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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,827 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,827 reviews

November 05, 2025

They got me in on the appointment time and had my oil change completed in an hour More

by seenboykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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November 05, 2025

The battery replacement service was done at my home. Very convenient and easy to schedule. The mechanic arrived as scheduled, was very friendly and knowledgeable. More

by rpbswalls4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell, Neil
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November 05, 2025

Great service department and helpful staff. I only service my truck at this dealership. Very friendly staff. More

by Aha344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
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November 04, 2025

Fast and quick service would definitely recommend to friends and family!!! Got my truck fixed in a hurry More

by soldierpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Nov 05, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2025

Staff was friendly and professional. Made the buying experience relaxed and enjoyable, I will shop here again More

by jdurbin21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris
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November 03, 2025

Great experience! Stuck the the number they gave me and didn’t add on random fees. More

by Kshannon1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cavelius Pugh
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Nov 04, 2025 -

Group 1 Ford of Rockwall responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 03, 2025

They are very professional and knowledgeable. Kris Wade is a great advisor he is always very helpful. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Nov 04, 2025 -

Group 1 Ford of Rockwall responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you're ever in need of more help, please let us know!

November 03, 2025

They always communicate well with initial duration of the service, any issues that have been found including the updated costs More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Nov 04, 2025 -

Group 1 Ford of Rockwall responded

Hi Steve, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2025

Kris was a pleasure to work with. He made himself available and responded to all my questions very timely. More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Nov 02, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day

November 01, 2025

Premier Customer Service ! ! Service writer Kris Wade is about as good as you can get in the industry. More

by kevin.hagerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Nov 02, 2025 -

Group 1 Ford of Rockwall responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Kris here at Group 1 Ford of Rockwall! We hope you have a great day!

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