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Romeo Toyota of Glens Falls
Glens Falls, NY
782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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782 Reviews of Romeo Toyota of Glens Falls
May 04, 2018
Good service & communication! My purchase was not your standard purchase as my vehicle was limited edition - couldn’t be ordered and wasn’t found anywhere I wanted to drive to. Tin My purchase was not your standard purchase as my vehicle was limited edition - couldn’t be ordered and wasn’t found anywhere I wanted to drive to. Tina followed through every step with updates when she received them. Joe took over just to finalize the paperwork. Great experience all around! More
by daiglea281
Verified CustomerEmployees Worked With
Tina North, Joe Taylor
May 04, 2018
New vehicle purchase Friendly personable staff made an exciting experience a pleasure! They didn’t have what I wanted color wise but obtained it from another dealership qu Friendly personable staff made an exciting experience a pleasure! They didn’t have what I wanted color wise but obtained it from another dealership quickly. I felt they were fair with my trade in and I was satisfied with the final purchase price. Colleen, my sales person, explained everything well and encouraged me repeatedly not to hesitate to call and, if necessary, schedule an appointment with her to go over anything after I drove it off the lot. We have very positive experience with their’ service department with our other vehicle. I highly recommend this dealership!!! More
by brutus0
Employees Worked With
Ben Fuller, Colleen Pitkin
May 02, 2018
Very Poor Customer Service This is the 3rd time I’ve left my Tacoma all day and at the end of the day the work wasn’t completed. No courtesy phone call as a heads up either. I s This is the 3rd time I’ve left my Tacoma all day and at the end of the day the work wasn’t completed. No courtesy phone call as a heads up either. I specifically called one week in advance to discuss 3 items; oil change, spray the underside/frame due to no rust perforation from previous inspection and check the propeller shaft universal joints. Since I was told all 3 items could be done I scheduled the appointment for 4/30/18. I was told my truck would be worked on first thing Monday morning so I left it Sunday night. By Monday at 3:30pm my vehicle wasn’t ready and I was told they couldn’t do the spraying because that needs to be ordered. We don’t stock it yet the customer service rep. a week earlier put me on hold to double check with Jim the Service Manager to make sure all three items could be performed on 4/30/18. What a waste of my time considering I could use many other service centers but I like to try and keep my business local. Besides the service center customer service reps. don’t know what the other one is doing or saying. Very poor customer service. More
by QueenKing99
Employees Worked With
The girls at the service center front desk
May 02, 2018
got great truck went in asking about a tacoma was deposet put on it but put me down as back up it fell through i got the call new brakes &tires put on let me start went in asking about a tacoma was deposet put on it but put me down as back up it fell through i got the call new brakes &tires put on let me start it on lift to hear it run . got check walked in took test drive paid for it picked up next day done new truck fast nice friendly will send my peeps to see them More
by pop pop
Employees Worked With
Tina North, Nicole Pafundi
May 02, 2018
Outstanding Service Always ready to resolve any issues! Quality workmanship! Friendly personnel! I had a door seal problem and they were able to replace the damage seal a Always ready to resolve any issues! Quality workmanship! Friendly personnel! I had a door seal problem and they were able to replace the damage seal at a reasonable price. More
by db65
Employees Worked With
Walter Foster
May 02, 2018
so fast and easy and actually enjoyable we were greeted warmly as though we had been customers for years even though this was our first time having our new car serviced there. we were in an we were greeted warmly as though we had been customers for years even though this was our first time having our new car serviced there. we were in and out much faster than anticipated. the lounge was clean, comfortable and had nice amenities. Really enjoyed the personal feeling. More
by dstephenson0
Employees Worked With
Jim Stegman
May 02, 2018
in and out quick for inspection! Quick service on my inspection,which was great,I have been going to this dealership for years now.always helpful there. Would recomend if someone aske Quick service on my inspection,which was great,I have been going to this dealership for years now.always helpful there. Would recomend if someone asked me about them. More
by arthurlockhart
Employees Worked With
service
April 30, 2018
Thumbs up! Couldn’t ask for a better place to buy a vehicle from. The people here are truly exceptional, customer service professionals. Top to bottom, the most Couldn’t ask for a better place to buy a vehicle from. The people here are truly exceptional, customer service professionals. Top to bottom, the most ethically sound business you’ll step foot into. Great job by all 👍🏼 More
by WTF5492
Employees Worked With
Paul Wilkins, Jim Stegman, Howard Lebowitz, Gabrielle Smith, Mike Abodeely, Ben Fuller, Tina North, Colleen Pitkin, Joe Taylor, Nicole Pafundi, Walter Foster, Miki DiMatteo
April 30, 2018
always a pleasure- Toyota products are solid and performing- This Dealership's Service is A Plus Plus. I am confident my Rav4 is serviced thoroughly. I value this much. Thinking this was my 7th service prefor This Dealership's Service is A Plus Plus. I am confident my Rav4 is serviced thoroughly. I value this much. Thinking this was my 7th service preformed at Glens falls Toyota. Thank You More
by dgln2009
Employees Worked With
Service Mgr. Jim Steadman and team- my Mechanics this past visit Dick.
April 30, 2018
Good people I stopped by to show my spouse a Toyota Highlander. One of several SUVs that I was considering. Joe Taylor showed us a certified Highlander that had a I stopped by to show my spouse a Toyota Highlander. One of several SUVs that I was considering. Joe Taylor showed us a certified Highlander that had all of the features that we were looking for. My wife really liked the car and the price. She said: ' This is exactly the car I want, buy it.' I did. We found the entire process to be as painless as possible. I recommend Glens Falls Toyota. More
by robertblaize
Employees Worked With
Joe Taylor
