Romeo Chevrolet Buick GMC

The dealership is open and honest with their pricing and what they can do to help you fix a vehicle you may be purchasing from them… The saleswoman Ashley Sadler put gas in AND jump started the battery for what they can do to help you fix a vehicle you may be purchasing from them… The saleswoman Ashley Sadler put gas in AND jump started the battery for a truck for me and this truck will definitely serve its purpose. Just wanted to recognize what the salesperson here did to earn my business. More

I bought a 14 Silverado back in December of 2021 the next day I came to pick the truck up they had driven the truck 398 miles to do the inspection and then two days later the check engine light came on and a day I came to pick the truck up they had driven the truck 398 miles to do the inspection and then two days later the check engine light came on and a high pressure fuel line had to be replaced. Then 40 days later my transmission went bad. And now I have been waiting to find out if it is covered under their insurance. I am under the 60 lemon law and the 3000 miles but they have been giving me the run around for over a week now. More

I can’t say enough good things about Ashley! She made the whole experience smooth, and we left feeling comfortable that we made a good purchase. whole experience smooth, and we left feeling comfortable that we made a good purchase. More

Recently bought a vehicle from Romeo Chevrolet and my experience was great. Manager Marques Vanallen went above and beyond to assure a smooth process. His patience and willingness to help as we tried var experience was great. Manager Marques Vanallen went above and beyond to assure a smooth process. His patience and willingness to help as we tried various vehicles and asked plenty of questions spoke volumes. More

Trying to find a used car in today’s market is a very trying task. It appears you cannot trust any of the dealerships you go into they all have hidden fees. We were at the point of giving up on findi trying task. It appears you cannot trust any of the dealerships you go into they all have hidden fees. We were at the point of giving up on finding my daughter a car but then I decided to reach out to Ashley at Romeo Chevy. They had the exact Jeep we were looking for and in the color we wanted. When asked about their fees Ashley said all they have is a $75 fee. So we decided to make the 2.5 hour drive to see what they had. Test drove the Jeep and a Ford Escape loved them both and my daughter picked the Compass. Sat with the business manager finalized the deal again no hidden fees. Since we were financing through our own bank we were going to have to come back to pick up the car. Ashley volunteered to deliver the car to us. She took that 2.5 hour drive and Romeo Chevy sent an additional car to ensure she had a ride back. Talk about going above and beyond. Will give them all my business going forward. Ashley and Romeo Chevrolet are amazing. More

Tyler and Steph made everything happen! Tyler found the perfect trucks for our business! He went above and beyond! We are looking forward to continuing to do business with Tyler and the team at Romeo for y perfect trucks for our business! He went above and beyond! We are looking forward to continuing to do business with Tyler and the team at Romeo for years to come! More

Can’t say enough about Tyler! His attention to detail and ability to sift through our uncertainty and find us exactly what we needed let us know he cared! Tyler made our dealership experience one to remember ability to sift through our uncertainty and find us exactly what we needed let us know he cared! Tyler made our dealership experience one to remember. His patience and willingness to help as we tried various vehicles and asked plenty of questions spoke volumes! All we have to say is… Please go see Tyler for your vehicle needs. He’ll steer you in the right direction! Muy Bueno!:-) More

They are nice when you purchase a vehicle from them but when you have problems they put you off and can't get an appointment for 2 weeks. My car doesn't start, sitting in the driveway. Called to talk to when you have problems they put you off and can't get an appointment for 2 weeks. My car doesn't start, sitting in the driveway. Called to talk to owner but he isn't available was connected to the Assistant Manager, left a message and he hasn't called back. Do not buy a vehicle from them , service is horrible More

Overall a pleasant experience, marred by a delay in getting an out-of-state title, an Interest rate snafu and by a noxious odor the day after I picked up my NEW used vehicle. I put a deposit down on a getting an out-of-state title, an Interest rate snafu and by a noxious odor the day after I picked up my NEW used vehicle. I put a deposit down on a 2017 Terrain in early April. The truck was in Romeo's possession for nearly four weeks (Carfax) but they still had not gotten the title from North Carolina. They advised me of this before I put money down. Two weeks later the transfer still hadn't occurred and I was told that it normally takes four to six weeks! At that point I decided to buy a different Terrain from Romeo and that process went smoothly until I noticed that the Interest rate on the contract was higher that the one quoted initially. That was resolved quickly and efficiently and I took possession of my Terrain. Last event: the day after I took delivery the interior smelled like cigarettes after the "new car smell" fragrance dissipated. The Cabin Air Filter element looked as though it had never been changed. The Service Department replaced it in no time. Again, a mostly enjoyable experience. I would suggest that checking the CAF be added to the detailing process. More

I had a great experience purchasing my pickup. Everyone was very nice and professional. Kinkaid, my salesman, is an easy going laid back salesman that is one of the best I have every worked with. I give was very nice and professional. Kinkaid, my salesman, is an easy going laid back salesman that is one of the best I have every worked with. I give him 5 stars. The sales manager was a pleasure to deal with as well. More