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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,091 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,091 reviews

July 10, 2026

Very friendly and worked to make an unfortunate situation a good one. We have bought 3 cars now all from the same salesman. More

by Rhonda E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris
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July 10, 2026

Excellent service and very helpful. They are the gold standard of Ford dealerships . Very well recommended More

by raylobaina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro, Juan
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July 10, 2026

Very satisfied with service. Michael, service advisor, excellent representation for Rockwall Ford and how to treat a customer. He specifically took time to listen attentively and More

by mikeburgdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, service technician
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July 09, 2026

Group 1 gets the job done efficiently and timely. The communication is great as well. More

by Delia S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK
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Jul 10, 2026 -

Group 1 Ford of Rockwall responded

Hi Delia, we are so happy to read such a great review about Group 1 Ford of Rockwall! Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2026

Service member was very helpful and kept me updated on status of my car..satisfied More

by ameliam58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Jul 10, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 09, 2026

They come to my house and service my vehicle. That is the best service you could get. The guys are always very polite and professional. Thanks Group 1. More

by kyletrammell62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameka(advisor) and Joseph(technician)
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Jul 10, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2026

We absolutely love Group 1 Ford of Rockwall. Their service department is top tier. We always purchase vehicles from this dealership. More

by karadowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Jul 10, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2026

Good job. All work was done on time. I was very pleased with the service. More

by jrdcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 10, 2026 -

Group 1 Ford of Rockwall responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2026

I had an appointment and they texted me same day to schedule service at my home. Was awesome! More

by Carleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Jul 10, 2026 -

Group 1 Ford of Rockwall responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2026

The service center is amazing! !! Merri is beyond phenomenal!!! The experience was the best I have ever had to deal with. I literally booked my next service appointment. First time More

by sharonetkinswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Jul 08, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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