Group 1 Ford of Rockwall

Service on my Ford F150 was quick and professional. Inspection was thorough and I was kept apprised throughout the process. Inspection was thorough and I was kept apprised throughout the process. More

Simple, straightforward car-buying process. Came in mid-morning and drove off in my new-to-me truck before lunch time. No surprises. Came in mid-morning and drove off in my new-to-me truck before lunch time. No surprises. More

Great coupons in the mail ! Work done right and on time ! Good communication through out the work being performed . Work done right and on time ! Good communication through out the work being performed . More

Great service Juan did a good job, great prices i definitely going back soon thank you! definitely going back soon thank you! More

This dealership helped my wife build her dream Mustang. Danny Carder helped every step of the way and kept us informed. Danny Carder helped every step of the way and kept us informed. More

No issues with dealership perse, however, the staff member, Kris Wade, was condescending and rude. He completely had a toddler fit bc I neglected to tell him in advance I had a coupon. I was not aware member, Kris Wade, was condescending and rude. He completely had a toddler fit bc I neglected to tell him in advance I had a coupon. I was not aware of the policy to present at checkin instead of checkout. However, I did check the box online when scheduling that I had a coupon, so he should have been aware. I am not sure if he was having a bad day, but he def needs some customer service training. I hope his day improved. More

Had a great experience with my first time with rockwall ford service dept. 10/10 would recommend. Madison was awesome and had great communication throughout the process ford service dept. 10/10 would recommend. Madison was awesome and had great communication throughout the process More

Service was great! It was so nice that they had shuttle service! Also, they brought my truck back to my house which was really nice. All in all, a great experience! It was so nice that they had shuttle service! Also, they brought my truck back to my house which was really nice. All in all, a great experience! More

Sales staff was awesom, prompt in all phases of the sale. Very low pressure from JJ and we could tell he wanted to make sure we were happy and not just buying. I’ve bought many cars over the years from numer Very low pressure from JJ and we could tell he wanted to make sure we were happy and not just buying. I’ve bought many cars over the years from numerous places and this is definitely one of the top. They are definitely on the short call lost for my wife’s next vehicle. More