
Roesch Ford
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I recently (5/25) purchased a new F350. I worked closely with Dave and Nick Petrasz. My experience from negotiations to communications while I waited for the truck to deliver to post-sales I worked closely with Dave and Nick Petrasz. My experience from negotiations to communications while I waited for the truck to deliver to post-sales support have been excellent. Nick spent all the time I needed to review the trucks features. All facets of this experience were fair and professionally handled. I would fully recommend this sales team and this dealership. More
Nick was the most knowledgeable and no nonsense salesman I've ever worked with. He was very patient with all of my antics and he never made me feel like I was pressured nor wasting his time. On point with e I've ever worked with. He was very patient with all of my antics and he never made me feel like I was pressured nor wasting his time. On point with every conceivable detail about the Truck and Sales aspect of this easy transaction. There were a few vehicle options and he helped align into what he thought was the best option for my driving skills and use of the vehicle. I've had the F150 Roush for the second day and I absolutely have no remorse at all thanks to Nick. More
They were able to look into the thumping noise I was hearing. They fixed it before letting me know what the issue was and did not charge me, which I think has to do with I was there a week before for is hearing. They fixed it before letting me know what the issue was and did not charge me, which I think has to do with I was there a week before for issues. Their quickness before the holiday wknd was truly appreciated! More
Very poor communication both on sales and service, will be moving onto another dealer; cannot have to follow up on my own vehicles when they don’t get back to me after they promised they would be moving onto another dealer; cannot have to follow up on my own vehicles when they don’t get back to me after they promised they would More
Ryan is a very nice guy! Will recommend my friends! Also Paul is fast and good communicative. Will recommend my friends! Also Paul is fast and good communicative. More
Great transaction with a great deal. Fast and smooth. Would definitely shop there again. Thanks guys. Fast and smooth. Would definitely shop there again. Thanks guys. More
Communication was great service was very quick as was the check out all was smooth very pleased thank you a aaa+++ check out all was smooth very pleased thank you a aaa+++ More
Fast service and very professional. I was always informed of the status of the service being performed ad he cost I was always informed of the status of the service being performed ad he cost More
Was told the appointment would take an hour and it lasted over 2 hours. I was upset and the customer account assoc did nothing to explain what happened during my appointment. Won’t be using the service depar over 2 hours. I was upset and the customer account assoc did nothing to explain what happened during my appointment. Won’t be using the service department again. More
Great customer services. Loved it. I will recommend this dealership to my family and friends. Loved it. I will recommend this dealership to my family and friends. More