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Rockwall Ford

Rockwall, TX

4.7
1,495 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,495 reviews

February 18, 2025

Kieth was responsive and got my truck finished / me on my way efficiently and satisfactorily. More

by atruark
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth
Feb 21, 2025 -

Rockwall Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

The service advisor Madison was very thorough in keeping us informed about our vehicle. She gave us an estimate for how long ww would be without our vehicle. More

by lavonn
Recommend Dealer
Yes
Employees Worked With
Adison
Feb 19, 2025 -

Rockwall Ford responded

Hello Lavonn, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2025

The people working the service center are effective in communicating and value the customers time. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 19, 2025 -

Rockwall Ford responded

Hello Roger, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2025

The whole experience was very professional and pleasant. Highly recommend Rockwall Ford for your next auto purchase. More

by Kristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob, John and Jimmy
Feb 19, 2025 -

Rockwall Ford responded

Hi Kristi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 15, 2025

Princeton had my vehicle ready to go as promised. Great customer service. Thank you again. More

by Raudilet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
Feb 18, 2025 -

Rockwall Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2025

Matt Langham did a great job helping me find a vehicle. Took his time listening to my requirements, searched inventory, discussed various options and tradeoffs. In the end I have a car that fits my needs More

by Hollas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Langham
Feb 18, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Thank you, and have a fantastic day!

February 15, 2025

Good communication and got the job done in no time. I really appreciate Rockwall Ford for helping me. More

by peedijo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Feb 18, 2025 -

Rockwall Ford responded

Hi, we appreciate your positive review about your recent experience with us! We hope you have a great day!

February 14, 2025

I have had a great experience working with the service technician, Oscar, at Rockwall, Tx Ford dealership. He has been extremely communicative and has done everything to work with me on the issues I was h More

by Flonigro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Feb 18, 2025 -

Rockwall Ford responded

Hello Flonigro, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

Very friendly and knowledgeable Got my truck back to me quickly with any issues thanks! More

by Cari.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Feb 17, 2025 -

Rockwall Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 13, 2025

I had a terrible situation that happened to my car, rodents chewed my wires, Shay was very helpful and really went above and beyond to help with my car repairs and I will be forever grateful. After my More

by maggiebonilla1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Feb 17, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

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