Rohrich Toyota
Pittsburgh, PA
Filter Reviews by Keyword
By Type
147 Reviews of Rohrich Toyota
Great experience!! Had a wonderful experience with Kristen! She really took care of us from the moment we walked in. Extremely helpful, super friendly, down to earth. I Had a wonderful experience with Kristen! She really took care of us from the moment we walked in. Extremely helpful, super friendly, down to earth. I never once felt pushed, uncomfortable, or rushed. She listened to our needs and concerns and answered them as they came up. She had wonderful patience while we made this important family decision. She helped us by giving us the all the information and different options we needed to make the decision. I felt like we got a great price from the start with no haggling. She made it fun and made it feel like working with a friend rather than a stranger. Thank you to everyone for putting in some overtime to get us in our new car that day. We would definitely go back. More
Dave was a terrible salesman My family and I have been lifelong customers to Rohrich Toyota. Great service every time we have come in until recently. We had Dave Stewart helping u My family and I have been lifelong customers to Rohrich Toyota. Great service every time we have come in until recently. We had Dave Stewart helping us and he wasn't a very pleasant nor a helpful salesman. He was rude and made me and my brother feel stupid and unwelcome. I'm sorry to say that because of him my family and I will not be coming back to buy any more cars. All of the other salesman from the past and present have been fantastic. I can't complain about any of them, except for Dave. I will be writing bad reviews everywhere now because of him alone. More
I purchased a 2014 Scion TC from this dealership on 02/19/14. The dealership, surprisingly, was friendly and honest. They gave all requested information without hesitation and kept me informed througho 02/19/14. The dealership, surprisingly, was friendly and honest. They gave all requested information without hesitation and kept me informed throughout the whole sales process. I didnt feel that I was being persuaded one way or another with purchasing a vehicle from them, I felt zero pressure and have absolutely no complaints. I worked with Brandon from the second I walked into the dealership to the second I drove away. He was extremely detail oriented and concerned with my happiness in the purchase. If he didnt have the answer he knew where to find it and did it in a timely fashion. Everybody was extremely respectful, uplifting and wanted to make sure I was 100% satisfied every step of the way. This is definitely not my usual experience with purchasing a vehicle but definitely a pleasant surprise. I also worked with Cody on my trade in. He was a nice guy and gave me a fair deal but more importantly gave me details to the quote he offered me so I knew where the company stood and how much I could get. Great experience. I strongly recommend anyone looking to buy a new vehicle to goto this dealership. More
Buying a car from Rohrich Toyota was a good experience. Buying a car from Rohrich Toyota was a good experience. Everyone there was both friendly and professional. Kristen went the extra mile making the who Buying a car from Rohrich Toyota was a good experience. Everyone there was both friendly and professional. Kristen went the extra mile making the whole car buying experience hassle free. I would buy another car form Rohrich Toyota. More
Rohrich was our third stop and we were ready to just wait until my FJ Cruiser was paid off in March to make another Toyota purchase but Jeff's low price peaked our interest and his friendliness sealed the de until my FJ Cruiser was paid off in March to make another Toyota purchase but Jeff's low price peaked our interest and his friendliness sealed the deal. I never felt like I was trying to be sold a car at the top of my price range but rather exactly what we asked for. Great experience! Thanks! More
I went to the Rohrich Toyota dealership because I saw a 2004 Toyota Sienna for sale online for $7,000 that I thought I might like to test drive and hopefully purchase. Before I went, my friend Joe was told 2004 Toyota Sienna for sale online for $7,000 that I thought I might like to test drive and hopefully purchase. Before I went, my friend Joe was told that the car had passed a 150 point quality control test to vouch for its being road worthy and was available on the lot to be seen. Not only was it not available to look at but I was told it couldn't be started, could not pass any inspection because it had not been inspected for over a year since the stickers on the van had expired in 2012 and it was being sold as is. The other Siennas they offered to show me were much more than the $7,000 I was prepared to pay. I had taken my 85 year old mother with me so that I could see if she would be comfortable getting in and out of the car. Taking my mother anywhere is not an easy process and ended up being tiresome and an unnecessary exertion for my mother. I was offered a laughable compensation on another Sienna for all the time and trouble this buying experience cost me. You see I need a car that my mother and I can rely upon in the winter and can easily carry both her rollator and wheelchair, and I need it as soon as possible. Either I was lied to so that a bait and switch scenario could be played out, or, nobody knows what they are doing at that dealership and it is being run by a crew of nincompoops! Why would any reputable dealership list online for sale a vehicle which has not been inspected or cannot be driven and not even make the buyer aware of these facts? More
I've been dealing with Kevin Kinsella for nearly 20 years. Somehow, he manages to make the process of buying a car nearly stress free. He knows the details of each vehicle and can explain product diffe years. Somehow, he manages to make the process of buying a car nearly stress free. He knows the details of each vehicle and can explain product differences. Importantly, he has never played the "women only care about tne color of the car; not what's under the hood" game that was once so common in dealer showrooms. In fact, the entire Rhorich organization is professional and respectful of the customer's interest. As I said to the business office the other day, "I keep coming back because I always get a fair deal." Maybe a could bargain down to a few hundred dollars less on price by going to another dealer or shopping on line. I doubt that I would find a better deal. Service after the sale counts and Rhorich excels. More
This is my husband's and my third vehicle purchase with Rohrich and our second consecutive purchase with Bob. He is a true professional and goes through the sale process with class and enthusiasm whil with Rohrich and our second consecutive purchase with Bob. He is a true professional and goes through the sale process with class and enthusiasm while displaying credibility. We didn't waste time during the negotiations and I felt like his main priority was to put me into the vehicle while comfortable with no regrets. He did just that! He's a huge asset to Rohrich and my husband and i will be back for the fourth purchase, confident that Bob will be there waiting with his great smile! More
Larry was awesome. He was not the typical "sales guy," he really made you feel like you were getting the best deal possible. After we purchased our 2013 Toyota Tacoma, he sat with us and showed us guy," he really made you feel like you were getting the best deal possible. After we purchased our 2013 Toyota Tacoma, he sat with us and showed us all the bells and whistles so we didn't have to figure it out on our own. We bought our car on New Year's Eve and he got us out of there as quick as possible. My friend and co-worker purchased a 2013 Toyota 4-Runner from Larry yesterday - so I'd definitely recommend him :) Thanks Larry!! More
We have worked with Kevin. Kinsella in buying Toyotas since 1986. He is professional, knowledgeable, considerate and trustworthy. He makes the difficult task of buying cars comfortable. He was very hel since 1986. He is professional, knowledgeable, considerate and trustworthy. He makes the difficult task of buying cars comfortable. He was very helpful in teaching us about our new car and set up all of our complex electronic preferences. He does not forget about you after the purchase and is always concerned and helpful. We would not hesitate to recommend him to anyone. More