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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,073 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,073 reviews

June 27, 2026

Easy, friendly customer service. Very accommodating. Well work hard for your business. Would recommend to first time buyers. More

by kitten933us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris wade
Report | Print
June 27, 2026

This was my third time at this dealership for a service, Javier by far was the quickest/most efficient associate in the service department I’ve had. I appreciated his time and help! More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Jun 27, 2026 -

Group 1 Ford of Rockwall responded

Hello Sophie, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Great Guys, great service. Super easy and quick! highly recommended - love the products. Thank you. More

by morganchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Jun 27, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

June 24, 2026

Good service and attention from employee. Everyone was nice and very professional each and every visit. More

by Guebbos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 26, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2026

The repair to my truck was completed on time. The service Juan was very professional and knowledgeable. More

by drhenson30
Recommend Dealer
Yes
Employees Worked With
Juan Avalon’s
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Jun 23, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2026

Amazing customer service, fast and efficient and easy process. 10/10 would go back again More

by kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 21, 2026 -

Group 1 Ford of Rockwall responded

Hi Kenny, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2026

Salesman Cody Zilmer was awesome. He truly made my process so smooth and really did an outstanding job with everything. More

by xocyeoj01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Zilmer
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Jun 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cody here at Group 1 Ford of Rockwall! If you have any further questions, please don't hesitate to reach out!

June 19, 2026

It’s great working with Jonathan. He gives a 110% to make sure your vehicle is done right More

by Desalvo.franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jun 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff Jonathan to be so supportive during your experience here at Group 1 Ford of Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2026

This dealership has made my life alot easier with their mobile service. I've used it twice now and it's been great!! More

by Buzzintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Jun 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 21, 2026 -

Buzzintx responded

Please give my thanks to the technician that did the work as I couldn't remember his name to include him in this review. He was outstanding!!

June 17, 2026

Didn’t have an appointment but they were able to get me in and out no problem. More

by resendizabraham1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri
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Jun 18, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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