Roesch Ford - Service Center

Non customer focused, and non responsive. I lease my vehicle through Ford, but I was treated like I brought a Toyota in for a random repair. I lease my vehicle through Ford, but I was treated like I brought a Toyota in for a random repair. More

Communication was good I like the way that they text people when they have stuff to communicate with a client people when they have stuff to communicate with a client More

Very good serves and sales! Service advisor knowledgeable and courteous. Thank you very very much. Service advisor knowledgeable and courteous. Thank you very very much. More

Great service that was quick and everyone in the building is friendly and very accommodating. is friendly and very accommodating. More

This is a great shop. The work is good, honest, and fairly priced. Love the extras like car pick up and drop off. The work is good, honest, and fairly priced. Love the extras like car pick up and drop off. More

Disappointed in the lack of communication. Vehicle dropped off in the morning for service and never heard from my advisor all day. Late afternoon I texted a couple times and left message. N Vehicle dropped off in the morning for service and never heard from my advisor all day. Late afternoon I texted a couple times and left message. No answer in service department. Finally I reached the cashier and was told my vehicle would NOT be ready. I was told there were no loaners available. After asking to talk to manager (who was too busy to talk) they found a loaner. Had I been told my car wouldn’t be ready I could have made other arrangements for work but I was blindsided. More

Service department always takes care of my truck great staff here definitely my ford store staff here definitely my ford store More

Jessica is always great, very friendly and does a great job communicating status of our unit. job communicating status of our unit. More

Every one is always helpful and gives great customer service. I like going to this location. service. I like going to this location. More

Very attentive service, personalized service. Polite and respectful of my time. I use them often Polite and respectful of my time. I use them often More