Romeo Chevrolet Buick GMC

Our experience at Romeo's was great!! The price was the best out of three dealerships. We were put into the car with no hassle. We spent less time buying this vehicle than we have every spent. It was a p best out of three dealerships. We were put into the car with no hassle. We spent less time buying this vehicle than we have every spent. It was a pleasure to have a professional approach to purchasing a vehicle rather than the usual long drawn out type of purchasing that goes on in other dealerships with little satisfaction. We are comfortable recommending this dealership and the the people we worked with to other prospective buyers. R. and E. Booth. More

Chris Ransford,Worked with me from a internet request I had sent ,he work hard on the deal ,answered all my questions ,and any answers he did not have ,he checked into and got back to me.Luchia Romeo work had sent ,he work hard on the deal ,answered all my questions ,and any answers he did not have ,he checked into and got back to me.Luchia Romeo work with me on the final pricing.Both did a excellent job and the customer service was excellent and Our company purchased two vehicles from them. More

As I am unable to edit my earlier review, all who are reading this are advised to completely disregard my review below. I say this because once members of the Romeo dealership learned there may have bee reading this are advised to completely disregard my review below. I say this because once members of the Romeo dealership learned there may have been a problem, they went above and beyond to rectify any issue. Never before have I ever experienced such caring individuals who are in the business of selling cars. They took an immediate interest and offered to rectify the situation to my complete satisfaction. I simply must say I am overwhelmed with their attention to this matter and highly recommend this dealership to the utmost degree. I have learned here that there are people who do want to make the customer completely satisfied and I can say with absolute certainty that has been my experience. My heartfelt thanks and gratitude goes out to Lisa, Lucia and Emmett for making my vehicle purchase a most pleasant experience. You have restored my faith that there truly are good people out there who want to make a difference for the customer. Buy your next vehicle at Romeo Chevrolet Buick GMC ... you won't be disappointed! More

Very friendly dealer - demo of car - paper work - and cleaning the car for pick up - all top shelf - One value this dealer gives is their charge for "prep - dock - paper etc. it is only $ 75.00 and an in cleaning the car for pick up - all top shelf - One value this dealer gives is their charge for "prep - dock - paper etc. it is only $ 75.00 and an inspection fee of $ 21.00 -- I called many dealers in NY & NJ -- their "prep - dock - paper fee ran $ 350 - 375.00 total rip off -- In 2007 I paid a $ 300.00 fee and a friend in 2009 paid a $ 350.00 fee ( in NY )-- So you can you can save $ 275.00 by working with Romero -- also they are open on the price of their cars and offered to email directions to there location -- I am very happy with the car/price & paperwork all no pressure -- give Scott a try -- Nick More

Romeo dealership has always. Treated my wife and I very good. Always kept us informed on everything from the start of a sale to the end we have leased and bought in the passed totaling six just bought good. Always kept us informed on everything from the start of a sale to the end we have leased and bought in the passed totaling six just bought new one today 8/2/2011 Scott lamb Is a great salesman he has a very nice personality and very good with customers my family has sent people to dealership to buy and feels the same way bottom line Is way to go to keep up the great. Job thank you Alan & Toni Brown More

Stay away from this dealer wont stand behind sale. Purchessed a 2004 chevy smelled bad and thay ripped roof liner and refuesed to fix it.Wind sheild wipers falling off i replaced myself how it got in Purchessed a 2004 chevy smelled bad and thay ripped roof liner and refuesed to fix it.Wind sheild wipers falling off i replaced myself how it got inspected i dont know Brake lite were out. So i say do not go to Romeo chevy and do not trust anything thay say. More

I purchased a 2010 Chevrolet Camaro at Romeo Cars. Since I live in Europe and had it imported to my country, it was for sure not a common job for them to get all the customs declarations and paperwork done. I live in Europe and had it imported to my country, it was for sure not a common job for them to get all the customs declarations and paperwork done. Nevertheless, I was always up to date according to the status of my car and Lisa was very helpful and friendly. After I received the car, Mr. Romeo (owner) wrote me an email to ask if I was happy with my purchase. Overall I can really recommend this dealer, they sure give you a feeling of being a welcome customer. Thanks! More

Who are these people? Their motto is .. "We sell cars.....Family style!!! Their mantra is "We want you to be Happy." Their motto and mantra are true to their word. Walk into Romero dealership and cars.....Family style!!! Their mantra is "We want you to be Happy." Their motto and mantra are true to their word. Walk into Romero dealership and you'll see one car on the show room floor. The store is an open space with all the employees and owner's daughter (Lucia) visible to each other. They are waiting for their new facility to be built- but I liked the equalitarian feel of the space. It had a folksy feel. The staff was friendly and greeted everyone that walked in. I traded in my car- leased a Buick Regal and traveled 60 miles from Bergen County, NJ. There were some minor bumps in the negotiations but everything worked out well.Micahel Block the sales associate was extremely helpful. He returned calls and texts and with the help of Luicia finalized a deal convincing enough for me to travel the 60 miles from Jersey. I used Truecar.com and Edmund's car forums as research tools for negotiations. Truecar.com connected me with four Buick Dealerships. Three in Jersey and Romeo in Kingston, NY. Initially I had a deal with McGuire Buick (NJ) and when it came time to sign the contract they had changed the mileage from 12k to 10k a year. Needless to say- I walked out. In the meanwhile I was also receiving calls from Romeo. When the deal fell through with McGuire they offered to meet the original terms and price. Now here's the kicker! After working the numbers with my trade in- they actually corrected a sales tax error on my trade in and came in with a cheaper monthly payment ($12). It was worth the trip.I love the car. Pete Dockery was wonderful in explaining all the features and setting-up On Star. Very knowledgeable about the features. He took his time and you did not feel he rushed through the process. In my experience- in the last two years I purchased and/or leased eleven cars for family and friends (who hate or fear dealerships) Romeo has to be one of the hardest working dealerships to earn your business and trust. Do the research-never accept any dealers first offer but keep these people in mind. Keep in mind that you will need to make a trip to the NJ DMV to pick-up plates- or you can wait for DMW to mail them to Romeo and have them mail them to you. More

After doing much research while looking for a used minivan, I found a Toyota Sienna at Romeo that I was interested in. It was a nice vehicle at a fair price. I was very interested and ready to buy. minivan, I found a Toyota Sienna at Romeo that I was interested in. It was a nice vehicle at a fair price. I was very interested and ready to buy. I probably would have purchased the vehicle had a few red flags not gone off during the sales pitch. First of all, the offer on my trade in was insulting. Granted, it was a VERY used 11 year old minivan with high miles. I didn't expect to get much for it. I was offered $100. Blue book for a trade in, with that amount of miles in fair condition $2450. I didn't expect that much, but I certainly expected more than $100. I was told the offer was so low for two reasons, one - it would cost them $300 just to get rid of it. Really? A used car, in decent running condition, and you would have to pay to have it removed? My father removed MANY junk cars for many years. Not only did he pay people for the cars, he also made a profit when he took them to the junk yard. The second reason, because the Sienna was several thousand dollars below book value, they really couldn't take more off the price by giving me more on my trade in. What? The price of the new vehicle and the value of the trade in are mutually exclusive. What if I had brought in a trade worth $15,000? Could I expect to be offered $500 just because they had a fair price on a new vehicle. The next red flag was the price. As I said, I had done much research. The internet price was $23,299. When we sat down, I was told they "just" reduced the price the day before from $24,700. Bull. I had been looking at the van online for days at the "just reduced" price of $23,299. Needless to say, they couldn't go up on my trade in or down on the price. Still, the asking price was fair. As I said, it was a nice vehicle. I had test drive at another dealership scheduled for that day. I decided to go to the other dealership before making my decision. The second dealership offered me $1000 for my trade, and came down on their more than fair asking price. I called Romeo back, as agreed, to discuss my options. I was still leaning toward purchasing the Sienna from Romeo before I made the call. I was told they could match the trade in offer, possibly even double it. Really? You could have saved me a long drive and made a sale an hour ago. However, the warranty at the second dealership was much better and I didn't like the vibe I got at Romeo. The more I thought about it, the more I felt like I must have had MORON stamped across my head when I walked in there. More

I met Mr. Block as I was doing the internet research to purchase my new GMC Terrain. I had many dealerships call me, I visited quite a few. At the time he contacted me I was seriously considering to do b purchase my new GMC Terrain. I had many dealerships call me, I visited quite a few. At the time he contacted me I was seriously considering to do business with another dealership. He immediately offered me a very competitive price and not only that he was very friendly. I loved the fact that he was honest, kept the business deal. The team in the dealership was also excellent. Everyone was super nice and up front about things. The trade in value of my car was very fair. I would highly recommend this dealership for their commitment to providing excellent service to the customer! I am very happy with the experience! More