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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,012 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,012 reviews

April 25, 2026

The service I receive with every visit is exceptional. Keith is the best advisor! Wonderful customer service More

by terriwilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Tom
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April 24, 2026

Great dealership and great group of people working there at Rockwall Ford great store and will be going back More

by Mybabypam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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April 21, 2026

Had my F150 serviced here, they did exaclty what I asked for, no upselling, and very cheap. Rockwall Ford is the only service center I will take my truck to for a service and/or maintenance. More

by donsilverwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Apr 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2026

Ozzie was awesome. Got me in quickly and out the same day. Problem resolved. Thank you More

by jljohnson1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
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Apr 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2026

The advisor Michael L was great in keeping me informed on the status and time on my vehicle. More

by Sj17b14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Leach
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Apr 20, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are so happy to read such a great review about Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2026

Always get us in and out quickly for preventative maintenance. They are friendly whenever we're there! More

by kyra.mccaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Apr 17, 2026 -

Group 1 Ford of Rockwall responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 13, 2026

Fast, friendly, and professional. Waiting room clean, with plenty of seating, and fresh brewed coffee always on tap. More

by Jtwalker21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
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Apr 16, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Group 1 Ford of Rockwall

April 13, 2026

2017 kia sportage cash paid nearly 12k at the time salesman told me the car is Flawless zero issue went to do oil change and the technician vehicle has no oil turns out it had an excessive oil consump More

by amadotun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unreliable
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Apr 17, 2026 -

Group 1 Ford of Rockwall responded

Ahmed we do apologize for the inconvenience and understand your concerns. Although we make every attempt to diagnose any potential issues we cannot predict future problems with vehicles especially those with over 100k miles and 6 plus years old. Please let me know if there is something we can do with finding you another car to potentially trade you out. Rob Hill General Sales Manager rchill@group1auto.com

April 12, 2026

Ford gave us good assistance. The wait wasn’t bad at all. Loved the video they sent me about my car. More

by Marisol Tlatenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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Apr 15, 2026 -

Group 1 Ford of Rockwall responded

Hi Marisol, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 11, 2026

Good fifteen words fifteen words fifteen words now I think I will change my ranking. More

by humdee007
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Apr 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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