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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,086 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,086 reviews

July 09, 2026

They come to my house and service my vehicle. That is the best service you could get. The guys are always very polite and professional. Thanks Group 1. More

by kyletrammell62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameka(advisor) and Joseph(technician)
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July 08, 2026

We absolutely love Group 1 Ford of Rockwall. Their service department is top tier. We always purchase vehicles from this dealership. More

by karadowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
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July 08, 2026

Good job. All work was done on time. I was very pleased with the service. More

by jrdcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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July 08, 2026

I had an appointment and they texted me same day to schedule service at my home. Was awesome! More

by Carleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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July 07, 2026

The service center is amazing! !! Merri is beyond phenomenal!!! The experience was the best I have ever had to deal with. I literally booked my next service appointment. First time More

by sharonetkinswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Jul 08, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 04, 2026

Easy to work with and several options to choose from. Salesman was courteous and knowledgeable. More

by Cindytx6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Harris, Jennifer Ondrusak
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Jul 06, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2026

Merri was excellent and got my service scheduled without any hassles. Quick efficient service. Thanks. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Jul 05, 2026 -

Group 1 Ford of Rockwall responded

Hi Shawn, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2026

Merri helps me with any problem I have. I really appreciate her for making it easy for me. More

by Sandramd1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri jordan
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Jul 03, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found Merri to be so supportive during your experience here at Group 1 Ford of Rockwall. Feel free to reach out to us if you need anything. Have a wonderful day.

July 03, 2026

Easy and great service. Thank you for always providing great service to our autos! Appreciate you and how quick it is every time I have visited. More

by hairbymwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Jul 03, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2026

Good service courteous employees fast service close to home good specials knowledgeable employees waiting room very convenient More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 03, 2026 -

Group 1 Ford of Rockwall responded

Hi Johnny, thank you so much for your positive comments about Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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