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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,111 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,111 reviews

August 25, 2026

Sales staff was awesom, prompt in all phases of the sale. Very low pressure from JJ and we could tell he wanted to make sure we were happy and not just buying. I’ve bought many cars over the years from numer More

by JLF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ
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August 24, 2026

They were easy to work with, listened to what we were looking for and made buying our vehicle a great experience. More

by wescaperton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Carder
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August 23, 2026

I took my Ford Maverick for an oil change, tire rotation, and engine sound check. Mary, who wrote my ticket, was friendly and kept me updated on my vehicle's status. A+ service. More

by eliza1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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August 20, 2026

Thank you for going above and beyond to get me into a new Explorer. Bradley Mitchell was outstanding and such a wonderful young man who made sure the entire process was seamless!! More

by tcrow1251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Mitchell
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Aug 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2026

They got me in quickly. There was a minor problem but the service advisor worked through it quickly. More

by Mdrowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Aug 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are glad we could help! If you're ever in need of more help, please let us know!

August 14, 2026

After waiting a really long time for a recall on my 2017 Explorer, part came in and tech came to my location and changed out. Thank you. More

by Opie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 16, 2026 -

Group 1 Ford of Rockwall responded

Hi Opie, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 13, 2026

I loved the mobile service option. It is very convenient and I have used it multiple times. More

by vince.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 15, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2026

Group 1 Ford of Rockwall does a great job in our vehicle's. Everyone there is pleasant to work with and communicate with. Thank you everyone!! More

by dandme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Oscar, Tina, and one other who checked us out
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Aug 15, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2026

This was probably the best car buying experience I’ve had and maybe the shortest as well. I got the car I wanted, everyone was friendly, everything in finance was explained in a way that made sense and didn More

by Lafmer01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Mitchell, Jimmy (Finance)
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Aug 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 09, 2026

My service advisor Ozzy is always on top of it. This is the only place I’ll take my Mustang. I’ve been trading here for 20+ years thank you. More

by hufford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
Print
Aug 12, 2026 -

Group 1 Ford of Rockwall responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

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