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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,956 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,956 reviews

March 03, 2026

I contacted Greenville ford service for a transmission fluid change/flush and was quoted a price for the service. I then contacted Rockwall ford service and for the exact same service (verified by associ More

by hookm32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael leach
Report | Print
March 01, 2026

Rockwall Ford always handles my service requests promptly, and makes sure my concerns are covered. They have a deliver service where my vehicle gets delivered to my driveway after service is complet More

by Sneezalot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
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February 26, 2026

JJ absolutely made this purchase a great experience. I’ve bought a lot of cars in my life and there are not many people selling cars anymore like JJ. Five stars probably isn’t enough! More

by johnsafrans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ
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Mar 01, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

I was greeted with a smile at my vehicle and Maddy kept me well informed as I had my tires rotated with an alignment. The delivery service was very convenient. More

by johngillespie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
Report | Print
Mar 01, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

Everyone courteous and you’re kept informed of your vehicle’s progress and estimated time of service completion. Waiting area is comfortable. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Michael and Mitchell
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Mar 01, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2026

They are amazing especially Javier he was so nice to me and helpful thank you. More

by Ginapoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Feb 27, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff Javier to be so supportive during your experience here at Group 1 Ford of Rockwall. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2026

Easy to reach and they were waiting for me. Picked the truck up the same day I dropped it off. More

by Bhalefamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hudds
Report | Print
Feb 27, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2026

Service Manager was very professional. He took care of the issues i had in a very efficient and effective way. I would recommend him to anyone. More

by Eltonjones05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wadd
Report | Print
Feb 27, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2026

Juan in service was awesome very professional and helpful throughout the whole process. First tmr. Will be back More

by russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Feb 26, 2026 -

Group 1 Ford of Rockwall responded

Hi Russell, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2026

The Service personnel were very professional. They addressed all of the issues that I had. I would recommend them for service to anyone. More

by Eltonjones05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Feb 26, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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