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Group 1 Ford of Rockwall

Rockwall, TX

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Reviews
Vehicles
4.8
2,055 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,055 reviews

June 04, 2026

I bought my used 2024 Escape xx-Line December 2025. The salesman was J.J. Bango and I highly recommend him. He was a pleasure to deal with. My visit today was for oil & filter change with Javier as my More

by Torque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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June 04, 2026

More than happy with Rockwall Ford’s mobile service! Not only took care of my recall by coming to my house, a side effect of the software update was the “no key detected“ problem was fixed after the up More

by grollow
Recommend Dealer
Yes
Employees Worked With
Brendan
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June 03, 2026

The entire team here is top notch. Go see Ivan. He’s the man and a true professional. More

by cmaxh12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Jim
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Jun 04, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

Very fast and efficient service. Kris wade was very helpful. I will definitely be back to this dealership. More

by Kmcint08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
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Jun 04, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

Seems like they got some new staff members. The service is absolutely fantastic now! I will be returning! More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jun 04, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2026

Fast, efficient and friendly service. Jonathan was upfront on costs and timeframe. The service department kept the vehicle clean. Well Done. More

by bshipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hubbs
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Jun 03, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. We strive to provide fast, efficient, and friendly service to all of our customers. It means a lot to know that our efforts are appreciated. Thank you for choosing our business, and we look forward to serving you again!

May 31, 2026

Great service and follow up! ! I usually get my oil and simple service done elsewhere, but I will start bringing my truck therefore, all services due to the customer service I rec More

by chris ludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, and Jon
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Jun 02, 2026 -

Group 1 Ford of Rockwall responded

Hello Chris, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2026

I like the way customers are treated as though they really mattered. I did have a bad experience there about three weeks ago, but y'all made up for it Friday. More

by cheyennesdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
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Jun 02, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 31, 2026

I had a very easy experience at Rockwall ford Danny was an awesome salesman and took very good care of me and made sure my trade and deal was what I needed! More

by Fuddhep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, rob
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Jun 02, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff Danny to be so supportive during your experience here at Group 1 Ford of Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2026

Everything was great. They told me the service would take 1.5 to 2 hours to finish. They were correct!! The car is great!! More

by ema173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names??
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Jun 02, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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