Roesch Ford - Service Center

It is always a pleasure to receive the best care. Excellent customer service. Diego always makes us feel welcome in your service department. He goes out of his way to keep us in the loop on what is w Excellent customer service. Diego always makes us feel welcome in your service department. He goes out of his way to keep us in the loop on what is wrong with vehicle and how the repairs can be accomplished, either same day or return when parts are in. He makes sure to call in to extended warrantee company to make sure all repairs are covered. We have only had an excellent experience with your service department. More

I had an appointment for my service but was alerted right away that a lot of cars came in. Diego was very communicative and checked in a lot. Very happy with the service and will come back for the next one t away that a lot of cars came in. Diego was very communicative and checked in a lot. Very happy with the service and will come back for the next one there as well More

The service for my oil change, tire rotation and “ “The Works” was performed in a reasonable amount of time. Works” was performed in a reasonable amount of time. More

Two people kept me updated on progress of my car. and why it took a while to repair. and why it took a while to repair. More

Great service to work with. Communicated well with me on when to expect my car back. Communicated well with me on when to expect my car back. More

They were able to look into the thumping noise I was hearing. They fixed it before letting me know what the issue was and did not charge me, which I think has to do with I was there a week before for is hearing. They fixed it before letting me know what the issue was and did not charge me, which I think has to do with I was there a week before for issues. Their quickness before the holiday wknd was truly appreciated! More

Very poor communication both on sales and service, will be moving onto another dealer; cannot have to follow up on my own vehicles when they don’t get back to me after they promised they would be moving onto another dealer; cannot have to follow up on my own vehicles when they don’t get back to me after they promised they would More

Communication was great service was very quick as was the check out all was smooth very pleased thank you a aaa+++ check out all was smooth very pleased thank you a aaa+++ More

Fast service and very professional. I was always informed of the status of the service being performed ad he cost I was always informed of the status of the service being performed ad he cost More