Romeo Chevrolet Buick GMC

Kicking Myself I have a Chevy dealer who I've done business with for 15 years. However, they did not have a vehicle to meet my immediate need. So,I checked out the w I have a Chevy dealer who I've done business with for 15 years. However, they did not have a vehicle to meet my immediate need. So,I checked out the website at Romeo. Found a 2008 Impala with lower miles, for a decent price, and since I was a cash customer, I set up to go look. Test drove the car, liked it, bought it and took it home that day. After a few week, realized it desperately needed brakes, it made a clunking noise in the front, and a found A HOLE IN THE FRAME!! Made an appointment with service, and here's where the BS begins- Bill from service called me to let me know they couldn't replace the brakes until the General Manager(Joe Romeo) approved it, and he happened to be in TX!! He then INFORMED me that the clunk in the front suspension and the hole in the frame was caused because "YOU PUT YOUR CAR IN A DITCH" I adamantly denied this, as of course, I hadn't. Called my salesman, Dan F.,and he did his best to help. Had left the car Thursday evening, repairs weren't made until Monday- Brakes grind worse than before the supposed repair, since rotors were only resurfaced rather than replace, clunk is still there, despite Bill saying they couldn't find a problem and the "repair" to the frame looks like it was made by a 5 year old. Emailed Dan F. to let him know my dissatisfaction-he passed my email on to Joe Romeo,and said I'd "probably" be getting a phone call-I won't bother to hold my breath.Taking it to my mechanic tomorrow for a thorough bumper to bumper look, and contacting my lawyer to employ the Lemon Law, as I believe this car will qualify. DO NOT BUY FROM THIS DEALERSHIP!!! Jenn L. Catskill, NY More

Bought a new car at Romeo I recently purchased a new car at Romeo chevy, I was very pleased with the experience I had with them. They were very helpful and thorough. My sales I recently purchased a new car at Romeo chevy, I was very pleased with the experience I had with them. They were very helpful and thorough. My sales associate Amy Haubrich was a pleasure to work with. She was genuinely concerned with what I was looking for in a car. If you are in the market for a new car I would recommend stopping by and seeing her. More

Purchase of two new vehicles My husband and I purchased two new vehicles from Jonathan Block and we cannot rave enough about the experience we had with him and the dealership. Fr My husband and I purchased two new vehicles from Jonathan Block and we cannot rave enough about the experience we had with him and the dealership. From the test drive to the signing of the final papers to pulling out of the lot was nothing but smooth sailing and headache free. Jonathan is very knowledgable and courteous and a great salesman to deal with. More

A Happy Camper! I am a repeat customer,this is my sixth vehicle from Romeo..Anthony and Steve worked wonders and got me exactly what I wanted! Always fast,friendly,he I am a repeat customer,this is my sixth vehicle from Romeo..Anthony and Steve worked wonders and got me exactly what I wanted! Always fast,friendly,helpful service!! More

"TIME" well spent! We met with Joe Daprile. Joe was friendly and knowledgeable about his product. He was accommodating and quickly found us the car we wanted. Joe wen We met with Joe Daprile. Joe was friendly and knowledgeable about his product. He was accommodating and quickly found us the car we wanted. Joe went out of his way to stay in contact with us for any questions. We are enjoying our new car. More

Great place to get a great deal I went to Romeo I meet with Scott C Daniele I told him want 2016 Chevy Cruze took the car for a ride after we went back the dealership Scott and my I went to Romeo I meet with Scott C Daniele I told him want 2016 Chevy Cruze took the car for a ride after we went back the dealership Scott and myself talk on the price. It was in my monthly payment budget.. Scott is a honest salesman which is very hard today in this market. Thanks Scott for everything. More

The best ever Amy was the best to work with, informative, helpful, got me in my new car in three days, Great job. Would recommend her to anyone. Thanks again Barba Amy was the best to work with, informative, helpful, got me in my new car in three days, Great job. Would recommend her to anyone. Thanks again Barbara & Gary. More

My Wife's Birthday Present We stopped in at Romeo's to look at a Van, loaded, low miles at a VERY COMPETITIVE PRICE. The 1st person we met was Scott Daniele (x 341). He was pol We stopped in at Romeo's to look at a Van, loaded, low miles at a VERY COMPETITIVE PRICE. The 1st person we met was Scott Daniele (x 341). He was polite, dropped his current task, and we sat down to due business. While it was obvious that Scott was ready to due business, he never came on with a hard sell approach. It turned out the vehicle was temporarily unavailable. We set up and appointment for the next day. When we got the van my 1st concern was that it had all the features advertised. It did. Next concern was the price and financing, handled by Steve Vitiello. Steve got us a very impressive finance deal. THIS is only time I remember where our payments were LOWER than promised in the preliminary deal. More

Quick friendly service Wonderful team of people who will do anything to help you! I went in on a Thursday and was able to pick up my car on Saturday. They went out of there Wonderful team of people who will do anything to help you! I went in on a Thursday and was able to pick up my car on Saturday. They went out of there way to make this purchase possible and I'm very glad I didn't choose another dealer. More

Exellent dealership, Thanks Jonathan! I had a great experience buying my 2015 Denali at Romeo GMC. Jonathan Block in the truck dept. was helpful, strait forward and fair in my dealings wi I had a great experience buying my 2015 Denali at Romeo GMC. Jonathan Block in the truck dept. was helpful, strait forward and fair in my dealings with him. The best way to save the time and stress of buying a new car or truck is to trust your being treated fairly. I trust Jonathan will give me a fair deal on my future truck purchases. I do not have to waste time haggling or comparing prices. This saves time and time is money. I plan on buying more trucks for my Landscape business through Jonathan and Romeo dealership. 5 Stars! Paul Fredella President Upper Valley Landscape Inc. More