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Romeo Toyota of Glens Falls

Glens Falls, NY

4.0
782 Reviews

169 Broad Street

Glens Falls, NY

12801

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782 Reviews of Romeo Toyota of Glens Falls

May 09, 2018

Treated with kindness and respect. Thank you for that.💕 I gave that rating because I had no appointment, just drove by and decided to drop in. Tina came right out to help me and let me do most of the talkin More

by m2020girl@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina North, Joe Taylor
May 09, 2018

Excellent experience From the salesperson to the finance manager, we could not have had a better experience. No hassle or haggling. Everything was honest and straightforwa More

by tre797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle Smith, Ben Fuller
May 09, 2018

Just bought our 5th Tundra from Glens Falls Toyota We always work with Gabrielle Smith and Paul Wilkins. Gabrielle always understands what we want in a vehicle. They have worked with us very well wit More

by bobnlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wilkins, Gabrielle Smith, Ben Fuller
May 09, 2018

Nobody called me I had an appointment for 8:30 on a Saturday morning for an oil change. I dropped my car off early and went home. After sitting around with no word or More

by buggyb878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Pafundi
May 11, 2018 -

Romeo Toyota of Glens Falls responded

Dear Buggyb878, So sorry for your inconvenience. You should have been told at the time you dropped your car off that the Service Department closes at noon, and you could have come back by noon to pick your car up, no phone calls required by us or you. We need the input to improve, thank you. The person you mentioned, Nicole, is a salesperson and was trying to help, but she did not want to speak for the Service Department. Hoping you will give us another chance! Regards Howard Lebowitz

May 09, 2018

Glens falls Toyota is the best...Jim the service manager always takes excellent care of my 4 runner.i trust his judgement .he knows Toyotas...inside and out!he is the b More

by marshallsisfin6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina North
May 07, 2018

Bought used car Nicole was very helpful and the team were very service oriented. My only complaint was the detailing. The car wasn’t quite clean on the inside. Otherw More

by rossedward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Fuller, Nicole Pafundi
May 07, 2018

Comfortable I felt very comfortable and un-rushed. There was never a moment which I felt that I was being given an answer that was pushy or dishonest. Joe did not More

by Angela and Dad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Fuller, Joe Taylor
May 07, 2018

Toyota and Nicole were fantastic Nicole Pafundi helped me land on the perfect car and walked me through the entire purchase process. I would highly recommend going to both her and To More

by chad42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Pafundi
May 05, 2018

maintenance of older toyato truck Jim, the service mgr. has been outstanding on keeping my sons older toyota tacoma running great.He is always helpful and very honest with any replaeme More

by TROOT333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abodeely
May 05, 2018

Awesome Walter and Mike worked with me and were over the top understanding. The two made me feel comfortable, worked with me and we got to a place I needed t More

by c.doster15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abodeely, Ben Fuller, Walter Foster
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