Group 1 Ford of Rockwall

When my car needs service Rockwall Ford is the only dealer I consider. They have the most helpful staff. Always considerate and friendly. They complete the work when promised at very competitive prices dealer I consider. They have the most helpful staff. Always considerate and friendly. They complete the work when promised at very competitive prices. More

I brought my F-150 to the service department for transmission issues and had an outstanding experience from start to finish. I was greeted upon arrival by Merri, who immediately addressed my concern transmission issues and had an outstanding experience from start to finish. I was greeted upon arrival by Merri, who immediately addressed my concerns and took the time to answer all of my questions. She maintained consistent communication throughout the entire repair process, keeping me informed every step of the way. The repairs were completed in a remarkably short timeframe, which I truly appreciated. Overall, this was honestly the best service experience I’ve ever had at any Ford dealership. More

I had a recall on my vehicle! I called Group 1 Ford and the setup appointment in 1 business day! Took my car in and the recall repair was taken care of the same day! Merri, my ser I called Group 1 Ford and the setup appointment in 1 business day! Took my car in and the recall repair was taken care of the same day! Merri, my service provider was outstanding In handling my service needs! More

Best dealership experience I have ever had. My sales representative, Cody, couldn’t have been better. The process was quick and fair. My sales representative, Cody, couldn’t have been better. The process was quick and fair. More

I had a great experience with the Service department thanks to Michael. He was friendly and extremely helpful. thanks to Michael. He was friendly and extremely helpful. More

I had a great experience with Mary Jordan. She is always very kind, welcoming, and attentive. Her smile and professionalism make everything easy, and she handles things quickly and efficiently She is always very kind, welcoming, and attentive. Her smile and professionalism make everything easy, and she handles things quickly and efficiently. I truly appreciate her help every time—she definitely deserves five stars! More

Carlos was great! Very helpful with the entire process and made it a great experience. Very helpful with the entire process and made it a great experience. More

Check in and out went smoothly. Service was performed in a timely manner. I was immediately notified when my vehicle was ready. Service was performed in a timely manner. I was immediately notified when my vehicle was ready. More

Awesome job, my car was ready sooner than I expected and the sales rep was very friendly the sales rep was very friendly More

Great service and easy appointment set up. Nice facilities and friendly staff. I wish they would still vacuum the car afterwards. Nice facilities and friendly staff. I wish they would still vacuum the car afterwards. More