Romeo Chevrolet Buick GMC

Amazingly kind and wonderful! Sean Duffy and Ted were about to finish closing up the service area when I arrived Late Saturday afternoon. I had a tire that was almost flat. Not on Sean Duffy and Ted were about to finish closing up the service area when I arrived Late Saturday afternoon. I had a tire that was almost flat. Not only did they stay and fix the tire but took the extra time to see why the tire had lost air. I had told them I had a 300-mile trip to take the next day, They were kind and patient, took care of the problem. Most other people would have said "sorry we are closed" In this day and age of acrimony and vitriol, it is wonderfully refreshing to find such a level of kindness and caring. Again to Sean and Ted, my heartfelt thanks!!! More

New car I was looking to start leasing a vehicle and John was absolutely amazing at doing everything to help me in the process. John went above and beyond to I was looking to start leasing a vehicle and John was absolutely amazing at doing everything to help me in the process. John went above and beyond to find exactly what I was looking for in a new vehicle and when the price was just above what I was looking to pay he found another offer or incentive to help lower it just that little bit more. The night I picked up my new vehicle he helped my in-laws to look for a new vehicle similar to what I was buying and before we left John did something outside of what you would ever think a salesman would do....My mother in law told him she might switch from her Ford Excape to a Chevy Equinox but was unsure so John told her that although he would like her business if she decided to stay with the Ford that he would set her up with a good salesman at Romeo Ford to help her get the best deal possible on a new Escape....That was absolutely impressive to myself, my husband and my in-laws and because of that they are looking to purchase a new Equinox instead of a new Escape. This is the second vehicle we have purchased from John at Romeo and many for my family and we have never felt pressured or bothered or even forgotten about. Thank you for having such a valued employee who goes way above and beyond to help people not just make a buck in selling a car. Also, I just want to send a shout out to Steve and Jeff in finance as they were awesome in helping me to overcome feats to be approved alone on this new vehicle I am driving around. They also went above and beyond to get me approved and were so nice and friendly. Thank you again to the staff at Romeo Chevrolet because they are awesome!! More

Helpful, Understanding Going into Romeo and working with Elise was a real pleasurable car buying experience. I never felt pressured and she was very considerate and patient Going into Romeo and working with Elise was a real pleasurable car buying experience. I never felt pressured and she was very considerate and patient with what I was looking for. Now I have the nicest Certified Preowned GMC in the town! With an amazing warranty. Thank You! More

"Who'd a thunk it?" My wife and I bought a Buick Enclave in 2015 at Romeo's. Last week we received a call from David Marrine, a sales associate there, kindly asking if w My wife and I bought a Buick Enclave in 2015 at Romeo's. Last week we received a call from David Marrine, a sales associate there, kindly asking if we would like to visit with him to discuss the possibility of upgrading to a new 2019 Enclave. My wife was very impressed by David's sincerity and kind manner, and she agreed to come talk , since we were coming there for a regularly scheduled service visit. We had a nice conversation, and David ran through some financial scenarios for upgrading the Enclave.. We decided to forego upgrading the Enclave, but David directed the discussion to my 2010 Explorer that has 130k miles on it. I agreed that if we were to upgrade a vehicle, we should look at this one... and to make a long story short, we drove home in a certified 2015 GMC Acadia "cream puff" last evening! Our entire experience was a very pleasant one, and we did not feel pressured in to any deal, as David placed our needs and concerns ahead of everything else, and he put together a package that truly addressed our family's needs. David is a fine young man of excellent character! So, "who'd a thunk it" that we would be coming home with a new vehicle for me ? More

Associates are very friendly and courteous! This service appointment was pleasant. Only thing I was not happy about a service person was using the hood of my truck as a desk. This service appointment was pleasant. Only thing I was not happy about a service person was using the hood of my truck as a desk. More

A wonderful outcome! My wife and I came in to look at a used truck. But to our suprise the vehicle had been sold the day before. The staff felt terrible that we drove ove My wife and I came in to look at a used truck. But to our suprise the vehicle had been sold the day before. The staff felt terrible that we drove over two hours to get there only to find the truck was gone. They showed us some other tucks and ended up buying a new GMC truck at a great price. Our salesman Pat Duke went out of his way to make us happy. I guess sometimes things happen for a reason. More

Got a good deal I unexpectedly traded in my 2015 Encore for a 2018 Encore. I didn't think I was going to get a new car but since I am retiring in June it seemed like I unexpectedly traded in my 2015 Encore for a 2018 Encore. I didn't think I was going to get a new car but since I am retiring in June it seemed like a good plan. HAPPY More

Awesome from start to finish! My husband and I came in just to look as my SUV was on it's last legs. Thinking of the pros and cons of leasing and owning; too many choices. Jonah wa My husband and I came in just to look as my SUV was on it's last legs. Thinking of the pros and cons of leasing and owning; too many choices. Jonah was asked to help us out, and the rest as they say is history. He was very knowledgeable and helpful. He was not pushy and listened to what we had to say. Also, I was the one doing the majority of the driving in this vehicle, and he spoke to me, not my husband which was very refreshing. I would definitely recommend him to anyone looking to purchase from Romeo Chevrolet. More

Great buying experience at Romeo Chevy/GMC This was my first time at Romeo Chevy/GMC. I would like to recognize and thank Elise and Mike in Sales, as well as Jeff in Financing. All three were This was my first time at Romeo Chevy/GMC. I would like to recognize and thank Elise and Mike in Sales, as well as Jeff in Financing. All three were very professionalism and accompandating, which ensured an excellent buying experience. Everyone worked to get the pricing into the range I was looking for. Elise and Jeff went the extra mile for me several times. Thanks again! More

Quality service appointment My service experience with both the mechanic who worked on my car and Jacob Quesnell was very positive. They were honest, friendly and professional. My service experience with both the mechanic who worked on my car and Jacob Quesnell was very positive. They were honest, friendly and professional. I would highly recommend the service department at Romeo. More