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Roesch Ford - Service Center

Bensenville, IL

4.5
223 Reviews

223 Reviews of Roesch Ford - Service Center

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July 26, 2025

They were good at communication, but they never found the problem. They also drive my car over 100 miles, which is fine but didn’t put gas in it. They should have kept it until they found the problem and rep More

by regina.horn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Salinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Friendly, efficient, and professional. I was able to drop off my car and get a courtesy ride home so that I could go about my day. Amazing service for this busy working mom! More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

If the service that I received was based on Richard, our service advisor, you would be getting a higher rating. I rated the questions based inservice with him, however the stars reflect our interaction with More

by MMOUSEWDW1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
July 21, 2025

Easy to get in and out. Nice to have TV in waiting area, with option to select channels. More

by ACTIVESENIOREXPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Baum
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Roesch Ford is very quick in diagnosing and repairing my vehicles. I have several fleet vehicles and their service is top notch. In addition, they are very clear in their communication of the problem and More

by MARK@DAUNTLESSDELIVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Great service, would recommend this dealership, g g g g g g g g g g g g. I don’t have 15 words for u More

by Gniatczykarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Excellent communication regarding work needed and time involved. Jessica did a wonderful job of keeping me very well informed. More

by GPREDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Diego was professional courteous and knowledgeable. He kept us informed about the status of the repairs. He answered all our questions. More

by MARIOLAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Jesica was great and understanding Nate and Ryder picked up my vehicle great and professional guys More

by NDFAMILY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate and Ryder
July 17, 2025

I had a 1:30 appointment for an oil change, and I had a 3:45 doctor’s appointment. Nobody began working on my vehicle until around 2:30 because technicians had gone to lunch… I ended up being there for 2 h More

by AYLWARDCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Carrillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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