Romeo Chevrolet Buick GMC

Back in June of 2022 I was looking for a Suburban RST in dark metallic grey. After finding one at a local dealer, I started to work with a local dealer in Nanuet NY area and was willing to pay sticker price dark metallic grey. After finding one at a local dealer, I started to work with a local dealer in Nanuet NY area and was willing to pay sticker price. As the deal was nearing closure, I got hit with a $7,000.00 "Market Adjustment". I did not agree to that and started looking for another dealer. I found Romeo Chevrolet which is located an hour away from me and was told they can work with me in looking for what I wanted. I met with Elise Benton at Romeo who did her best to find exactly what I was looking for but due to the market conditions at the time was unable to find the exact Suburban I wanted. Elise suggested the next best thing which was to build and order one to my specifications. With only a $100.00 deposit and no upcharges or made up market adjustment fees I was able to finally yesterday drive off with a 2023 Suburban RST built to my specifications and at an excellent price. Well worth the 13 month wait, Thanks to Elise our sales person who kept me updated during the process and worked with getting me what I wanted , both she and Mark the manager where very helpful and I would highly recommend them. More

I recently bought a used 2019 Chevy Colorado through salesman Jeremy Thorpe, who was very knowledgeable, friendly, and a pleasure to work with. I would definitely recommend Jeremy and the dealership to salesman Jeremy Thorpe, who was very knowledgeable, friendly, and a pleasure to work with. I would definitely recommend Jeremy and the dealership to anyone in need of a vehicle. More

Purchased my second pickup from romeo and salesman pat duke took care of everything. He goes above and beyond to make sure all is smooth from sale to pick up day. Thank you duke took care of everything. He goes above and beyond to make sure all is smooth from sale to pick up day. Thank you More

I had been looking for a truck for a while and with a little difficulty getting one built by the deadline I needed it by. The person I was dealing with got promoted! I was then transferred to Ashley Sadl little difficulty getting one built by the deadline I needed it by. The person I was dealing with got promoted! I was then transferred to Ashley Sadler who was amazing to deal with. She got me in a brand new 2023 Chevy 2500 custom in a couple days! She is very pleasant to deal with and I highly recommend anyone to go through her for there next purchase! Definitely going to go though her for me next purchase. More

Our salesperson, Ashley Sadler, helped us get into a 2022 Chevy Traverse. All I can say is, Ashley, you ROCK!!! Very friendly and knowledgeable, Ashley definately knows her job. This is the second time we de Chevy Traverse. All I can say is, Ashley, you ROCK!!! Very friendly and knowledgeable, Ashley definately knows her job. This is the second time we dealt with Romeo, and we plan to in the future, even though we live 3 hours away... They're THAT GOOD!!! Thank you, Romeo, and Ashley Sadler, too!!! More

The sales staff in this dealership are dishonest and misleading the sales manager is a crook lowballing everyone that walks thru the door on their trades when everyone other dealers are offering more an misleading the sales manager is a crook lowballing everyone that walks thru the door on their trades when everyone other dealers are offering more and then telling you his hands are tied. If you want a good deal from an honest dealer run far run fast to any other dealer on the planet More

Another amazing experience with Ashley Sadler and Jon Carpino at Romeo Chevrolet. They are the best team to work with if your looking for a vehicle. My family has bought many vehicles from those two and Carpino at Romeo Chevrolet. They are the best team to work with if your looking for a vehicle. My family has bought many vehicles from those two and we have never had a bad experience. This last time was for my mom who needed replace a totaled vehicle. Completely unexpected and yet Jon and Ashley made the experience smooth and easy. They worked tirelessly to help my mom get into a brand new vehicle. I cannot say enough positive words about the "family" atmosphere they show us each time we go. While helping my mom Ashley was also able to set me up with my next new vehicle as well. I highly suggest going there if you are looking for a great place that treats you like family. See Ashley and Jon... More

I have purchased 4 very expensive vehicles from romeo the latest is a 2022 gmc 2500 denali its 13 months old and has been in their shop so many times I have lost count recently it spent 5 days in their care latest is a 2022 gmc 2500 denali its 13 months old and has been in their shop so many times I have lost count recently it spent 5 days in their care for a number of problems I was told to come pick the truck up as it was all repaired well its not 2 of the major reasons it was in for still remain I have been complaining about these 2 issues basically since ithe truck was new they can't fix it their mechanics are completely incompetent joe I have purchased my last vehicle from you romeo Chevrolet Buick gmc is a disgrace to our community More

Excellent dealership to work with! They were very busy but still managed to give each and every customer the attention they deserve. They were able to work with me on timing and prov They were very busy but still managed to give each and every customer the attention they deserve. They were able to work with me on timing and provide options for vehicle choices. I highly recommend this dealership. Troy Chadwell was the sales rep. More

I purchased a 2019 Buick with moderate mileage this past spring. I went in to buy a new car but was told there were none available. I needed a car quick so I went for a used one. Every car on the lot I show spring. I went in to buy a new car but was told there were none available. I needed a car quick so I went for a used one. Every car on the lot I showed interest in Brady would have to go inside to check the price and would come back and tell me the car wasn’t available. Made know sense. Finally i am shown a car that was available. I was hot tired and just wanted out. Steve sold me an extended warranty for $3200. He told me that it was a good idea in case of costly repairs. What he didn’t tell me is that it would be nearly impossible to get the car in for service because NO ONE answers their phone or returns a call from the service department. I since November I have been calling to schedule a loaner so they can check out a rattle under the car that only happens when the car is cold so I have to leave it. Their service techs heard it but couldn’t identify what it was because the car heated up. Miquel asked me to wait until the first week in January because they had other people ahead of me who needed loaners. I call several times a week Miquel never calls back. If I manage to find a live person in service they tell me they will call Miguel or get someone to call me back. It is now the second week in February and nothing I do have to say that in October they told me the noise was the brakes and they could replace the rotors for $500. I took the car to a friends shop and looked at the rotors there. They had some rust but were fine. We cleaned them up put on brake pads and they were fine. But that other noise still is there when I start the car in the morning and back out of my driveway. How can these people stay in business when none of their employees take customers seriously I am hoping this review gets someone to fix this car Oh yes at while they are at it perhaps have ever voicemail box identify the extension number and employee you have reached. That way they can’t hide More