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Group 1 Ford of Rockwall

Rockwall, TX

4.8
1,910 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,910 reviews

January 16, 2026

Great service. Juan the service writer was great. The work was done as promised. Satisfied. More

by themoedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 16, 2026 -

Group 1 Ford of Rockwall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2026

Excellent - punctual - great follow up and very knowledgeable of product and courteous ! Definitely would go back again More

by dukethorson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 17, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2026

I don’t care so much for the dealership itself, but working with Tina makes me continue to come back. More

by Macias.angm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Jan 16, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

I thank the Ford group in Rockwall; they provided excellent service. Every time I go there to have my cars serviced, they treat me very well and provide excellent service. More

by Antonio Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri
Jan 14, 2026 -

Group 1 Ford of Rockwall responded

Hi Antonio, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

As always Rockwall Ford Service did a great job! Service Advisor Keith Monnette always makes sure that everything goes smooth, and makes sure that my vehicles maintenance is up to date and safe for More

by Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
Jan 15, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2026

Moses was awesome, he fought hard against my warrenty company to give me the best deal More

by chris gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Jan 14, 2026 -

Group 1 Ford of Rockwall responded

Hi Chris, thanks for your praise and kind comments about Moses. Thank you so much again for your feedback! We hope you have a great day!

January 12, 2026

Great communication & quick service would definitely recommend to anyone who needs service on their vehicle More

by Jcdoisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Jan 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, we really appreciate your positive review! Thanks for the recommendation, and have an amazing day!

January 11, 2026

The staff at Group 1 was efficient and polite. They excelled my expectations. Clayton was also helpful in keeping me updated on the status of my vehicle More

by Joe Swanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Jan 12, 2026 -

Group 1 Ford of Rockwall responded

Hi Joe, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2026

Polite and easy to work with. Staff was great! No pressure. Friendly. Easy transaction. Definitely will return. More

by travissummers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
Jan 12, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2026

They were very helpful, and their services are very affordable. Sometimes they take about hour to change your oil, but it's worth it. More

by spencertimmons28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey
Jan 12, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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