Roger Beasley Mazda South
Austin, TX
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256 Reviews of Roger Beasley Mazda South
I recently purchased a 2024 Mazda CX-90 from this dealership and it was by far the easiest car buying experience I've had. After reaching out to several dealerships for quotes, Gus from Mazda South s dealership and it was by far the easiest car buying experience I've had. After reaching out to several dealerships for quotes, Gus from Mazda South stood out as the most responsive and communicative salesperson. He promptly answered all my questions, and I appreciated the transparency in their pricing. Additionally, Jake, who walked me through the warranty options, was thorough and helpful. I drove from Louisiana to Texas to make this purchase, and I’d happily do it again. I highly recommend this dealership and look forward to working with them in the future! More
BUYER BEWARE: We bought a used car from Roger Beasley South, and within a day, the clutch failed, making the car undriveable and leaving us stranded. We had to pay out of pocket to get it towed back to t South, and within a day, the clutch failed, making the car undriveable and leaving us stranded. We had to pay out of pocket to get it towed back to the dealer, where it sat for five days without a single update. When they finally looked at it, they informed us—only after the fact—that they had replaced the clutch just before the sale. Then they had the nerve to blame us for the failure, despite our decades of experience driving manual cars, despite driving it only 25 miles home, and despite an independent mechanic (whom we hired later) finding hot spots and burrs on the flywheel, likely from improper machining. This issue should have been addressed before the sale, but instead, Roger Beasley chose to use or reuse a poorly machined flywheel, causing the new clutch to wear out almost immediately. To make matters worse, they quoted us an outrageous $4,800 for the repair and refused to buy the car back. They finally offered to cover half the cost ($2,400), but by that point, we were so fed up with their lack of honesty, delayed responses, and the fact that they ordered the wrong parts, that we moved the car to a trusted shop and paid the full repair cost ourselves—just to avoid dealing with them any longer. Roger Beasley’s complete lack of transparency, accountability, and apparent disregard for customer trust has cost us time, money, and peace of mind. If you value honesty and reliable service, do yourself a favor and avoid Roger Beasley South at all costs. This experience has been a costly mistake, and we wouldn’t want anyone else to go through what we did. More
The car buying was fine & went like most. Very attentive sales staff. The reason we bought at RB was because we likev the service there. The service shines! Chelsea is the greatest & the lo Very attentive sales staff. The reason we bought at RB was because we likev the service there. The service shines! Chelsea is the greatest & the loaner program is a life saver. She was sick at home but called in to the office to make sure my issue was taken care of. Classy place all around. Coffee could be better. More
We recently visited Roger Beasley Mazda South with interest in the Mazda CX-5. We went with the intention of test driving because we were also considering a Honda CRV. We loved the Mazda CX-5, but the interest in the Mazda CX-5. We went with the intention of test driving because we were also considering a Honda CRV. We loved the Mazda CX-5, but the positive dealership experience had a huge influence in our decision to purchase a new Mazda CX-5 that first visit. The sales associate, Abdul, was the kindest, most respectful and honorable car salesperson we’d ever worked with. Roger Beasley Mazda South was very transparent in their pricing. I highly recommend this dealership, and I will tell my friends and family to work with the sales associate Abdul. More
I’ve bought two vehicles from this dealership and it’s been a seamless, painless, pleasant experience. Salespeople aren’t pushy and are willing to work with you. The service department is the best! I love been a seamless, painless, pleasant experience. Salespeople aren’t pushy and are willing to work with you. The service department is the best! I love Chelsea but everyone in Service is super friendly and knowledgeable. Overall great experience! More
Great experience! Roger Beasley Mazda South team is very professional, kind and supportive. I highly recommend it. Roger Beasley Mazda South team is very professional, kind and supportive. I highly recommend it. More
Great experience while shopping for a new vehicle! I went to the dealership with the intention of not immediately buying and only looking within the next year or two. But with the great service and ex I went to the dealership with the intention of not immediately buying and only looking within the next year or two. But with the great service and expertise of Jeferson, I knew there was no better time that the present to trade in my old mazda for a brand new model. Thanks for treating a loyal customer with continued respect and care. More
I got a low tire pressure, at south it was found out a nail and be fixed quickly. After the tire fix, because of long nail sensor was reported be damaged too. But All were fixed in 2 hours with profession nail and be fixed quickly. After the tire fix, because of long nail sensor was reported be damaged too. But All were fixed in 2 hours with professional service. Excellent service More
People were friendly, professional, and very helpful and patient with all the questions I had during the whole 2-day process of buying and selling. There was no pressure to buy right then. Ingrid and all th patient with all the questions I had during the whole 2-day process of buying and selling. There was no pressure to buy right then. Ingrid and all the other associates were delightful to work with. More