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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,995 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,995 reviews

April 08, 2026

This dealership provide the Fastest and Friendliest Service in Town!! Merri was very attentive and took care of of all my cars needs! More

by moramirex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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April 07, 2026

Excelent service, fast easy to scheduled, great team work. Working as a team you get the great results, Thanks everyone. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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April 04, 2026

Can be busy but they hustle and always give a great customer experience! Lexx drove me home today because they were busy and is super personable! More

by Sarahgerkens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexx
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Apr 07, 2026 -

Group 1 Ford of Rockwall responded

Thank you for taking the time to share your experience with us! We are delighted to hear that our team provided top-notch service, even during busy times. We appreciate your support and look forward to serving you again soon.

April 02, 2026

Rockwall Ford service rep, Jonathon Higgs, was very professional and made sure I was take care of. He handled all of my questions with a smile and very courteous. More

by EttaEtta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Huggs
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Apr 06, 2026 -

Group 1 Ford of Rockwall responded

Hi Ettaetta, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2026

Service was prompt and staff is very professional. Service advisor met me promptly on the service drive. Waiting area clean, comfortable seating and many drink options More

by scott.bursby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony Moses
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Apr 04, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2026

I went in for an oil change and everything was very quick, great service, thanks CLYTON WALTERS ! More

by wiltrejo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Walters
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Apr 04, 2026 -

Group 1 Ford of Rockwall responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2026

The service department is great! Group1 continues Rockwall Ford quality, but still like the old name better 😀 More

by kfolsom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri
Report | Print
Mar 30, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2026

When my car needs service Rockwall Ford is the only dealer I consider. They have the most helpful staff. Always considerate and friendly. They complete the work when promised at very competitive prices More

by johntrotter_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK and Juan
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Mar 28, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. Please don't hesitate to reach out to us if there's anything more we can do!

March 26, 2026

I brought my F-150 to the service department for transmission issues and had an outstanding experience from start to finish. I was greeted upon arrival by Merri, who immediately addressed my concern More

by DCord99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Mar 28, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2026

I had a recall on my vehicle! I called Group 1 Ford and the setup appointment in 1 business day! Took my car in and the recall repair was taken care of the same day! Merri, my ser More

by ajportera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Mar 28, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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