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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,971 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,971 reviews

March 17, 2026

Great service! Professional and fast compared to my old dealership. We recently moved to the area. Glad to know we have a reliable service center close by More

by brendan.a.keane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Neese
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March 15, 2026

Juan his good worker he do his job excellent his has good experience and friendly More

by Chammache
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Mar 16, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to Juan here at Group 1 Ford of Rockwall! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2026

They did a great job. Great people to work with. Advisor was friendly, courteous and very helpfull. My only problem is why am I being charged $44 dollars for them to writ More

by harry-spells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Walters
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March 14, 2026

Dgghhyyttghhhygb veg cuff cvttvcv cynics cynics bunch buy x sect. I k l. Tx de.( hub u More

by Sxhixho69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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March 13, 2026

The reception, service, and delivery was professional and fast. It enclosed a MPI video walk around prior to completion as well. More

by Kdittmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
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Mar 16, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 12, 2026

Tom met me as I pulled up and got my advisor Mike who was very helpful in getting my request for a tune up, drive belt and alignment in addition to the two recalls for my 2018 Explorer: More

by cttrackers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Mike
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Mar 14, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2026

Came in for a recall service. Micheal in the service center went above and beyond keeping me informed on what was being repaired. Best experience I’ve ever had at a dealership for More

by Ryan.furtado414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Leach
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Mar 12, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2026

Was very helpful and quick with service. Explained what I was needing and was honest about possible outcomes More

by Trisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
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Mar 12, 2026 -

Group 1 Ford of Rockwall responded

Hi Trisha, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 09, 2026

Maddie was fantastic with getting my truck up & running again. Wouldn’t take my truck anywhere else More

by austincarnss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
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Mar 12, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found Maddie to be so supportive during your experience here at Group 1 Ford of Rockwall. If you're ever in need of more help, please let us know!

March 07, 2026

It was very nice to have my issues resolved so quickly by the dealer. They kept me informed on the repairs and timing. More

by mpulliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Report | Print
Mar 09, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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