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Roger Beasley Mazda South

Austin, TX

4.6
260 Reviews

4506 S Interstate 35 Frontage Rd

Austin, TX

78745

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260 Reviews of Roger Beasley Mazda South

September 20, 2021

I’ve been going here for 5 years and this was my first truly bad experience and I’ll be looking elsewhere in the future. My tech was Gavan Carmona and my Service Advisor was David Castillo. In short, avoi More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gavan Carmona
Sep 20, 2021 -

Roger Beasley Mazda South responded

First and foremost, I would like to apologize for your recent experience at Roger Beasley Mazda. We take customer satisfaction very seriously, so I have passed your review on to upper management and they will be handling it accordingly. A manager should be reaching out to you shortly. Again, I apologize for the experience you have had at Roger Beasley Mazda and hope we have the opportunity to earn back your business in the future. Ivy Customer Experience Manager Roger Beasley Imports

June 19, 2021

By far, the absolute best car buying experience I have had! Sales associate (Vince) was knowledgeable, experienced, customer focused and transparent throughout the process. Highest Recommendation! More

by cftag06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Rifici
May 28, 2021

Absolute nightmare to deal with we bought a used car out of state. They don't return phone calls. There is no communication and I still have not received plates for my car. The temporary one expired and it More

by Maddy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Genesis (does titles for cars but does not talk to customers), Tom (salesperson at dealer), Rebecca ( mazda customer experience)
January 21, 2021

Mark Klingele did a great job and made the purchasing experience easy. I would recommend Roger Beasley for anyone looking for a new Mazda. Thank you! More

by Mark Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
January 15, 2021

I had a great buying experience at RB Mazda South. LeeAnne and the online sales managers were super helpful with providing me all the car info and LeeAnne showed me a lot of the cool new features in t More

by Joanniez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeeAnne, Josh, Jason
Jan 18, 2021 -

Roger Beasley Mazda South responded

Congrats on your new vehicle! We are so glad to hear you had such a great experience, I will be sure to pass along your praise to LeeAnne, Josh, and the team! As always, if you ever need anything, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family and look forward to continuing to work with you in the future!

June 22, 2020

I have been calling to speak to the service department all morning. Every time I call to speak to them, the secretary asked me what my specific problem is. I don’t call the service department to talk to t More

by Bwj1608
Recommend Dealer
No
Employees Worked With
Secretary
Jun 25, 2020 -

Roger Beasley Mazda South responded

Hi there, we want to apologize for your experience trying to get ahold of our service department. I passed your review on to the service manager and he wanted me to give you his direct number so you can reach him immediately, as we'd like to try and make this right. The service manager's name is Roy Mann, his number is 512-462-2199. I apologize again and hope we can earn back your business,

December 11, 2019

Awesome, professional, therough, quality care I was gifted a Certified Preowned, 2015 Mazda 5. The Service Department have been wonderful professionals! They send maintenance reminders email and More

by dwarerunow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 13, 2019 -

Roger Beasley Mazda South responded

I am so glad to hear that! Thank you for taking the time to send us your feedback, we really appreciate it. I will be sure to pass it along to the team! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

December 11, 2019

Eric and Mo where awesome I saw a vehicle online and Mo was so helpful to my needs. He waited for me to arrive and let me do a test rive. He was open to other options as well. More

by lakshow1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo and Eric H
Dec 13, 2019 -

Roger Beasley Mazda South responded

I am so glad to hear that! Thank you for taking the time to send us your feedback, I will be sure to pass it along to Eric and Mo! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

December 08, 2019

My experience with Mazda South was excellent throughout my new car buying experience. Thank you Carlos for going above and beyond while working with me. I am very happy with the service and with my new car More

by Jason
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Dec 09, 2019 -

Roger Beasley Mazda South responded

Hi Jason! We love hearing that you had such a great experience at our dealership! I will be sure to pass along your praise to Carlos. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

December 06, 2019

As always- Friendly, knowledgeable staff & great service New service advisor (Nathan) a great help diagnosing a windshield washer issue and overall great regular service. In and out in less than 3 hours... More

by big-al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Matt
Dec 09, 2019 -

Roger Beasley Mazda South responded

Thank you for your kind review, we really appreciate it! I will be sure to pass along your praise to Nathan. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

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