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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,123 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,123 reviews

September 18, 2026

Fast service. . took my car in first thing, had me ready in about 2 hrs.. had descriptive and video footage to show me any present or forthcoming issues with my veh More

by drewdlo2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not available
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September 17, 2026

Had a great experience, thank you for taking such good care of me and my Bronco! More

by Jessica.josey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Mills
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September 16, 2026

I went in for an oil change and tire rotation, nothing crazy, I waited over 2 hours for this service. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro
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September 15, 2026

John was awesome! He helped us find the perfect vehicle for us and helped us get the best value for our trade in. The dealership went above and beyond to make us feel More

by Brian.l.cook02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bower
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Sep 18, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2026

Service on my Ford F150 was quick and professional. Inspection was thorough and I was kept apprised throughout the process. More

by huckleberry711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Leach
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Sep 16, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2026

Simple, straightforward car-buying process. Came in mid-morning and drove off in my new-to-me truck before lunch time. No surprises. More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Seaman
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Sep 16, 2026 -

Group 1 Ford of Rockwall responded

Paul, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2026

Great coupons in the mail ! Work done right and on time ! Good communication through out the work being performed . More

by vestewart62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith monnette
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Sep 14, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2026

Great service Juan did a good job, great prices i definitely going back soon thank you! More

by sanchez.ab458.sa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan from service department
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Sep 09, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2026

This dealership helped my wife build her dream Mustang. Danny Carder helped every step of the way and kept us informed. More

by stew0609
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Carder
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Sep 07, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

August 31, 2026

No issues with dealership perse, however, the staff member, Kris Wade, was condescending and rude. He completely had a toddler fit bc I neglected to tell him in advance I had a coupon. I was not aware More

by tiffany_bhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Print
Sep 02, 2026 -

Group 1 Ford of Rockwall responded

Thank you for sharing this feedback, and we are sorry to hear about your experience with Kris. That is not the level of service we aim to provide, and we understand your frustration of having your coupon turn into an unpleasant situation at checkout. We will address the situation with Kris and make sure the checkout process with coupons is clearly communicated with the entire staff. We appreciate you taking the time to let us know, and we will make sure we do a better job on your next visit. Jeff Hicks General Manager Group 1 Ford of Rockwall 972.290.2200

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