Back

Romeo Chevrolet Buick GMC

Lake Katrine, NY

3.9
780 Reviews

1665 Ulster Avenue

Lake Katrine, NY

12449

Directions

By Type

780 Reviews of Romeo Chevrolet Buick GMC

January 03, 2023

I purchased a beautiful 2014 Cadillac in 2018 and an premium warranty. I’ve had a few minor problems over the years but they were always taken care of promptly and courteously. A special thank you to Mi More

by Pearl2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Sawyer, Miquel Larocque
Jan 03, 2023 -

Romeo Chevrolet Buick GMC responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

December 14, 2022

Iam still having nothing but problems with the leaks inside my vehicle they charged me a lot of money to replace one of the moon roof glass and it’s still leaks I will not be bringing the car back to th More

by Hector111310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Winnie
Dec 19, 2022 -

Romeo Chevrolet Buick GMC responded

Thank you for your feedback, we would like to address this concern. Please contact Patty VanDyke at 845-338-4000 Ext. 411.

October 18, 2022

If you are looking for a new or pre-owned car see Troy Chadwell. This man has a purpose. I drove an hour and a half to get my vehicle and it was worth it. Troy was very detailed while showing me my vehicl More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Chadwell
Oct 18, 2022 -

Romeo Chevrolet Buick GMC responded

Hi, thanks for your praise and kind comments about Chad! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 14, 2022

Excellent service from all departments here. They got me in a new Chevy this year thanks to Chris Teitter in sales. Great salesmen and person to talk to and will find the right vehicle for you. More

by Teitter24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris teitter
Oct 16, 2022 -

Romeo Chevrolet Buick GMC responded

Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 26, 2022

A huge thanks to Mike in Part's, I was in a major jam ! He ordered my parts at the end of the work day & they we're waiting for me early the next morning. He actually cared tobe helpful & kind . With all t More

by pyxe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Part's
Aug 30, 2022 -

Romeo Chevrolet Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Romeo Chevrolet Buick GMC, LLC!

August 21, 2022

I can't thank George and his team enough. I went to my local GMC first and had a test drive. Everything was going smooth until it came to talk numbers. Thats when the game started. I left and More

by kanychjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Jonah, John and Katrina
Aug 21, 2022 -

Romeo Chevrolet Buick GMC responded

We're happy to hear you had such a positive experience with George and our team! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2022

Ashley Sadler was a very honest, knowledgeable and personable saleswoman for my new truck. She is actually very savvy with GM and helpful with purchasing mostly remotely. They make it easy here. More

by fstreichenwein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Sadler
Jun 06, 2022 -

Romeo Chevrolet Buick GMC responded

We're happy to hear you had such a positive experience with Ashley and our team! We sincerely value your business and look forward to your next visit!

Jun 06, 2022 -

Romeo Chevrolet Buick GMC responded

Hi, thanks for your praise and kind comments about Ashley and our team! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Romeo Chevrolet Buick GMC, LLC!

May 18, 2022

I have just bought my Third Vehicle from Romeo and the last two I have worked with George DeSilva. He was just great, Help helped me get my new Sierra in February and just yesterday we got my wife in a ne More

by Gnew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeSilva
May 19, 2022 -

Romeo Chevrolet Buick GMC responded

Congratulations on your new vehicle! Thanks for your praise and kind comments about George. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Romeo Chevrolet Buick GMC, LLC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Service department is a scam and way over priced. The hours that were worked on my truck were double the time it should have taken and they definitely charged me accordingly. Added lots of fluff into More

by alexpasky98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not catch name of manager
May 11, 2022 -

Romeo Chevrolet Buick GMC responded

Thank you for your feedback, we would like to address your concerns. Please contact our service manager, Sean, at 845-338-4000 ext 322.

April 20, 2022

Janice took the time to talk me through the issue and booked me for the next day even though they were already overbooked. Outstanding service. Good vibe place. They drove me home and picked me up a f More

by BernardWeinstock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Sawyer
Apr 22, 2022 -

Romeo Chevrolet Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Romeo Chevrolet Buick GMC, LLC!