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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,049 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,049 reviews

May 31, 2026

Great service and follow up! ! I usually get my oil and simple service done elsewhere, but I will start bringing my truck therefore, all services due to the customer service I rec More

by chris ludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, and Jon
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May 31, 2026

I like the way customers are treated as though they really mattered. I did have a bad experience there about three weeks ago, but y'all made up for it Friday. More

by cheyennesdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
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May 31, 2026

I had a very easy experience at Rockwall ford Danny was an awesome salesman and took very good care of me and made sure my trade and deal was what I needed! More

by Fuddhep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, rob
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May 31, 2026

Everything was great. They told me the service would take 1.5 to 2 hours to finish. They were correct!! The car is great!! More

by ema173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names??
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May 29, 2026

Excellent and fast service best of the best, professional and recommend this dealership 100%, thank you More

by joseangelcastro1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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May 31, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 27, 2026

The Service Department took great care of me and my vehicle. I was greatly surprised that my over two hour wait would up only being 45 minutes. Great Work!! More

by lesiciliano63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry
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May 28, 2026 -

Group 1 Ford of Rockwall responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2026

Been using Rockwall Ford for many years 👍🏻. Great service👍🏻. Service managers are helpful and kind😊 More

by ddhughes5646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris W
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May 28, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

May 26, 2026

Tina knows her job I was checked in and out in less than an hour. Very friendly and made you fill comfortable. More

by pedcea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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May 27, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 24, 2026

I always bring my Expedition here for maintenance. The service team is honest, communicative, and they get the job done right the first time. 5 stars! More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Jonathan & Lexx
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May 24, 2026 -

Group 1 Ford of Rockwall responded

Hello Sheila, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2026

Our salesman was Alejandro and he was not the normal pushy salesman. He was very respectful on what our needs were and I joke around a lot and he was right there with me joking around. I didn't feel lik More

by Richard Cave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro
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May 24, 2026 -

Group 1 Ford of Rockwall responded

Hello Richard, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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