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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,867 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,867 reviews

December 11, 2025

Very considerate and helpful in explaining the problem so that I could understand it. Would recommend highly for service and helpfulness More

by gloriab4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Dec 11, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 10, 2025

Everyone is very professional and friendly throughout the entire process. Especially Mike in service. I've only dealt with service at this location. More

by deborahlanning2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jaramillo
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Dec 10, 2025 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

December 09, 2025

I love dealing with Shae, and he's there on Sundays! He explains everything and isn't pushy! I love coming in Sundays so I don't have to worry about transportation or missing work! More

by arynnras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shae
Report | Print
Dec 11, 2025 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2025

Exceptional customer service. The advisor kept us in the loop and was more than happy to assist us with a rental. More

by Jackal1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Dec 11, 2025 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2025

Everyone there was so nice & my Bronco was taken care of. I highly recommend Group 1 Ford of Rockwall!! More

by galvestonorangebeaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea & Clayton
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Dec 09, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 08, 2025

Sales was fair to deal in the purchase, and the service department is thorough and they keep up to date on their work. Comfortable waiting area. More

by bgharis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 09, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 05, 2025

Fast service, all 6 points of service were completed in one day. Recommend as primary service More

by dewey.carmack77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 07, 2025 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 04, 2025

Fantastic dealership, mostly on account of Misty who got me the most amazing outstanding deal on a brand new 2025 Ford Bronco Raptor, and she even threw in a performance upgrade complementary. I got it at a More

by Dtealthbus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty Moore
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Dec 04, 2025 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found Misty to be so supportive during your experience here at Group 1 Ford of Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2025

Chris wade is asset to your dealership and the whole process and staff was excellent More

by cdonlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Dec 03, 2025 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2025

Great attitude, friendly, detailed explanation of the service’s needed and in & out within 15 min More

by paulj163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
Report | Print
Dec 04, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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