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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,819 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,819 reviews

November 01, 2025

Great customer service! Kris is an awesome advisor! I highly reccomend the Rockwall Ford location! More

by kwvincent2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris(Service Advisor)
Report | Print
November 01, 2025

Mike from Rockwall Ford helped me get my servicing done with ease and efficiency. I will definitely continue to bring my vehicles here. More

by jbawcum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jaramillo
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November 01, 2025

Great customer service even drove up to Oklahoma to drive a trade down. Which was a great way of showing customer service and getting a deal done More

by jolley1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allejandro, Brandon, the finance guy I forgot his name
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November 01, 2025

Kris was a pleasure to work with. He made himself available and responded to all my questions very timely. More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Nov 02, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day

November 01, 2025

Premier Customer Service ! ! Service writer Kris Wade is about as good as you can get in the industry. More

by kevin.hagerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Nov 02, 2025 -

Group 1 Ford of Rockwall responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Kris here at Group 1 Ford of Rockwall! We hope you have a great day!

October 31, 2025

Juan was very professional and accommodating. Every one associated with my car’s repair was welcoming and friendly. Great experience. More

by Judy.2.dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Nov 02, 2025 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at Group 1 Ford of Rockwall! We can't wait to see you again, have a great day.

October 31, 2025

Everyone is polite and will go out of their way to talk you to see if you need anything. More

by Buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
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October 30, 2025

Great dealership, very through and helpful, shoutout to Clay great service advisor, great work for a fair price. More

by Kevtex82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
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Oct 30, 2025 -

Group 1 Ford of Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to Clay here at Group 1 Ford of Rockwall! We do hope we can be of assistance in the future. Take care!

October 29, 2025

Wonderful experience at Rockwall Ford. Was recently in purchasing a 2025 Bronco and could not recommend this dealership enough. Sales Rep Alejandro and Finance Manager Jimmy are great at w More

by derricksmackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro, Jimmy
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Oct 30, 2025 -

Group 1 Ford of Rockwall responded

Hello, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 24, 2025

Larry was great to work with. Listened and then showed us appropriate products accordingly. Highly recommend Larry. More

by Laurie_Bostic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atherton, Mendoza
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Oct 27, 2025 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. Thanks for the recommendation, and have an amazing day!

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