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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,913 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,913 reviews

January 22, 2026

Jaun was very kind and professional and service was quick and good. Very good experience More

by amantekbali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
January 20, 2026

Our car has been well serviced in a timely manner during our recent visit in Jan. 2026 - thank you. More

by David1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Jan 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2026

I had a very easy and positive experience. My service writer, Merri, was very professional and attentive. They had my vehicle's warranty service completed within 3 hours. More

by cc.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
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Jan 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found Merri to be so supportive during your experience here at Group 1 Ford of Rockwall. If you have any further questions, please don't hesitate to reach out!

January 16, 2026

Great service. Juan the service writer was great. The work was done as promised. Satisfied. More

by themoedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 16, 2026 -

Group 1 Ford of Rockwall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2026

Excellent - punctual - great follow up and very knowledgeable of product and courteous ! Definitely would go back again More

by dukethorson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob
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Jan 17, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2026

I don’t care so much for the dealership itself, but working with Tina makes me continue to come back. More

by Macias.angm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Jan 16, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

I thank the Ford group in Rockwall; they provided excellent service. Every time I go there to have my cars serviced, they treat me very well and provide excellent service. More

by Antonio Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri
Report | Print
Jan 14, 2026 -

Group 1 Ford of Rockwall responded

Hi Antonio, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

As always Rockwall Ford Service did a great job! Service Advisor Keith Monnette always makes sure that everything goes smooth, and makes sure that my vehicles maintenance is up to date and safe for More

by Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
Report | Print
Jan 15, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2026

Moses was awesome, he fought hard against my warrenty company to give me the best deal More

by chris gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Jan 14, 2026 -

Group 1 Ford of Rockwall responded

Hi Chris, thanks for your praise and kind comments about Moses. Thank you so much again for your feedback! We hope you have a great day!

January 12, 2026

Great communication & quick service would definitely recommend to anyone who needs service on their vehicle More

by Jcdoisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Jan 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, we really appreciate your positive review! Thanks for the recommendation, and have an amazing day!

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