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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,974 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,975 reviews

March 19, 2026

Very quick and follows up in a timely manner. TK always answered when I called and the car is running great. More

by Nate_0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tk
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March 18, 2026

Like the combinations of drinks and snacks for you in the waiting area. Was very fast, didn't have to wait long More

by Lionel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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March 18, 2026

They have been helpful in providing me with my routine maintenance service and answering my questions every month. More

by al.jimenez.tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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March 18, 2026

The service department is great! Every time I go get my car serviced they take care of every need! More

by Maricela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
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March 17, 2026

Great service! Professional and fast compared to my old dealership. We recently moved to the area. Glad to know we have a reliable service center close by More

by brendan.a.keane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Neese
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Mar 19, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2026

Juan his good worker he do his job excellent his has good experience and friendly More

by Chammache
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 16, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to Juan here at Group 1 Ford of Rockwall! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2026

They did a great job. Great people to work with. Advisor was friendly, courteous and very helpfull. My only problem is why am I being charged $44 dollars for them to writ More

by harry-spells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Walters
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Mar 19, 2026 -

Group 1 Ford of Rockwall responded

Thank you for your positive review! We are happy to hear that our team provided excellent service. Regarding the fee, it covers the time and expertise necessary to properly document and assess your repair needs. We appreciate your understanding and continued support.

March 14, 2026

Dgghhyyttghhhygb veg cuff cvttvcv cynics cynics bunch buy x sect. I k l. Tx de.( hub u More

by Sxhixho69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 19, 2026 -

Group 1 Ford of Rockwall responded

Thank you for your review!

March 13, 2026

The reception, service, and delivery was professional and fast. It enclosed a MPI video walk around prior to completion as well. More

by Kdittmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
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Mar 16, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 12, 2026

Tom met me as I pulled up and got my advisor Mike who was very helpful in getting my request for a tune up, drive belt and alignment in addition to the two recalls for my 2018 Explorer: More

by cttrackers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Mike
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Mar 14, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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