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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,940 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,940 reviews

February 13, 2026

Great service, advisor Hubbs was very helpful. The shuttle with Jim was a nice amenity. More

by Tylervoss22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hubbs, Jim
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February 12, 2026

Customer service was very Friendly and the service was quick and easy. Smooth process from beginning to end More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Merri
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February 12, 2026

Fastest car purchase ever! Super personable employees who listened to my needs walked out with a new car within a short time More

by Leahelms11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carvelious pugh
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February 12, 2026

Have used Rockwall Ford numerous times for service on my 2018 F150 King Ranch. Always pleased with results. More

by oranjones53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
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February 11, 2026

Jeff Harris was exceptional in process for F150 Raptor. Get him to sell you car! More

by rarce1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
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February 10, 2026

Staff was friendly, but whoever is pricing the repairs is a crook…10 labor hours for a knock sensor is criminal! Traded in that vehicle for a Chevy, just so I never had to ever have a reason to go back to Fo More

by altusjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maddy
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Feb 13, 2026 -

Group 1 Ford of Rockwall responded

We apologize for any frustration caused by the pricing. We strive to provide fair and transparent pricing for our customers. We wish you the best with your new Chevy.

February 09, 2026

Service was fine, but I had an appt at 7:30am. Received texts about my truck being serviced at 8:30am and then was never called about my truck being finished. I called at 5 to check and they said More

by katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
Report | Print
February 09, 2026

Neil was pleasant knowledgeable and did a nice job with my recall work I would for sure recommend him thank you very much More

by dan.dow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Field mechanic Neal
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Feb 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you have any further questions, please don't hesitate to reach out!

February 09, 2026

Great place! ! They were able to fit me in quickly and take care of my car. More

by audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Feb 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are so happy to read such a great review about Group 1 Ford of Rockwall! If you have any further questions, please don't hesitate to reach out!

February 08, 2026

salesman met us at the car and explained details about car. met with him in office, received offer. We went home for a few days. came back, met with salesman, talk about offer and our trade' bought Br More

by billy_d95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Carter
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Feb 12, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

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