Group 1 Ford of Rockwall

Larry was great to work with. Listened and then showed us appropriate products accordingly. Highly recommend Larry. Listened and then showed us appropriate products accordingly. Highly recommend Larry. More

Rockwall Ford is a great dealership. The staff are knowledgeable and helpful. My advisor was able to get me a rental since my repair took longer than expected. The staff are knowledgeable and helpful. My advisor was able to get me a rental since my repair took longer than expected. More

We have always used this dealership and will continue to use the service department for sure. Very good mobile service. use the service department for sure. Very good mobile service. More

Dealership is convenient location. Service department is fast and courteous. Their repair or routine maintenance is competitively priced Service department is fast and courteous. Their repair or routine maintenance is competitively priced More

It was a terrible experience. They tried to pull the classic "Bait and Switch" move on me. The car was listed at 18,400, and the salesman told me the interest rate would be 5.7%. They tried to pull the classic "Bait and Switch" move on me. The car was listed at 18,400, and the salesman told me the interest rate would be 5.7%. When I start talking to the finance guy to close the deal, the price of the car is now magically $19, 900+, and the interest rate is now 5.9%. Even though I felt like they were being shady as xxxx, I decided to buy the car anyway. With my own financing. I get the keys to the car, start driving slowly from the back of the parking lot, and the rear brakes are sounding like grinding metal. I furiously park the car in the front, and have my wife tell them the situation. They say they will take it to service in the morning. The next morning the salesman calls me and tells me it has a bad brake calipers which is a common situation with the CX-5, and that I CAN BUY A PART TO FIX IT! No sir cancel this deal. More

Merri provided 5-star service during my repair! She was detailed and responsive to questions! She was detailed and responsive to questions! More

I’m very pleased with the service I received. Chris was amazing taking care of my needs and future arrangements taking care of my truck. Everyone was very friendly and welcoming. I plan on using Chris was amazing taking care of my needs and future arrangements taking care of my truck. Everyone was very friendly and welcoming. I plan on using them more. More

merri was a great person to work with and gave good advice on what service should be done. advice on what service should be done. More

Tina (service advisor) and Big Mike ( diesel mechanic) were very informative and patient with me. They gave me a clear understanding on the situation. were very informative and patient with me. They gave me a clear understanding on the situation. More

Tina was very helpful and as always Jimmy Alexander stepped up as always. I won’t buy from anyone but him and will be a repeat customer to wherever he’s at. stepped up as always. I won’t buy from anyone but him and will be a repeat customer to wherever he’s at. More