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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,529 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,529 reviews

March 27, 2025

Dealer ship is ok but the service part is not worth any think you go in get something done and they on do half of what you pay for More

by Bigred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marry
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Apr 01, 2025 -

Rockwall Ford responded

Thank you for reaching out regarding your service. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Jeff Hicks General Manager jhicks@rockwallford.com

March 26, 2025

Very friendly staff. My representative stayed in touch with me through the whole process. Turn around process was about a week. Faster than most places I contacted. More

by darrius.cuffie89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
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Mar 28, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

The staff was very informative and nice. They were transparent up front about all cost More

by Kduhe18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emoloyee
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Mar 28, 2025 -

Rockwall Ford responded

Hi, we really appreciate your feedback! We hope to see you soon!

March 24, 2025

Misty provided excellent support and service. Very fair and responsive….closed the trade-in and the new Explorer in about 2 hours. I would purchase another vehicle in a heartbeat from Rockwell More

by D Blackburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty
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Mar 27, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Misty here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

pleasant and I do not write comments on anything. This part of the is very annoying More

by jperry115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris ? I have lost his card
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Mar 27, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Thank you again, and have a fantastic day!

March 23, 2025

Tina was great! Today’s process took some time but she made sure everything was handled appropriately! More

by sgasaway_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, TK
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Mar 24, 2025 -

Rockwall Ford responded

Hi, we're glad you had such a wonderful experience with us! Thank you again for the great review!

March 22, 2025

Merrie does well for us in the service department. They get cars in and out quick. More

by shoest08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrie
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Mar 24, 2025 -

Rockwall Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 22, 2025

Another Great experience at Rockwall Ford. Service Department is top notch h and Tina is super helpful. More

by Bevo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Mar 24, 2025 -

Rockwall Ford responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Best service. Timely and very professional. I had a great experience, Kris did a great job! . More

by Robison19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
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Mar 24, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2025

My salesmen was Matt. I purchased a preowned jeep I have been on the hunt for. Everything went pretty quick. Had one small issue after purchasing the vehicle and Matt went More

by Cameroncash1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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