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Roesch Ford - Service Center

Bensenville, IL

4.5
173 Reviews

173 Reviews of Roesch Ford - Service Center

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February 22, 2025

Took my truck in right away and delivered it to my house. Great convenience. I didn’t have a ride to pick up my truck More

by DMAHONEY.DEBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Roesch Ford responded

Thank you for the wonderful review! We're so glad we could make your experience more convenient by delivering your truck right to your home. We appreciate your feedback and look forward to serving you again!

February 17, 2025

Randy in service is phenomenal. Third time with him, great guy. Always polite, goes out of his way to be helpful. More

by ffbfarlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
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Mar 04, 2025 -

Roesch Ford responded

Thank you for your great review! We're thrilled to hear that Randy has consistently provided you with excellent service. We appreciate your support and look forward to earning that fifth star on your next visit!

February 17, 2025

New battery and new antenna- quick and efficient! Randy helped me a lot.Thank you! More

by MJOCOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Mar 04, 2025 -

Roesch Ford responded

Thank you for your great review! We're glad to hear Randy was able to assist you and that your service was quick and efficient. We appreciate your support!

February 11, 2025

The service is great! They really are accommodating to our needs. Thank you so much h! More

by rhjktr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Thuemmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder
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Mar 03, 2025 -

Roesch Ford responded

We truly appreciate your kind words! Our team is always happy to accommodate your needs and provide the best service possible. Thank you for your support!

February 08, 2025

Very easy to work with as had to delay appointment because of weather conditions. Honored appointment for a later time and did work in timely manner. Always professional and accommodating. More

by h2OMOM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Mar 03, 2025 -

Roesch Ford responded

Thank you for your fantastic review! We understand that unexpected delays happen, and we’re always happy to accommodate. We're glad to hear that your experience was smooth, professional, and timely. We appreciate your support and look forward to assisting you again in the future!

February 05, 2025

My service rep. Alex Salinas always makes sure that I am completely satisfied. He goes above and beyond my expectations. More

by ekujawa121
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Roesch Ford responded

We greatly appreciate your kind words! We're thrilled to hear that Alex has consistently gone above and beyond to ensure your satisfaction. We truly appreciate your trust in our service team and look forward to continuing to serve you!

February 05, 2025

First class service. Everything was timely fixed and the car was returned spotless. Great job by all More

by michaelrkoziol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Coriell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder
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Feb 12, 2025 -

Roesch Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a first-class experience with us. Our team works hard to ensure everything is taken care of efficiently, and we're glad to know that the results met your expectations. We appreciate your business and look forward to serving you again!

February 02, 2025

Roush ford is great they employ some polite and knowledgeable people. Everyone makes you feel good, unlike the other choice for ford's on the area. I know I cannot say their name, but they are rud More

by crashq2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Thuemmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder, Joe Couri
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Feb 12, 2025 -

Roesch Ford responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with a welcoming and professional experience. Your support means a lot, and we look forward to serving you again in the future!

February 02, 2025

Friendly, courteous, honest, great customer service, informative Timing is great clean reasonable prices good scheduling More

by JUSTELLEN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Roesch Ford responded

We truly appreciate your kind words! It's wonderful to hear that you had a positive experience with our team. We look forward to serving you again and ensuring every visit is just as great!

January 31, 2025

Everything went beautifully. Greatly appreciated the options I was given and how quickly everything was taken care of - also greatly appreciated the pick-up and delivery of my ca More

by CCD2447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Feb 12, 2025 -

Roesch Ford responded

Thank you for your fantastic 5-star review! We're delighted to hear everything went smoothly and that you appreciated the convenience of our pick-up and delivery service. Your loyalty means so much to us, and we’re grateful to be your go-to dealership!

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