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Rockwall Ford

Rockwall, TX

4.7
1,598 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,598 reviews

May 16, 2024

I had the best experience at Ford Rockwall. The guy that helped me was so nice, straight to the point and got me what I wanted in the price range I wanted. More

by KMurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
May 20, 2024 -

Rockwall Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered the best sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 16, 2024

Great service department, Truck always ready when promised and clean they also keep you up to date on progress More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
May 20, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 15, 2024

Good service, friendly employees and waiting time was reasonable and everything was explained to me about the service on my vehicle. More

by Mpedro1977@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
May 17, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 14, 2024

Scheduled a tire replacement and the work was completed as requested. Waiting area was comfortable and quiet. More

by Erik Wyman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 16, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 14, 2024

Great service. Very professional and fast people worked on my car. Highly recommended. 1 1 More

by IP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
May 15, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 13, 2024

Quality work done quick. The employees are polite and helpful. Worked with my schedule and followed up. More

by Nicholasmcgurn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Wad
May 16, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 13, 2024

Great staff, nice. attentive and great customer service. Will definitely recommend.to family and friends. More

by cbeansjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Nagy
May 14, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 13, 2024

Got my 450 serviced in an out in timely manner. Answered all my questions,effortlessly More

by Casillascattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeraold
May 15, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

The service reps were all very respectful of my time. Even more important of the care of my vehicle and cost of repairs. I did not buy the vehicle here but had oil change and 99 point inspection done. I More

by pcammiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
May 16, 2024 -

Rockwall Ford responded

That's fantastic to hear! It's great that the service reps were respectful of your time and took good care of your vehicle. And finding out that the dealership offers better value for oil changes compared to quick lubes or doing it yourself is definitely a plus. Saving $50 is a significant benefit. Thank you for choosing us!

May 10, 2024

Carlos was very helpful. He knew how everything worked in the car and showed me how More

by bobbelou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos and Trevor
May 15, 2024 -

Rockwall Ford responded

It's fantastic to hear that you had a great experience and that Carlos provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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