Rockwall Ford | Page 138

Service focused to personal care of customers vehicle needs. Rockwall Ford provided personalized care from start to finish of taking care of truck repair. Their communication was superb through text and cell cal Rockwall Ford provided personalized care from start to finish of taking care of truck repair. Their communication was superb through text and cell calls with updates. A great experience! More

Very Satisfied My sales rep was JJ and he was engaging, polite, prompt, and not pushy at all. The sales experience was exactly what I wanted. Sales Manager Mitch w My sales rep was JJ and he was engaging, polite, prompt, and not pushy at all. The sales experience was exactly what I wanted. Sales Manager Mitch was also very helpful and eager to work with us. The only reason I give this 4 instead of 5 stars is that on the day we were there, there were only 2 finance folks, so we were there for 4 hours. Even with the extremely long wait, I would still recommend JJ and Rockwall Ford. More

I have met a lot of car dealers At the age of 75 I have met a lot of car dealers; including many exotic brands both foreign and domestic so when I say this is "The Best Experience" I At the age of 75 I have met a lot of car dealers; including many exotic brands both foreign and domestic so when I say this is "The Best Experience" I have every had when purchasing a new care I hope you understand how sincere I am with my praise of Rockwall Ford. Warm Customer Care More

Service Made appointment to bring vehicle for service. Easy to get appointment time..Service requested for normal service of oil, filter & tire rotation. Work Made appointment to bring vehicle for service. Easy to get appointment time..Service requested for normal service of oil, filter & tire rotation. Worked was completed in a timely period. More

Consistent good service! 60,000 service was done on my Ford ST I come back here because I like the service I think prices are fair and reasonable 60,000 service was done on my Ford ST I come back here because I like the service I think prices are fair and reasonable More

80K mile service I love this service department. I always get treated very well here. I appreciate how with the oils changes I’m given the warning of upcoming services I love this service department. I always get treated very well here. I appreciate how with the oils changes I’m given the warning of upcoming services that will be needed. In the case of this visit, I had already been warned two oil changes before that new tires would soon be needed. It was nice because I was able to save up for them and it wasn’t a surprise this visit. More

Service With Professionalism My recent visit to Rockwall Fords Service Departmen was exceptional. All of the employees I came in contact with were friendly and very professional.. My recent visit to Rockwall Fords Service Departmen was exceptional. All of the employees I came in contact with were friendly and very professional..Drew, my service representative, understood what I needed and did an excellent job of explaining the process. I was given a ride home and notified when my F150 was ready. Drew, my service representative, is very professional an knows how to do his job.. I will recommend Rockwall Ford to my family and friends More

good experience Helpful and informative. Nice service waiting area. Friendly people that keep you informed of progress of vehicle while being worked on. Rockwall F Helpful and informative. Nice service waiting area. Friendly people that keep you informed of progress of vehicle while being worked on. Rockwall Ford is amazing. More

Truthful I went in to Rockwall ford for service and from the moment I pulled up Ron Greene (service advisor) greeted me and asked how they could serve me. I w I went in to Rockwall ford for service and from the moment I pulled up Ron Greene (service advisor) greeted me and asked how they could serve me. I was worried because I felt my truck need a lot of maintenance but after inspecting my truck he told me that was not the case and fixed what needed to be fixed for my truck and did not try to up sell me. All in all I will Continue taking my truck to Rockwall ford. -Ricard Zuniga More

great They did everything ! asked and more. Very pleased, how much more can I say they did a great job. I could not be more pleased. They did everything ! asked and more. Very pleased, how much more can I say they did a great job. I could not be more pleased. More