Rockwall Ford

Chris was very supportive and ensured the issue was covered by the powertrain warranty. He took the time to explain the issue and reassure me that they were doing everything they could to minimize the covered by the powertrain warranty. He took the time to explain the issue and reassure me that they were doing everything they could to minimize the downtime, More

Very punctual and prepared. Listened to details and done in an efficient manner. Communicated well throughout the process. Customer area was clean and quiet. Great experience. in an efficient manner. Communicated well throughout the process. Customer area was clean and quiet. Great experience. More

Ron was great and fast to resolve my issue and will return for future repairs and look forward to saving this location for my future needs. return for future repairs and look forward to saving this location for my future needs. More

Easy to deal with,able to work with Morris on pricing,showed me how to use the all of the bells and stuff as best he could explain to a 77 year old. I really enjoyed working with Morris. He was v pricing,showed me how to use the all of the bells and stuff as best he could explain to a 77 year old. I really enjoyed working with Morris. He was very helpful although I will have to call or come by a few times. More

great service the best anywhere. very courteous and helpfull made appointment and got right in for my service. i recomend them to all my family and friends. bianca nows her stuff shes wonderfull helpfull made appointment and got right in for my service. i recomend them to all my family and friends. bianca nows her stuff shes wonderfull More

Bianca Vasgird!! Seriously, ya'll better not lose her and promote her fast! I've never been treated better, communication, updates, customer service done right! Best service in the DFW area! The drive is wor promote her fast! I've never been treated better, communication, updates, customer service done right! Best service in the DFW area! The drive is worth it! Great Tech's! They have the largest service shop in the DFW area! You want the best services and quickest turn around, no other dealership in the DFW area can compare. More

Great service! It was easy to make an appointment & they did everything I needed right on time. I will definitely continue using them for my F-150! did everything I needed right on time. I will definitely continue using them for my F-150! More

Excellent customer service, especially by Anthony Moses, really take care of me and keep me updated on status really take care of me and keep me updated on status More

I called Melissa in Service and asked if we could get our service van in for oil change. She said bring it in…. So we did and she got us taken care of quickly so we could get back into running more service service van in for oil change. She said bring it in…. So we did and she got us taken care of quickly so we could get back into running more service calls! More

They took up the recall service promptly and efficiently. Their service adviser and the mobile mechanic were very efficient. The service adviser Mellisa was exceptionaly courteous and informative. Their service adviser and the mobile mechanic were very efficient. The service adviser Mellisa was exceptionaly courteous and informative. More