Back

Roesch Ford - Service Center

Bensenville, IL

4.6
170 Reviews

170 Reviews of Roesch Ford - Service Center

Sort by
April 04, 2025

3 hours total for an oil change, filter, tire rotation. Recall /computer update Slowwwwwwww computers JESSICA outstanding individual! Professional, informative, personable Spotless super clean wait More

by worldfamousglomps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

They didn't try to upsell me on anything, which is appreciate. The only negative is that it took and hour and a half for any oil change and checkup and I had an appt. More

by lynpburns
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Jessica was great and I loved the mobile service. Trey was able to change my battery in my garage More

by kcheuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

The service was good but did not wash the car like you normally do. Would have had 5 stars if car was washed. More

by ujnic1046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Coriell
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

I never had a problem at Roesch, Ford always professional Diego is a great service writer and make sure everything is done proper More

by LEGGSHAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Great pick up and drop off service. Loved it. Great service. Eliminates wasted hours of waiting for a vehicle. Easy Peary making appointment with courteous people. More

by NATURALBORN179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder, Joe Couri
March 24, 2025

We take all of our fleet vehicles to Roesch Ford! Jessica and Diego are the best service advisors we have ever had! Always keeping us on top of what's going on with our vehicles and making sure we More

by MORSELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Great experience! Alex was great! Always get taken care of at Roesch Ford!! Fantastic Job More

by kttorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Final prices were over quoted prices. Sales maintenance policies are not what is advertised by them at time of car purchase. I paid for coverage which I am told does not cover the work t More

by jfarrellpersonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
March 16, 2025

Best costumer service and best communication between customer and car dealer the service is unique More

by JUANSUMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...