Rohrich Toyota

THEY'RE THE BEST!!! Mark and Jack were absolutely fantastic in facilitating the whole process for us. I would recommend any family/friends go to Rohrich Toyota. Not only Mark and Jack were absolutely fantastic in facilitating the whole process for us. I would recommend any family/friends go to Rohrich Toyota. Not only are Toyota cars made to last, but the service you will receive at Rohrich Toyota is second to none. More

2015 Camry LXE Great car and great buying experience...Kristen Ehmann makes the buying experience easy and enjoyable. She is very knowledgeable and accommodating - I Great car and great buying experience...Kristen Ehmann makes the buying experience easy and enjoyable. She is very knowledgeable and accommodating - I would certainly recommend Kristen and I would purchase from her and Rohrich Toyota again! More

Thank you Rob Myers We bought our new 2015 Highlander at Rohrich Toyota, with the help of Rob Myers who was splendid. For me, buying a car is stressful, especially since We bought our new 2015 Highlander at Rohrich Toyota, with the help of Rob Myers who was splendid. For me, buying a car is stressful, especially since I'm very picky. Rob was very patient, accommodating and responsive to my requests. Plus, Rob is a very genuine, friendly and honorable person; I've grown to trust him. Everyone at Rohrich treated me fairly and with respect, and I ended up with an amazingly great vehicle and financing package. I'm fortunate to live close to Rohrich and I look forward to working with them more in the future. If you want an honest dealership, go out of your way to visit Rohrich and ask for Rob Myers. More

Kristen was great Everything was great! They really made the buying process easy and accommodated every need I had (which was a lot). I would recommend buying from Kris Everything was great! They really made the buying process easy and accommodated every need I had (which was a lot). I would recommend buying from Kristen! More

New RAV4 I recently traded in my 9 year old Highlander for a new RAV4. The dealership didn't have in stock a car with the color and features that I wanted. The I recently traded in my 9 year old Highlander for a new RAV4. The dealership didn't have in stock a car with the color and features that I wanted. They searched other Toyota dealers and got me the exact car that I wanted. Everyone was pleasant and helpful. More

BAD experience! Sales rep became very indignant with us when we asked for higher trade-in price for our car. Also, I requested for rep to discount 3 options we wanted Sales rep became very indignant with us when we asked for higher trade-in price for our car. Also, I requested for rep to discount 3 options we wanted which totaled $417 installed (Mudguards, body side moldings, and rear bumper protector). The sales rep snapped back at me saying "I'm not even going to talk about options when we're already losing $200 on the car". Rep was very rude sales rep. Financial service manager was not very polite either. My wife and I felt like we were wasting everyone's time. The shuttle driver was nice and polite but the sales rep and financial service manager need some training on customer service skills. I doubt if we will ever buy from Rohrich again and cannot recommend the dealership. I'm not looking forward to getting my new car serviced there. UPDATE 9-22-14 Same day I wrote this review I received a survey from Toyota (not dealership) in an email. I filled out the survey and within 2 hours after I submitted it the customer relations manager from the dealership called me to tell me they received a call from Toyota about the survey. The manager was very apologetic and said that he and the general manager were not aware of all the problems we had. He talked to his general manager and said they would like to order and install all three options I wanted free of charge. I told him I only wanted a discount but he said they would like to do this free of charge for my wife and me. They are ordering the parts today. I was impressed with the call so quickly and am willing to give the dealership another chance. More

Fair, friendly and honest My family has been dealing with Kevin Kinsella at Rohrich Toyota for nearly thirty years during which time we have purchased eleven vehicles. I can t My family has been dealing with Kevin Kinsella at Rohrich Toyota for nearly thirty years during which time we have purchased eleven vehicles. I can tell you that he is a friendly, fair and honest person. We remain loyal Rohrich customers because of the reliability/dependability of the vehicles and because Kevin is a person of high integrity. More

terrible service Basically when we took our car in to see if they will look at the broken down car they responded like a bunch of mindless xxxxxxx with wrenches. Toyot Basically when we took our car in to see if they will look at the broken down car they responded like a bunch of mindless xxxxxxx with wrenches. Toyota will not take the time to find the solution to what is wrong with your car. Do not buy from day and rohrich toyota, they will not care about you or whatever is wrong with your car. More

Welcome back. We just purchased our 4th Toyota vehicle from Rohrich Toyota and the 5th from the Rohrich corporation, We have had nothing but very pleasant experien We just purchased our 4th Toyota vehicle from Rohrich Toyota and the 5th from the Rohrich corporation, We have had nothing but very pleasant experiences every time we've purchased our vehicles at Rohrich Toyota. This time we worked with Robert Myers to seal the deal with a little bit of assistance from Dave Stewart . Both were very helpful and we were able to come to very agreeable price for our 2014 Highlander. Robert made us feel very welcome and his intentions were sincere, no high pressure sales tactics were used and we felt very comfortable explaining what we wanted and what we didn't with Robert and he was very receptive to our needs. The new no-haggle pricing was a somewhat new concept for us but we found that the price turned out to be at a great price point for us and it allowed us to splurge on an accessory that we thought we wouldn't be able to get. You can shop around and go to other dealerships but we always wind up back at Rohrich Toyota where we know we'll be treated right. Thanks again Robert and Dave for such a pleasant experience. More

I was treated like a family member I had been looking for a new car for the past six months and doing all my research on different vehicles online. It was time to go to the dealer and I had been looking for a new car for the past six months and doing all my research on different vehicles online. It was time to go to the dealer and test drive a Rav4. I could have went to a dealer 5 minutes from my home, but knew they were rude and pushy from past experiences, so I when to Rohrich Toyota. I was expecting to check out the car maybe test drive it and leave. Well, that didn't happen. I walked into the dealer and saw the Rav4 on the showroom floor. I started looking at it and then was approached by Brandon Miller. Who said "hi, how are you?" Not "what are you looking for". The small talk made me feel like i wasn't a stranger off the street. He went and got me the exact car I wanted. The test drive with Brandon was telling me what the car could do, not why you should buy it. When it came to making the deal, i got more for my trade in than expected, a price i choose, not the dealer and no hassel at all. Brandon told me he could give me a price and there would be no haggling, it would be bottom line, and it was! When met with Rich from Finance, I knew that is were the stress would be. They are always trying to push clear coat or warranties, not Rich. He explained all the options and said you choose or say no. When I told him I didn't want any thing extra he said"ok" and moved on. I liked that ALOT!!! When eveything was said and done, I drove away in my new car thinking...what just happened? I bought a new car that was so peaceful and relaxing, I would do it again and again. I really felt like I was the owners daughter, the way they treated me with respect. I LOVE ROHRICH TOYOTA!!!! More