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Romeo Chevrolet Buick GMC

Lake Katrine, NY

3.9
783 Reviews

1665 Ulster Avenue

Lake Katrine, NY

12449

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783 Reviews of Romeo Chevrolet Buick GMC

July 19, 2012

I love my car and chris was great. However when I went to pick up my car I discovered that the drivers side visor mirror was badly cracked. When I called for service I was told it was not covered under a More

by cuddleskicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
chris ransford
Aug 13, 2012 -

cuddleskicks responded

I am the author of this review and wanted to add an amendment. When the dealership learned that I was not 100% satisfied with my experience, I received a call from the sales person who sold me my car. He informed me that the dealership wanted to fix all of the problems I had experienced. They called me to set up a service appointment and my car was taken care of in one day. I really appreciated that they cared about my experience and satisfaction, even after I had already bought the car. I would absolutely recommend this dealership.

July 04, 2012

Everyone was descriptive and helpful for me to understand the service to be provided. Also got a chance to look at some new cars for fun. More

by stina23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt??
May 20, 2012

Our experience the day we picked up the car was bad. We were kept waiting til after 7 p.m., never got to meet with the Credit Mgr. Mr.Vandyke, the salesman Mr. Reopell didn't have time for us either and tu More

by riverdance
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Reopell, Geoff VanDyke
May 03, 2012

I purchased 2 used vehicles from this dealership and can honestly say that the bottom line for them is the sale. Make sure your getting your vehicle for a great price and it should be worth it all! More

by JRA5312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Romeo
April 26, 2012

They used high pressure tactics and are not accurate on their figures. I wonder if it is because I was a women. Is there any check with GM to make sure new sales and trade in values are consisten with men More

by mary65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lucia
March 27, 2012

We live in Ringwood ,New Jersey and needed a new car quickly. After researching we decided on an AWD Buick Lacrosse. A friend who also lives in North Jersey recommended Romeo Buick located 80 miles f More

by dciba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Elder, Mike Block, and Lucia
March 16, 2012

I would not recommend this dealership. I had purchased a used car there and when I had it inspected by my mechanic He discovered a leaking axle. This right after it went thru the dealership's service Dept. More

by MGM117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe in service and the used car manager
March 08, 2012

Purchased a used car from Romeo Chevrolet. Used car manager told us and I quote "this car needed nothing, all we did to it was an oil change" On the way home from picking up the car from the dealer fou More

by pggm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith (service)
January 30, 2012

The Romeo dealership in Kingston is not only the most attractive dealership in Ulster county and the surrounding area, it is filled with a competent sales force who all were eager and excited to find me More

by caseyleffler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Elder, Michael Sirpano, Jeff Reopell, Joe Romeo
January 25, 2012

Chris worked with me from the beginning on an internet sale. He kept me informed every step of the way during the process. I would, and will, recommend him and this dealership to everyone that I know that More

by John Borchers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ransford