Rockwall Ford

80K mile service I love this service department. I always get treated very well here. I appreciate how with the oils changes I’m given the warning of upcoming services I love this service department. I always get treated very well here. I appreciate how with the oils changes I’m given the warning of upcoming services that will be needed. In the case of this visit, I had already been warned two oil changes before that new tires would soon be needed. It was nice because I was able to save up for them and it wasn’t a surprise this visit. More

Service With Professionalism My recent visit to Rockwall Fords Service Departmen was exceptional. All of the employees I came in contact with were friendly and very professional.. My recent visit to Rockwall Fords Service Departmen was exceptional. All of the employees I came in contact with were friendly and very professional..Drew, my service representative, understood what I needed and did an excellent job of explaining the process. I was given a ride home and notified when my F150 was ready. Drew, my service representative, is very professional an knows how to do his job.. I will recommend Rockwall Ford to my family and friends More

good experience Helpful and informative. Nice service waiting area. Friendly people that keep you informed of progress of vehicle while being worked on. Rockwall F Helpful and informative. Nice service waiting area. Friendly people that keep you informed of progress of vehicle while being worked on. Rockwall Ford is amazing. More

Truthful I went in to Rockwall ford for service and from the moment I pulled up Ron Greene (service advisor) greeted me and asked how they could serve me. I w I went in to Rockwall ford for service and from the moment I pulled up Ron Greene (service advisor) greeted me and asked how they could serve me. I was worried because I felt my truck need a lot of maintenance but after inspecting my truck he told me that was not the case and fixed what needed to be fixed for my truck and did not try to up sell me. All in all I will Continue taking my truck to Rockwall ford. -Ricard Zuniga More

great They did everything ! asked and more. Very pleased, how much more can I say they did a great job. I could not be more pleased. They did everything ! asked and more. Very pleased, how much more can I say they did a great job. I could not be more pleased. More

Service Work on our F350 We had an amazing experience at Rockwall Ford. Polite, quick, and knowledgeable service. Heather kept us to date on the progress of the work. We woul We had an amazing experience at Rockwall Ford. Polite, quick, and knowledgeable service. Heather kept us to date on the progress of the work. We would go back to Rockwall Ford and ask for Heather for any service work we need on our truck. More

New Escape Had a great shopping experience for a new escape,had a great selection, and the buying experience was great, everything went better than expected.This Had a great shopping experience for a new escape,had a great selection, and the buying experience was great, everything went better than expected.This is our 5th purchase from Rockwall Ford, we are completely satisfied with the experience and service they offer!! More

Worst Service Ever Never ever use this place to fix your even for free. Absolutely the worst services, worst customer service and worst customer rep. (Jackie). They wi Never ever use this place to fix your even for free. Absolutely the worst services, worst customer service and worst customer rep. (Jackie). They will milk you dry and they do not have a soul, run away. Pass on to all of your friends More

Customer Service I am very pleased with the way Rockwall Ford Service takes care of my car. I am on a scheduled maintenance program, of which they always send reminde I am very pleased with the way Rockwall Ford Service takes care of my car. I am on a scheduled maintenance program, of which they always send reminders and follow-ups. They check out and repair everything that needs to be; they won't and don't repair and charge without your expressed request first. All personnel were very professional. More

The Worst Dealership- go elsewhere Good at achieving what you want, by using unusual and dishonest methods . Save yourself some money and grief. Shop elsewhere. Compare everything ot Good at achieving what you want, by using unusual and dishonest methods . Save yourself some money and grief. Shop elsewhere. Compare everything otherwise they will slip in lots of added charges. More