
Rocky Mount Chrysler Dodge Jeep
Rocky Mount, NC
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1,092 Reviews of Rocky Mount Chrysler Dodge Jeep
Supportive, Patient, and dedicated I got a referral from my inzurance company filled out the form sent it to them got a call in a day. I met with Sandi that Saturday. Gave them time to I got a referral from my inzurance company filled out the form sent it to them got a call in a day. I met with Sandi that Saturday. Gave them time to licate the vehicle I needed to accomadate my large family. In the mean time I had death in my family had no cintact for a week or so. Got a call tbat my vehicle was ready to inspect and test drive. Met with Sandi one afternoon and drove my 2014 Grand Caravan home that evening. Sandi knew what i needed and made it happen for me. I appreciate their patience, suppiort and dedcation to get me my new vehicle. I recommend them to anyone, bad credit no credit slow credit..... get there for your experience. More
Best car buying experience ever! We purchased a new dodge REBEL from Sandy in February. After experiencing a very relaxing and friendly experience, when we went to get another vehicle We purchased a new dodge REBEL from Sandy in February. After experiencing a very relaxing and friendly experience, when we went to get another vehicle, a jeep trailhawk, it was an easy decision to return to Sandy at Rocky Mount Dodge. They did not have the vehicle on site but Sandy was able to locate exactly what we wanted the same day! It was the easiest experience of buying a vehicle we have ever had!!! If you want a deal and friendly atmosphere g see Sandy at Rocky Mount Dodge she will definitely hook you up!!! More
2014 Santa Fe Experience So I arrived Saturday afternoon to browse the inventory, I forgot which car I had inquired about but Sandi came out to meet us and mentioned I was loo So I arrived Saturday afternoon to browse the inventory, I forgot which car I had inquired about but Sandi came out to meet us and mentioned I was looking for the Nissan Altima which was sold, I inquired about the Santa Fe and we took it for a test drive. I was impressed by the car's features and was immediately sold on wanting this car. Sandi was a joy to work with, she has great customer service skills, super funny and animated but not overkill. As a customer, I felt she was professional yet personable. Even though I didn't get the exact monthly payment I was looking for, Sandi helped fight for as much as she could I believe, to get the price to where I flt most comfortable that I could afford. Overall, the experience was good and I look forward to enjoying my new car. More
Great crew! This is a wonderful group of people. They were no-pressure, informative, and incredibly friendly. We got the best price we found in a 150 mile radius. This is a wonderful group of people. They were no-pressure, informative, and incredibly friendly. We got the best price we found in a 150 mile radius. This was easily the most enjoyable car purchase I have had. More
2015 Journey Experience My wife and I are enjoying the 2015 Dodge Journey and believe we got a fair price. But I have two issues which I would like to note. First, I do not My wife and I are enjoying the 2015 Dodge Journey and believe we got a fair price. But I have two issues which I would like to note. First, I do not believe I should have to pay for a second key fob. I think each vehicle should have to come with two key fobs as a safety issue. At the bare minimum we should receive a 50% discount. Secondly, when the vehicle was fueled before we left the gas cap was not secured properly which caused the engine light to come on. I immediately secured the gas cap and reset the check engine light. If I didn't work automotive service industry in the past I would have not known how to address the check engine light issue properly. More
The service was excellent!!!!! I went to RM Dodge to browse their inventory in person after making a list online. Someone else had beat me out for my 2 top choices. So after talk I went to RM Dodge to browse their inventory in person after making a list online. Someone else had beat me out for my 2 top choices. So after talking with Adam Parker, he showed me 1 of my other choices and I accepted the test-drive. He was very respectful and kind. He even read the Carfax report to me while we were on my test-drive, along with answering every question that I had. So after the test-drive we made a deal and I drove my 2009 Toyota Camry off the lot that same day. I like that Adam didn't try to take advantage of me, as this is the 3rd vehicle that I have purchase on my own after being divorced some years ago. That says a lot about his character in general, but especially as a salesperson. You see, I had visited another dealership earlier that day and left because the salesperson didn't listen to me, as he tried to tell me what he wanted to sell me. I would definitely recommend Adam Parker & RM Dodge to my friends & family. Not only my salesperson, but everyone was very friendly and made me feel comfortable & welcomed. Thank you Adam Parker & RM Dodge for your excellent service!!!!!!!!! More
Easiest and most Enjoyable Auto Purchase EVER I had been looking for a Dodge Challenger. I found some that I wanted to test drive at the Rocky Mount location. When I got there Sandi Deans was the I had been looking for a Dodge Challenger. I found some that I wanted to test drive at the Rocky Mount location. When I got there Sandi Deans was the person that helped show me the cars. She was able to answer questions on the spot and when I asked something she didn't know she looked it up. Sandi truly made this the Best and easiest purchase Ever !!! She truly did not pressure me to purchase the car. She was so much fun and made the entire experience worth it. More
Purchase of dodge ram truck Adam was a very nice and professional young man. He took the time to ask the questions one would need to ask in order to help the client make the righ Adam was a very nice and professional young man. He took the time to ask the questions one would need to ask in order to help the client make the right decisions this approach and not the heavy pressure sales tactics many salesperson use I believe will serve him well. Adam also is taking the time to follow up after the sale. This again is something lost in most salesperson. This to me is by far more important in the sale itself. If one is looking to purchase a Dodge or jeep product then one needs to contact adam More
The best customer service we have ever recieved at a dealer I really enjoyed every minute of our purchase. Sandi Deans is extra ordinary at what she does. Made our purchase feel like it was well worth it. A joy I really enjoyed every minute of our purchase. Sandi Deans is extra ordinary at what she does. Made our purchase feel like it was well worth it. A joy to do business with. More
Great buying experience! Went in today just to look and Sandi was really amazing and helpful. I would recommend her to everyone! She's just that amazing at what she does. Than Went in today just to look and Sandi was really amazing and helpful. I would recommend her to everyone! She's just that amazing at what she does. Thank you again for everything! More