Roesch Ford
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Randy was was good and the recall was taken care of. I was surprised about the lug nuts having to be replaced . Surprising there is not a recall for it since it sounds like a manufacturer problem. I was surprised about the lug nuts having to be replaced . Surprising there is not a recall for it since it sounds like a manufacturer problem. More
Great service. Diego kept me informed thru the process. I really appreciate the pick up service, it is very convenient. Diego kept me informed thru the process. I really appreciate the pick up service, it is very convenient. More
After having gone to another Ford dealer about a week prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing from them. This experience was perfection. Nick Petrasz greeted us for our appointment. He was kind, calm, and patient. After looking at and driving 3 different Bronco Sports, we finally settled on the one we liked best. Nick walked us through the payment process, negotiated with us to get the price point we needed to be, and ultimately earned our business. Sam Mellenthin in finance was also fantastic. Worked with us to get us to the payment we wanted, and had us out the door quickly. Highly recommend Roesch Ford for a great experience. Glad we went back after all these years. More
No pressure from these people 10 plus rating. I will recommend to everyone to Nick I will recommend to everyone to Nick More
Everyone at Roesch was great, starting with Kobe in Parts who sourced my tires, Randy and Alex who managed the installation and alignment, Kristin at the cashier desk who corrected my email address and Ford who sourced my tires, Randy and Alex who managed the installation and alignment, Kristin at the cashier desk who corrected my email address and Ford Rewards ID in Roesch’s records; even the outsourced shuttle driver who was polite and efficient. Thank you!! More
They fit me in with no appointment even with their air system down they were able to get me going. system down they were able to get me going. More
Justen and the Roesch team provided me with a great experience buying my first brand new car. Grateful to them for the stress free environment. experience buying my first brand new car. Grateful to them for the stress free environment. More
They charge you for things you don’t want. They just added without asking. I get charged 997 dollars for dealer installed option or service that I didn’t ask for. It should be included with th They just added without asking. I get charged 997 dollars for dealer installed option or service that I didn’t ask for. It should be included with the car price. More
The process started out great but I can’t get a call back to find out if the parts are in to do the repair. It’s seems like a communication and follow up issue. I’ve been waiting since mid July for a catalyt to find out if the parts are in to do the repair. It’s seems like a communication and follow up issue. I’ve been waiting since mid July for a catalytic converter. More
Service was great. Salesman was awesome. Very knowledgeable, everyone was very friendly can’t complain. Had the best experience Salesman was awesome. Very knowledgeable, everyone was very friendly can’t complain. Had the best experience More