you. Quick. To the point. Did not push or try to upsell extras. Thank you. More
by jen.lee.mcnew
Employees Worked With
March 12, 2025
This dealership was great. Alex was awesome and super patient and went out of his way to make sure I got what I was asking for Alex was awesome and super patient and went out of his way to make sure I got what I was asking for More
by deanna.gonzales83
March 10, 2025
I went in for recalls and ended up $1200 poorer and my car in worse shape!!! They worked on my evaporation system and now my check engine light is on. Do not take your automobile to Big Star Hyundai! car in worse shape!!! They worked on my evaporation system and now my check engine light is on. Do not take your automobile to Big Star Hyundai!!!! More
by bcunningham9662
March 06, 2025
Faster than expected, friendly, and great customer service. Would return again for my next appointment. service. Would return again for my next appointment. More
by cristomar.arredondo
Employees Worked With
March 05, 2025
Juan was very helpful and knowledgeable. He took the time to explain the recommendations and needed services, and also went above and beyond to get a part for my vehicle so the service tech He took the time to explain the recommendations and needed services, and also went above and beyond to get a part for my vehicle so the service tech could finish it quicker. They all did a great job. More
by CYNF84
March 04, 2025
Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. explaining every detail and work needed to be completed on the car. More
by KIFBETTY
Employees Worked With
March 04, 2025
I purchased a Santa Fe - on day 2 I noticed a slip when braking sometimes. Reported to salesman. Time kept passing but scheduled appointment for oil change and check brakes. This was a little over a month braking sometimes. Reported to salesman. Time kept passing but scheduled appointment for oil change and check brakes. This was a little over a month after purchased. I get informed that front brake pads are not good and also need resurfacing. The problem is nobody has been helping rectify this simple issue. I thought the dealership would say bring in we will take care of it for you but I seem to get no answers or replies More
by Jwheeler
February 27, 2025
Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio a los carros , muy amplio el espacio More
by ruben001109
Employees Worked With
