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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,141 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,141 reviews

October 01, 2026

I needed a new battery and showed up just before noon and they had it replaced and I was out at 12:30 pm… Extremely fast for a dealership More

by Cslodki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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September 30, 2026

xxxx poor communication won’t return or answer calls wouldn’t use again or buy a truck from here. More

by J.tatum53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kieth in service really sucks won’t answer phone or return calls had to go thru his supervisor.
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September 30, 2026

Excellent work. Fast turnaround. Knowledgeable. Yada. Yada. Yada yada yada. Butta bing. Butta boom yes More

by lee_selby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Leach
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September 30, 2026

Group 1 is helpful, communicative, and professional. I drive 20-30 minutes to this specific location to get maintenance on my car. More

by baileigh.millender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Alejandro
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September 30, 2026

If you are in the market for a new vehicle, then look no further. Rockwall Ford is amazing and led byGM Jeff Hicks. We just purchased our 4th truck from them and Misty Day provided excellent sales service More

by Greg K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff xxxx and Misty Day
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September 30, 2026

Was greeted immediately when I arrived at the dealership, vehicle was service alot faster than expected. I would definitely recommend using Group 1 in Rockwall Texas More

by Martincj33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Oct 01, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 29, 2026

Was able to drop off at a moments notice. Excellent and professional customer service by all employees. More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
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Oct 01, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2026

Great facility that offers high quality service. Great customer interaction and communication. Goes the extra mile to make sure needs are met and are efficient in terms of time. More

by Contact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Oct 01, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2026

The service advisor was very courteous and helpful. Rockwall Ford took my truck for service and shuttle me to my office. After the service is completed They brought my truck back to the office. I will More

by Joe C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 01, 2026 -

Group 1 Ford of Rockwall responded

Hi Joe, thank you so much for your positive comments about Group 1 Ford of Rockwall! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2026

Rockwall ford service center is the best place to go. I would not go anywhere else. Outstanding service and customer support. More

by Josue Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Padilla
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Sep 29, 2026 -

Group 1 Ford of Rockwall responded

Hi Josue, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

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