Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Roesch Ford
Bensenville, IL
175 Reviews
Roesch Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Bensenville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 333 West Grand Avenue, Bensenville, IL 60106.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars, trucks, and SUVs from many other makes, including RAM, Chevy, and more. Roesch Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (630) 279-6000.
What started as a service station and small dealership in 1923 has grown to become the Roesch Cars of today. So, who are we? We’re glad you asked. Roesch Cars is a fourth-generation family-owned dealer that believes doing good business is simple. If you’re honest, you hire great people, and you offer competitive pricing and large selection, you keep customers coming back for 90 years and counting.
Where We Started
Back when Paul Roesch first started his DeSoto dealership, chances are that he couldn’t imagine the way it would grow. The accomplishment we think he’d be most proud of is that his own family has continued the dream he started more than 90 years ago.
Paul’s son, Larry, a lifelong resident of Elmhurst, began working at the dealership in 1952 while taking accounting and business law courses at night. In 1963, Roesch Motors incorporated and became Elmhurst Chrysler Plymouth, quickly becoming the leading Chrysler Plymouth dealership in the country.
Where We Are Now
In 2011, Dan Roesch added Roesch Ford 333 W. Grand in Bensenville to the family as well as a dedicated Commercial Vehicle Department for Ford Trucks and Vans at 303 W. Grand to complete the package.
In 2020, despite Covid-19, we have expanded to employ over 90 employees with 31 service bays and 18 commercial truck bays. We pride ourselves on customer service and were recently awarded
“The Fix-It-Right-The-First-Time” trophy from Ford Motor Co. for the 5th time in two years which is now a record amongst the 22 dealers in the region.
We Love What We Do
Of course, our Roesch family not only shares the business, but a passion for cars as well. In fact, we consider ourselves car enthusiasts – from vintage beauties to modern muscle cars and beyond – and have a deep understanding and appreciation of just how important buying and owning a vehicle can be. That level of devotion can be seen in every action we take and every car we sell, so that you can be sure you’ll love your Roesch experience – from sales to service – as much as your new vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 175 reviews
March 04, 2022
I called to set up an oil change appt. and was advised that it was a 1st come. Then I went on-line and made a reservation. When I arrived there were several employees standing around and n and was advised that it was a 1st come. Then I went on-line and made a reservation. When I arrived there were several employees standing around and none of them walked over to ask why I was there. I had to look for someone to assist me. I was told that their reservation system has not been working properly and that my reservation was actually for their truck section and they could not take care of me. They could make an appt for me in 2 weeks. My Bronco was at a low % and I did not think that I should wait. The employee told me if I wanted to get an oil change with Ford that I would have to go elsewhere. I was very disappointed with the customer service of the employees. More
by Edith
Employees Worked With
not sure - at the service desk
Helpful February 22, 2022
The person (I can’t remember her name ; female) was so courteous and pleasant to talk to about my reason for service and time for completion of work. The waiting room was very nice, clean, and comfortab courteous and pleasant to talk to about my reason for service and time for completion of work. The waiting room was very nice, clean, and comfortable which made the wait not so inconvenient. Thank you for that. More
by Grammy
Employees Worked With
The female at the service desk
February 03, 2022
Excellent service and made buying a new car easy.Roesch sales team reviewed new car and explained all functions. Purchased car at dealership. sales team reviewed new car and explained all functions. Purchased car at dealership. More
by costello385
Employees Worked With
Dave, Roesch
December 23, 2021
Great team of people running the front desk area who are extremely courteous. The service was quick and detailed. One of the few Ford service centers that has been this detailed oriented. extremely courteous. The service was quick and detailed. One of the few Ford service centers that has been this detailed oriented. More
by Wsp
Employees Worked With
Robert
December 17, 2021
I just had the best experience I’ve ever had at any dealer anywhere ever. I went in to sell my car and not only did they give me an Ultra fair offer, but way beyond that. I definitely 110% recommend th dealer anywhere ever. I went in to sell my car and not only did they give me an Ultra fair offer, but way beyond that. I definitely 110% recommend this dealer to everyone, not just to sell but to buy. I have purchased 4 cars from them and will definitely make sure that the next one I buy is from Roesch Ford. I bought this beautifully Awesome Ford Explorer Ridgeline Edition and I couldn’t be happier with the whole process, they even stayed later than closing and put my new car next to my trade in so I could transfer all my stuff INSIDE their heated garage cause it was so cold outside!! Dave, Justen, Sam, Anthony and his team definitely made my day today. I told them my situation and they really truly helped me out. Thank you very much, you are truly awesome More
by Guillermo
Employees Worked With
Justen and Anthony
September 23, 2021
The staff at Roesch were extremely helpful and great to deal with from start to finish. This is the third vehicle that I have purchased from Roesch Ford, and I shall continue to do so. deal with from start to finish. This is the third vehicle that I have purchased from Roesch Ford, and I shall continue to do so. More
by dgcasey725
Employees Worked With
Nick, Sam and Dave
May 26, 2021
They are very helpful, answered all our questions and worked with us on getting the perfect family vehicle! This is 2nd car we bought from this dealership and have sent family to them in past! worked with us on getting the perfect family vehicle! This is 2nd car we bought from this dealership and have sent family to them in past! More
by Trina1189
Employees Worked With
Nick and Sam
May 20, 2021
No communication to customer - had my car for 7 days for 2 recalls and didn’t offer anything to me for being without a car and inconvenienced. 2 recalls and didn’t offer anything to me for being without a car and inconvenienced. More
by Chicagojrv
Employees Worked With
Service team
May 19, 2021
Probably bought over 25 vehicles from the Roesch Family over the years starting with Larry Roesch. I like dealing with a family-owned business. My wife even worked for the agency at one time years ago. over the years starting with Larry Roesch. I like dealing with a family-owned business. My wife even worked for the agency at one time years ago. More
by fthhog
Employees Worked With
Ozzie
