Group 1 Ford of Rockwall

Great service center. Purchased my truck at this dealership and service my truck here too. They provided cost effective options for repair Purchased my truck at this dealership and service my truck here too. They provided cost effective options for repair More

Meri was great. She communicated the status on my car and even smiled at me when I just dropped by because I was in the area. I seen some of the other adviser intera She communicated the status on my car and even smiled at me when I just dropped by because I was in the area. I seen some of the other adviser interacting with customer that were not happy. Meri has a great attitude and personality. I will highly recommend her to people I send to Rockwall Ford. More

Great experience every time! Merri helped with everything I asked and made sure I understood everything Merri helped with everything I asked and made sure I understood everything More

Excellent dealership . They won me over through their parts department, helped me with a recommendation for exterior repairs, and today they lived up to just what I suspect They won me over through their parts department, helped me with a recommendation for exterior repairs, and today they lived up to just what I suspected - exemplary service! More

Another excellent service experience at Rockwall Ford! Thanks for finding and fixing a problem before it became a problem! I can always count on thorough checking of my F150! Thanks for finding and fixing a problem before it became a problem! I can always count on thorough checking of my F150! More

Ozzy is a great service rep that is timely and is always friendly and responsive friendly and responsive More

I’ve been taking my vehicles to Rockwall Ford for servicing for several years (and have purchased two as well…thanks JJ), and I honestly can’t say enough good things. They always do excellent work, s servicing for several years (and have purchased two as well…thanks JJ), and I honestly can’t say enough good things. They always do excellent work, stand behind what they do, and—most importantly—the pricing is fair and transparent. No surprise fees, no unnecessary upsells, just honest diagnostics and repairs done right the first time. A huge shout-out to my service advisor Juan—he is absolutely outstanding. Knowledgeable, patient, and he genuinely cares about getting you back on the road safely and quickly. He explains everything clearly, follows up personally, and makes the whole process stress-free. And another great thing is their courtesy vehicle drop-off and delivery service. When you have a busy schedule, having them pick up your car, service it, and bring it back ready to go is a game-changer. It’s little things like that which turn a good dealership into a great one. If you own a Ford needing servicing (see Juan), or are in need of purchase (see JJ), and want dealership-quality service without the typical headaches or inflated prices, Rockwall Ford is the place. I highly recommend them! More

Keith was my service advisor, he clearly explained what the technician was reporting and advised me on how to proceed, I will be back to have the outstanding issues addressed. the technician was reporting and advised me on how to proceed, I will be back to have the outstanding issues addressed. More