Romeo Chevrolet Buick GMC

My GMC Sierra I recently had the pleasure of stopping at Romeo Chevrolet Buick GMC in Lake Katrine, NY. After looking at what seemed like 50-75 Sierra Pick ups I wa I recently had the pleasure of stopping at Romeo Chevrolet Buick GMC in Lake Katrine, NY. After looking at what seemed like 50-75 Sierra Pick ups I was not able to find one with an 8 foot box. My wife and I decided to go inside to see if maybe we were missing them or whether someone could help us find or order what we were looking for. We were met at the door by a very, very, helpful Amy Haubrich. After finding out the color I wanted was discontinued Amy spent quite a bit of time looking on line trying to find a truck we would like with no sucesss. Amy was not to give up and went to get her manager Jeff. He joined in the search expanding the area they normally look in and found what we were looking in Md. They agreed to go get it if the other dealer would let them have it. The truck was there a day later. On the day we were was picking it up we met Stephen Vitiello from finance who made it fast and easy explaining the paper work to us line by line. Amy My wife and I went to the vehicle. (it was already quite late seeing how I own a business and could not get there until after 7pm and closing time was 8pm) Amy spent the next 1 1/2 hours going over all the great features of my new vehicle without worrying about the time. I can not thank her enough for all her patience. If you ever have the opportunity of going to Rome Chev Buick GMC Hope that Amy is at the door to geet you. If not aks for here to be your salesperson. George A Bussiere Jr More

Once again the best! My husband and I bought another car with Anthony Green. Anthony Green works hard to get the exact car we want and delivered to us always. Always cheer My husband and I bought another car with Anthony Green. Anthony Green works hard to get the exact car we want and delivered to us always. Always cheerful and fun to work with. We will always go to Romeo and Anthony Green when it's time for a new car because we always leave with a big smile on our faces. Service for our cars after purchase is always great as well. Never have a problem. More

Nick Kladakis is the best! Super friendly, no pressure dealership. They helped me purchase the perfect car for an amazing price. Nick even gave me a Dunkin Dounuts gift card! Super friendly, no pressure dealership. They helped me purchase the perfect car for an amazing price. Nick even gave me a Dunkin Dounuts gift card! More

Poor Service Like all other new car dealerships you are their best friend when leasing or purchasing a new vehicle BUT when it comes to service you can see the rea Like all other new car dealerships you are their best friend when leasing or purchasing a new vehicle BUT when it comes to service you can see the real dealership. Sierra in Romeo is poor in regard to simple dealership service, communications with the vehicle owner, completing the service and returning the vehicle as clean as it was delivered. I had issues with the overall service provided and quality. I called the individual indicated on my receipt if there were concerns with service and never received follow-up call. I feel ignored and unimportant with this dealership. I have had issues with this dealership in multiple visits, do not trust them. More

Excellent no pressure customer service! We had an excellent experience when dealing with Amy at Romeo Chevrolet. She was polite, patient, and did not pressure us at all. She knew the product We had an excellent experience when dealing with Amy at Romeo Chevrolet. She was polite, patient, and did not pressure us at all. She knew the product line very well and went out of her way to accommodate us! We had a very good experience with everyone at Romeo Chevrolet and we would definitely return to Romeo Chevrolet! More

My experience I had a very good experience with Romeo Chevy , they were quick to response in every question I would have and treated me , I would say better than so I had a very good experience with Romeo Chevy , they were quick to response in every question I would have and treated me , I would say better than some other dealers I dealt with. In all they showed great hospitality and I felt like I mattered to them for my business . More

"An excellent experience" I had been looking on line for a Buick Enclave. Beth called me from Romeo Chevrolet Buick in Lake Katrine. So I made an appointment for that very afte I had been looking on line for a Buick Enclave. Beth called me from Romeo Chevrolet Buick in Lake Katrine. So I made an appointment for that very afternoon. Our salesperson Randy Wilber was wonderful! The car I was looking for was in the lot. He spent so much time with us and answered all of our questions. He was so friendly and personable. Thanksgiving was the next day so we were able to pick up the car on Friday. He spent much time with us as he showed us each feature of the car. Steve Vitiello worked with us on the financing. He was also very helpful and very easy to work with.By the time we left, I felt as though we were leaving two new friends.I am enjoying my new car very much! I was very impressed by the friendliness of each person who spoke with us. The whole experience from beginning to driving home was excellent. More

The way all things should be done. Worked first with Holly Maserjian who was very good and friendly and found the Enclave we wanted. Matt Lopez took it from there and keep the same gre Worked first with Holly Maserjian who was very good and friendly and found the Enclave we wanted. Matt Lopez took it from there and keep the same great service. No Surprises. Only reason I gave four stars on price instead of five is due to my "cheapness" I did get a good deal though. More

Quick and painless! I had a wonderful experience! Our salesperson Dan Ferrendino , was awesome, he was knowledgeable and very friendly ! We had the car in less than a d I had a wonderful experience! Our salesperson Dan Ferrendino , was awesome, he was knowledgeable and very friendly ! We had the car in less than a day! More

Dreams come true They turned a nightmare into a dream car...and made sure I got the car I was looking for at an unbelievable price...2015 Camaro... They turned a nightmare into a dream car...and made sure I got the car I was looking for at an unbelievable price...2015 Camaro... More