Rohrich Toyota

My new 2015 Camry! From the moment I walked in, my salesman Robert Myers made me feel welcome and treated me with respect. He answered all of my questions and solved al From the moment I walked in, my salesman Robert Myers made me feel welcome and treated me with respect. He answered all of my questions and solved all issues. I've had my car for only 2 days now and am very happy. I still have a few items that were ordered and need added to my new car. I hope this is the beginning of a great relationship with Rohrich Toyota. More

Worst dealership: liars, full of games, rude My personal auto loan application was approved by the bank that I have an account with. They offered a 2.5%-APR. The dealer said if you want the car t My personal auto loan application was approved by the bank that I have an account with. They offered a 2.5%-APR. The dealer said if you want the car tonight and don't want to wait for your banks check accept our 3.3% APR. I did. After signing the paperwork and paying the down payment, they told me their bank needs more documents, bring them tomorrow at 5:00 pm and you'll be all set. I went back home with all the paperwork signed and $3000 paid, without the car! The next day, I took the documents to them at that time, but they said the bank is closed. If you want the car tonight accept our other loan with 5.6% APR. I was so pissed off with the way they treat their customer and the games they play for the extra profit they make from the financing commissions. I didn't accept it and they gave me attitude. I called the deal off right away. Do yourself a favor, respect your time, respect yourself, save yourself multiple trips, and keep away from these people. More

THEY'RE THE BEST!!! Mark and Jack were absolutely fantastic in facilitating the whole process for us. I would recommend any family/friends go to Rohrich Toyota. Not only Mark and Jack were absolutely fantastic in facilitating the whole process for us. I would recommend any family/friends go to Rohrich Toyota. Not only are Toyota cars made to last, but the service you will receive at Rohrich Toyota is second to none. More

2015 Camry LXE Great car and great buying experience...Kristen Ehmann makes the buying experience easy and enjoyable. She is very knowledgeable and accommodating - I Great car and great buying experience...Kristen Ehmann makes the buying experience easy and enjoyable. She is very knowledgeable and accommodating - I would certainly recommend Kristen and I would purchase from her and Rohrich Toyota again! More

Thank you Rob Myers We bought our new 2015 Highlander at Rohrich Toyota, with the help of Rob Myers who was splendid. For me, buying a car is stressful, especially since We bought our new 2015 Highlander at Rohrich Toyota, with the help of Rob Myers who was splendid. For me, buying a car is stressful, especially since I'm very picky. Rob was very patient, accommodating and responsive to my requests. Plus, Rob is a very genuine, friendly and honorable person; I've grown to trust him. Everyone at Rohrich treated me fairly and with respect, and I ended up with an amazingly great vehicle and financing package. I'm fortunate to live close to Rohrich and I look forward to working with them more in the future. If you want an honest dealership, go out of your way to visit Rohrich and ask for Rob Myers. More

Kristen was great Everything was great! They really made the buying process easy and accommodated every need I had (which was a lot). I would recommend buying from Kris Everything was great! They really made the buying process easy and accommodated every need I had (which was a lot). I would recommend buying from Kristen! More

New RAV4 I recently traded in my 9 year old Highlander for a new RAV4. The dealership didn't have in stock a car with the color and features that I wanted. The I recently traded in my 9 year old Highlander for a new RAV4. The dealership didn't have in stock a car with the color and features that I wanted. They searched other Toyota dealers and got me the exact car that I wanted. Everyone was pleasant and helpful. More

BAD experience! Sales rep became very indignant with us when we asked for higher trade-in price for our car. Also, I requested for rep to discount 3 options we wanted Sales rep became very indignant with us when we asked for higher trade-in price for our car. Also, I requested for rep to discount 3 options we wanted which totaled $417 installed (Mudguards, body side moldings, and rear bumper protector). The sales rep snapped back at me saying "I'm not even going to talk about options when we're already losing $200 on the car". Rep was very rude sales rep. Financial service manager was not very polite either. My wife and I felt like we were wasting everyone's time. The shuttle driver was nice and polite but the sales rep and financial service manager need some training on customer service skills. I doubt if we will ever buy from Rohrich again and cannot recommend the dealership. I'm not looking forward to getting my new car serviced there. UPDATE 9-22-14 Same day I wrote this review I received a survey from Toyota (not dealership) in an email. I filled out the survey and within 2 hours after I submitted it the customer relations manager from the dealership called me to tell me they received a call from Toyota about the survey. The manager was very apologetic and said that he and the general manager were not aware of all the problems we had. He talked to his general manager and said they would like to order and install all three options I wanted free of charge. I told him I only wanted a discount but he said they would like to do this free of charge for my wife and me. They are ordering the parts today. I was impressed with the call so quickly and am willing to give the dealership another chance. More

Fair, friendly and honest My family has been dealing with Kevin Kinsella at Rohrich Toyota for nearly thirty years during which time we have purchased eleven vehicles. I can t My family has been dealing with Kevin Kinsella at Rohrich Toyota for nearly thirty years during which time we have purchased eleven vehicles. I can tell you that he is a friendly, fair and honest person. We remain loyal Rohrich customers because of the reliability/dependability of the vehicles and because Kevin is a person of high integrity. More

terrible service Basically when we took our car in to see if they will look at the broken down car they responded like a bunch of mindless xxxxxxx with wrenches. Toyot Basically when we took our car in to see if they will look at the broken down car they responded like a bunch of mindless xxxxxxx with wrenches. Toyota will not take the time to find the solution to what is wrong with your car. Do not buy from day and rohrich toyota, they will not care about you or whatever is wrong with your car. More