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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,265 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,265 reviews

April 14, 2024

The sales team at Rockwall Ford was knowledgeable, professional, and friendly. Made for an excellent experience. More

by mblaisec57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
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Apr 16, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Service was quick and courteous and polite. I bought my truck there and have it serviced there as well. More

by ec-jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerold Diggs
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Apr 16, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a quick and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

My service contact Tina was great to work with . She kept me updated on every step of the way throughout my Bronco’s repair. More

by tessabrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Apr 12, 2024 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

April 11, 2024

Everyone at Rockwall Ford was absolutely amazing! They helped us the whole way with all of our questions without hesitation. Process took about an hour and a half, and my husband walked out with keys More

by Shanniburns1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickey, John, Hannah
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Apr 13, 2024 -

Rockwall Ford responded

That sounds like a fantastic experience at Rockwall Ford! We're thrilled to hear that Rickey, John, and Hannah were so helpful throughout the process, making sure all your questions were answered without hesitation. Enjoy your new vehicle!

April 09, 2024

Fair and reasonable prices. Attention to detail at all times. Bruce was a great sales person who was always in good conversation with us. More

by Concerned Father/Grandfather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin
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Apr 11, 2024 -

Rockwall Ford responded

It's fantastic to hear that you found our prices fair and reasonable and that our attention to detail met your expectations. Bruce is a valued member of our team, and we're glad to hear that he provided you with great service and enjoyable conversations. Enjoy your new vehicle!

April 09, 2024

What a great experience, amazing change from the usual dealership experiences. I typically buy 4-6 vehicles per year and very rarely do people make an impression on me. Rob & Bruce rock. Thank you guys More

by ltlfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce & Rob
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Apr 12, 2024 -

Rockwall Ford responded

That's wonderful to hear! We're thrilled that Rob and Bruce provided you with such a positive experience. Thank you for choosing us, and we look forward to seeing you again for your future vehicle needs. We're here to help and ensure you continue to have great experiences with us!

April 08, 2024

Service Department did a great job on my car today came in without an appointment they took care of me in a timely manner. More

by bkalexander1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Apr 10, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

The experience is great. My service advisor was very professional and knowledgeable. I will continue to come back for maintenance and repairs. I love this place. More

by alvarezler@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahsai
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Apr 11, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

Outstanding Service and GREAT staff, comfortable waiting area, Great coffee Rondelle kept me informed on progress and service was completed within the time estimate provided when I checked in More

by ejgarris
Recommend Dealer
Yes
Employees Worked With
Rondelle Lewis
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Apr 10, 2024 -

Rockwall Ford responded

It's fantastic to hear that you had an outstanding experience and that Rondelle provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Apr 10, 2024 -

ejgarris responded

Thank you for the feedback

April 06, 2024

Convenient appointment. . Service rep was awesome! I was checked in quickly and they took great care of our truck, and even delivered it back to me. Well done! More

by Dcuylersams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Apr 10, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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