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Roesch Ford

Bensenville, IL

4.6
226 Reviews
Roesch Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Bensenville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 333 West Grand Avenue, Bensenville, IL 60106. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars, trucks, and SUVs from many other makes, including RAM, Chevy, and more. Roesch Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (630) 279-6000. What started as a service station and small dealership in 1923 has grown to become the Roesch Cars of today. So, who are we? We’re glad you asked. Roesch Cars is a fourth-generation family-owned dealer that believes doing good business is simple. If you’re honest, you hire great people, and you offer competitive pricing and large selection, you keep customers coming back for 90 years and counting. Where We Started Back when Paul Roesch first started his DeSoto dealership, chances are that he couldn’t imagine the way it would grow. The accomplishment we think he’d be most proud of is that his own family has continued the dream he started more than 90 years ago. Paul’s son, Larry, a lifelong resident of Elmhurst, began working at the dealership in 1952 while taking accounting and business law courses at night. In 1963, Roesch Motors incorporated and became Elmhurst Chrysler Plymouth, quickly becoming the leading Chrysler Plymouth dealership in the country. Where We Are Now In 2011, Dan Roesch added Roesch Ford 333 W. Grand in Bensenville to the family as well as a dedicated Commercial Vehicle Department for Ford Trucks and Vans at 303 W. Grand to complete the package. In 2020, despite Covid-19, we have expanded to employ over 90 employees with 31 service bays and 18 commercial truck bays. We pride ourselves on customer service and were recently awarded “The Fix-It-Right-The-First-Time” trophy from Ford Motor Co. for the 5th time in two years which is now a record amongst the 22 dealers in the region. We Love What We Do Of course, our Roesch family not only shares the business, but a passion for cars as well. In fact, we consider ourselves car enthusiasts – from vintage beauties to modern muscle cars and beyond – and have a deep understanding and appreciation of just how important buying and owning a vehicle can be. That level of devotion can be seen in every action we take and every car we sell, so that you can be sure you’ll love your Roesch experience – from sales to service – as much as your new vehicle.
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333 W Grand Ave

Bensenville, IL

60106

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Showing 226 reviews

December 10, 2024

Randy was was good and the recall was taken care of. I was surprised about the lug nuts having to be replaced . Surprising there is not a recall for it since it sounds like a manufacturer problem. More

by BOPARKER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Roesch Ford responded

Thank you for your wonderful review! We’re glad to hear that Randy provided excellent service and that your recall was handled efficiently. We understand your concerns about the lug nuts and appreciate you sharing your thoughts. If there’s anything more we can assist you with, please don’t hesitate to reach out. Thank you for choosing Roesch Ford!

December 08, 2024

Great service. Diego kept me informed thru the process. I really appreciate the pick up service, it is very convenient. More

by NAYNATE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Roesch Ford responded

Thank you so much for your amazing review! We’re delighted to hear that Diego kept you informed throughout the process and that you found our pick-up service convenient. Providing great service and convenience is always our goal, and we’re grateful for the opportunity to assist you. Thank you for choosing Roesch Ford, we truly appreciate your support!

December 07, 2024

After having gone to another Ford dealer about a week prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing More

by Thomas.Cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mellenthin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Roesch Ford responded

Thank you so much for sharing your experience and for returning to Roesch Ford after all these years! We’re thrilled to hear that Nick, Sam, and the entire team provided you with such a smooth and enjoyable process. Creating experiences like this with each and every customer is our ultimate goal, and we’re so glad we could assist you in finding the perfect Bronco Sport. Your recommendation means the world to us—thank you for trusting us again!

December 07, 2024

No pressure from these people 10 plus rating. I will recommend to everyone to Nick More

by cin101757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Roesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mellenthin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Roesch Ford responded

Thank you for your kind words and glowing recommendation! We’re thrilled to hear about your 10-plus experience with Nick and the team. Creating experiences like this for every customer is what we strive for, and we’re always happy to assist. Thank you for choosing Roesch Ford!

December 07, 2024

Everyone at Roesch was great, starting with Kobe in Parts who sourced my tires, Randy and Alex who managed the installation and alignment, Kristin at the cashier desk who corrected my email address and Ford More

by LAURA_A_MAHONEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kobe in Parts and Kristin at Cashier
Dec 07, 2024 -

Roesch Ford responded

We’re so grateful for your thoughtful and detailed review! It’s wonderful to hear how every part of your experience from Kobe in Parts to Randy, Alex, Kristin, and even our shuttle driver left a positive impression. Providing seamless and attentive service is what we strive for, and we’re thrilled we could meet your expectations. Thank you for choosing Roesch Ford we truly appreciate your support!

December 06, 2024

They fit me in with no appointment even with their air system down they were able to get me going. More

by FBronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Roesch Ford responded

Thank you for sharing your feedback! We truly appreciate you giving us the opportunity to assist you, even under challenging circumstances. We’re glad we could get you going despite the air system being down. Your satisfaction is important to us, and we’ll continue working hard to provide an even better experience during your next visit. We hope to earn those additional two stars and your full confidence next time. Thank you for choosing Roesch Ford!

December 04, 2024

Justen and the Roesch team provided me with a great experience buying my first brand new car. Grateful to them for the stress free environment. More

by jgarcia0415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justen Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mellenthin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Roesch Ford responded

Thank you so much for your kind words and congratulations on your first brand-new car! We’re thrilled that Justen and the Roesch team could make your experience enjoyable and stress-free. Providing a welcoming and hassle-free environment is something we take pride in, and we’re grateful for the opportunity to assist you. If you ever need anything in the future, we’re here to help. Enjoy your new car and thank you for choosing Roesch Ford!

December 03, 2024

They charge you for things you don’t want. They just added without asking. I get charged 997 dollars for dealer installed option or service that I didn’t ask for. It should be included with th More

by OSCAR.ARZETA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Mellenthin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mayo Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

The process started out great but I can’t get a call back to find out if the parts are in to do the repair. It’s seems like a communication and follow up issue. I’ve been waiting since mid July for a catalyt More

by TJWWILSON
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Service was great. Salesman was awesome. Very knowledgeable, everyone was very friendly can’t complain. Had the best experience More

by DAISY_MC_21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayo Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Roesch Ford responded

Thank you so much for your fantastic review! We’re thrilled to hear that Mayo, Nick, and the rest of our team provided you with such a great experience. Your kind words about their knowledge and friendliness mean a lot to us. We’re delighted that you had the best experience and look forward to serving you again in the future. Thank you for choosing Roesch Ford!