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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,010 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,010 reviews

April 21, 2026

Had my F150 serviced here, they did exaclty what I asked for, no upselling, and very cheap. Rockwall Ford is the only service center I will take my truck to for a service and/or maintenance. More

by donsilverwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
April 20, 2026

Ozzie was awesome. Got me in quickly and out the same day. Problem resolved. Thank you More

by jljohnson1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
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April 17, 2026

The advisor Michael L was great in keeping me informed on the status and time on my vehicle. More

by Sj17b14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Leach
Report | Print
Apr 20, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are so happy to read such a great review about Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2026

Always get us in and out quickly for preventative maintenance. They are friendly whenever we're there! More

by kyra.mccaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Apr 17, 2026 -

Group 1 Ford of Rockwall responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 13, 2026

Fast, friendly, and professional. Waiting room clean, with plenty of seating, and fresh brewed coffee always on tap. More

by Jtwalker21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
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Apr 16, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Group 1 Ford of Rockwall

April 13, 2026

2017 kia sportage cash paid nearly 12k at the time salesman told me the car is Flawless zero issue went to do oil change and the technician vehicle has no oil turns out it had an excessive oil consump More

by amadotun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unreliable
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Apr 17, 2026 -

Group 1 Ford of Rockwall responded

Ahmed we do apologize for the inconvenience and understand your concerns. Although we make every attempt to diagnose any potential issues we cannot predict future problems with vehicles especially those with over 100k miles and 6 plus years old. Please let me know if there is something we can do with finding you another car to potentially trade you out. Rob Hill General Sales Manager rchill@group1auto.com

April 12, 2026

Ford gave us good assistance. The wait wasn’t bad at all. Loved the video they sent me about my car. More

by Marisol Tlatenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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Apr 15, 2026 -

Group 1 Ford of Rockwall responded

Hi Marisol, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 11, 2026

Good fifteen words fifteen words fifteen words now I think I will change my ranking. More

by humdee007
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Apr 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 11, 2026

Set appointment. My service advisor Merri handled my needs. In and out quickly and totally satisfied. More

by bobsepanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2026

Customer service friendly,and professional,vehicle inventory great, nice clean facility, definitely would recommend to a friend! More

by billytoler111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses , Joseph, and Jameka
Report | Print
Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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