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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,927 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,927 reviews

February 05, 2026

Great culture and good customer experience. Only concern was how long we had to wait. I’d do business with them again. More

by Larry.burgess1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman and finance manager
Report | Print
February 04, 2026

Group 1 always has great customer service with speedy turnaround times in all situations! 10/10 Recommend! More

by Joeygonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameka Jones
Report | Print
February 02, 2026

Great customer service was a plus. Keep me updated on service thing to know of upcoming appointments. More

by jtturnerusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
February 01, 2026

Juan and his team got me in and out and set up for my oil change fantastic Service great people highly recommend them More

by Dawn.ryanmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan and team
Report | Print
Feb 01, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

They were great. We most a lot over the phone. The had everything ready for when we could to the dealership. Love my new Bronco. More

by john.steph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
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Feb 01, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2026

The service department was very efficient. All personel were friendly and helpful. They were done with servicing my car in a timely manner. More

by Jackie F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 01, 2026 -

Group 1 Ford of Rockwall responded

Hi Jackie, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Ford of Rockwall

January 25, 2026

This is one of the best Ford dealerships in the area. They always take care of me and my family. More

by thallman1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar (Ozzi)
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Jan 26, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 23, 2026

The technician was on time, polite and did a good job. I would recommend the service to others. More

by Scott.weatherby74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile technician
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 23, 2026

For the best experience in buy a new vehicle come see these folks here in Rockwall Ford. More

by Mattice74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ-Sales Grady--Finance
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Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Kris always keeps us informed and updated on our decide. He is very good at communication. More

by bskelley824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kris here at Group 1 Ford of Rockwall! Feel free to reach out to us if you need anything. Have a wonderful day.

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