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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,162 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,162 reviews

October 15, 2026

I love my Group 1. Any time I have a problem with my SUV they are quick to help me resolve it. My go to guy is Juan. He is very knowledgeable, friendly, and trustworthy More

by Burkett0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
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October 15, 2026

Kind workers and took considerable care and effort in handling my situation. Kept in contact throughout the process. More

by camlovette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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October 14, 2026

Service center and rep were well run and very attentive. Kept me well informed about my repairs More

by jlthies3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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October 14, 2026

Everyone is so attentive to the needs of incoming clients. They also always try to work around each and everyones schedule. They give proper options for the service you need. More

by melkun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian and initially Mike
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October 13, 2026

Jameka assisted in scheduling our Mobile Service, and she was excellent. Joseph arrived promptly at our requested time and thoroughly completed the task. He was friendly, professional and represents Group More

by Racingguy98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameka and Joseph
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Oct 13, 2026 -

Racingguy98 responded

We are huge fans of Group 1 Rockwall and have always been covered up with excellent service.

Oct 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2026

Javier at Rockwall Ford Service Department provided great service during my oil change and tire rotation. He was friendly, professional, and helpful throughout the process. I appreciate his assistance. More

by Frank.elitedallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Print
Oct 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2026

Best in town for price and customer service. Feel at home. Been going there for years. More

by William Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Print
Oct 14, 2026 -

Group 1 Ford of Rockwall responded

Hi William, thank you so much for your positive comments about Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2026

I buy all my trucks from the dealership where I trust the service department. Group 1 rockwall or rockwall ford, has always exceeded my expectations. Keith Monnette is a superb advisor. Cannot relate Group 1 More

by Gbonacquisti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
Print
Oct 12, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2026

Excellent, timely, knowledgeable service by salesperson Danny Carder! Would definitely recommend to friends and family! More

by Kara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Carder
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Oct 12, 2026 -

Group 1 Ford of Rockwall responded

Hello Kara, we're happy you found Danny Carder to be so supportive during your experience here at Group 1 Ford of Rockwall. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2026

Great people and great service as soon as you drive into the service building you are greeted with good vives, good attitude every time. Gracias More

by navajuanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Print
Oct 12, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are so happy to read such a great review about Group 1 Ford of Rockwall! Please let us know if there is anything else we can do for you; we are more than happy to help!

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