Group 1 Ford of Rockwall

Did not take advantage of me being a woman. They were very nice and respectful. They really did try to help me with price of my repairs. I had some recalls that I had no idea about and they mad They were very nice and respectful. They really did try to help me with price of my repairs. I had some recalls that I had no idea about and they made sure to let me know and order all parts. We will see if they actually call me when the parts come in. I had the pleasure of working with Ozzy! He was the I my one to greet me when I walked in the door which really said a lot. More

Great customer service! Micheal answered my questions beyond what I was actually there for. This is the third vehicle my family has bought from Group 1 Ford of Rockwall and Micheal answered my questions beyond what I was actually there for. This is the third vehicle my family has bought from Group 1 Ford of Rockwall and we will definitely be back! More

Outstanding experience. I had been looking for a low mileage used GMC Yukon Denali with all the extras. And I tried to purchase two before I found Group 1 Ford of Rockwall. I had been looking for a low mileage used GMC Yukon Denali with all the extras. And I tried to purchase two before I found Group 1 Ford of Rockwall. The vehicle was super clean, I mean not a scratch and right at 16K miles for a 2024. My sales representative Jeff H. Was awesome, he went above and beyond helping be with my Onstar account and making sure all remaining Supercruise and premium OnStar were available before I left the lot. I live 26 miles from the dealership, the following Day Jeff delivered my old car to my house. I would highly recommend Group 1 Ford and if you are looking for a preowned ask for Jeff. More

As usual Keith knocked it outbid the park! Working for dealerships myself for over 25 years I have a certain level of service I'm accustomed to . Well I get it at Rickwall Ford. Reasonably pri Working for dealerships myself for over 25 years I have a certain level of service I'm accustomed to . Well I get it at Rickwall Ford. Reasonably priced , courtesy, and very honest. I feel comfortable just throwing them my keys to get done what's needed. I'm completely satisfied More

Took my vehicle in right away and took the time to give me detailed information about my vehicle. me detailed information about my vehicle. More

Very pleased with the service work performed. A few tasks were added/needed after the work on the car started. A few tasks were added/needed after the work on the car started. More

Merri was spectacular. So friendly, accurate and easy to communicate with. I will keep her name and information for future visits! So friendly, accurate and easy to communicate with. I will keep her name and information for future visits! More

Javier was impressive and great to deal with. This was my first interaction with him and hoping he will be available in the future. This was my first interaction with him and hoping he will be available in the future. More