Group 1 Ford of Rockwall

I buy all my trucks from the dealership where I trust the service department. Group 1 rockwall or rockwall ford, has always exceeded my expectations. Keith Monnette is a superb advisor. Cannot relate Group 1 service department. Group 1 rockwall or rockwall ford, has always exceeded my expectations. Keith Monnette is a superb advisor. Cannot relate Group 1 Rockwall enough!!! More

Excellent, timely, knowledgeable service by salesperson Danny Carder! Would definitely recommend to friends and family! Danny Carder! Would definitely recommend to friends and family! More

Great people and great service as soon as you drive into the service building you are greeted with good vives, good attitude every time. Gracias the service building you are greeted with good vives, good attitude every time. Gracias More

I have never purchased a vehicle from this dealership, but i have had plenty worked on. I've never really had a bad experience with the folks that work in the service dept.i have never felt like I was bei but i have had plenty worked on. I've never really had a bad experience with the folks that work in the service dept.i have never felt like I was being hard pressed to purchase any service. I have always been made aware of my options and then the decision is mine.more than once, I have found their pricing competitive with other facilities. More

They always get your car in quickly. Friendly staff. Nice waiting area with free coffee and snacks available for purchase. Bathrooms are clean and stocked. Car rental on site with Enterp Friendly staff. Nice waiting area with free coffee and snacks available for purchase. Bathrooms are clean and stocked. Car rental on site with Enterprise. More

Service was great. Juan Avalos took care of me. He’s great to work with. Very professional, polite and knowledgeable. I came in for oil change and a recall service. Was Juan Avalos took care of me. He’s great to work with. Very professional, polite and knowledgeable. I came in for oil change and a recall service. Was out and done in a little over an hour. More

Rockwall ford did a home visit for recalls and did a very good job. Showed up on-time and was able to get everything addressed without having to leave my vehicle at the dealership for a week. good job. Showed up on-time and was able to get everything addressed without having to leave my vehicle at the dealership for a week. More

I just recently bought an F150 lariat and the sales staff was excellent and enjoyable to deal with. However, my first experience with this Service Department is not very good. I ordered a soft cover to be in was excellent and enjoyable to deal with. However, my first experience with this Service Department is not very good. I ordered a soft cover to be installed on my new 2026 truck, supposedly they gave me an appointment and had the parts on order, but when I went back one week later, they had never ordered the part, so I had to go back with an appointment for a week after that. When I called in to verify that my part of Ben ordered it took them quite a while to figure out whether it was on order or not. It turns out it was, but it took almost 3 1/2 hours for them to install this cover on my truck. While I recommend the sales staff, I’m not very positive for the Service Department. More