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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,052 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,052 reviews

June 02, 2026

Very fast and efficient service. Kris wade was very helpful. I will definitely be back to this dealership. More

by Kmcint08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
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June 02, 2026

Seems like they got some new staff members. The service is absolutely fantastic now! I will be returning! More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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June 01, 2026

Fast, efficient and friendly service. Jonathan was upfront on costs and timeframe. The service department kept the vehicle clean. Well Done. More

by bshipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hubbs
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May 31, 2026

Great service and follow up! ! I usually get my oil and simple service done elsewhere, but I will start bringing my truck therefore, all services due to the customer service I rec More

by chris ludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, and Jon
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Jun 02, 2026 -

Group 1 Ford of Rockwall responded

Hello Chris, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2026

I like the way customers are treated as though they really mattered. I did have a bad experience there about three weeks ago, but y'all made up for it Friday. More

by cheyennesdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
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Jun 02, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 31, 2026

I had a very easy experience at Rockwall ford Danny was an awesome salesman and took very good care of me and made sure my trade and deal was what I needed! More

by Fuddhep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, rob
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Jun 02, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff Danny to be so supportive during your experience here at Group 1 Ford of Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2026

Everything was great. They told me the service would take 1.5 to 2 hours to finish. They were correct!! The car is great!! More

by ema173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names??
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Jun 02, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 29, 2026

Excellent and fast service best of the best, professional and recommend this dealership 100%, thank you More

by joseangelcastro1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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May 31, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 27, 2026

The Service Department took great care of me and my vehicle. I was greatly surprised that my over two hour wait would up only being 45 minutes. Great Work!! More

by lesiciliano63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry
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May 28, 2026 -

Group 1 Ford of Rockwall responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2026

Been using Rockwall Ford for many years 👍🏻. Great service👍🏻. Service managers are helpful and kind😊 More

by ddhughes5646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris W
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May 28, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

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