Rockland Hyundai
West Nyack , NY
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943 Reviews of Rockland Hyundai
Unbelievably Conniving & Epitome of Sneaky Dealer I am in the market for a used Toyota Tacoma. I saw an ad for a 2008 Toyota Tacoma which had 27 pictures which made me happy because the truck looked I am in the market for a used Toyota Tacoma. I saw an ad for a 2008 Toyota Tacoma which had 27 pictures which made me happy because the truck looked clean. However, you needed about 5 more pictures to see the true condition of the truck which included a huge dent on the rear driver side bed behind the wheel; spare tire mounting damaged and no longer able to hold the spare; various dents which cause rust on front and sides. Ok- so lets move on from this. I had a vehicle I wanted to trade in. A 2007 Toyota Solara SLE V6 with 140k miles and all options. I used NADA as basis and the trade in was $7k for clean car which it is. They said they can only offer $4k on my trade. There posted selling price on Tacoma with 140k miles and all that damage was $12,600. So I asked them to give me the pricing in terms of my car plus how much cash out the door. The salesman took a while but he has the audacity to tell me my car plus $13,900. I did a really quick calculation and if I took $12,600 muliplied by 1.08375 (tax rate) I get about 13,655. Basically, they wanted to get my car for $500 not $4000. I immediately asked for my car keys and they held onto them and tried to negotiate. I was disgusted, my father was agitated and it took them 45 minutes to give me my car keys back. This is the way a third world dealer would operate- not a namebrand dealership. If they call me back and offer the trade head for head, I would never do it. I dealt with Gervais and he wasnt the problem. It was their GSM and I forgot his name. More
Service I called up to make an appointment. I spoke with Albert who scheduled an appointment for me the very next day. When I arrived I was greeted by Albert. I called up to make an appointment. I spoke with Albert who scheduled an appointment for me the very next day. When I arrived I was greeted by Albert. He got my car right in and it was ready when promised. More
YAY!! Biggest thanks to a tremendous amount of time and patience to Roger Garcia and Manager Tristan. I did not know what to expect when walking in to Rockl Biggest thanks to a tremendous amount of time and patience to Roger Garcia and Manager Tristan. I did not know what to expect when walking in to Rockland Hyundai, but was beyond thrilled with the final outcome. Roger spend a significant amount of time answering all my questions and guiding me through what could have been an overwhelming process. Highly recommended to anyone, I LOVE my new car!!!! More
Highly recommended! Very happy with the whole car buying experience!! The salesman, Roger Garcia, was exceptionally knowledgeable, friendly, and attentive, and he was abl Very happy with the whole car buying experience!! The salesman, Roger Garcia, was exceptionally knowledgeable, friendly, and attentive, and he was able to provide me with exactly what I was looking for at a very reasonable price. He promised me I would get what I was looking for that very night and he delivered! A+++ More
Truly One of The Best Rockland Hyundai made the car buying process truly exceptional. From the moment I walked through the doors I was greeted by a friendly salesperson, R Rockland Hyundai made the car buying process truly exceptional. From the moment I walked through the doors I was greeted by a friendly salesperson, Roger Garcia. After a very short conversation, Roger was truly able to understand what I was looking for and give me options within my budget. By the end of the day I was able to purchase and drive off the lot with my new Hyundai! Great experience and great staff that will work with you and take the extra step to get you what you need. More
New car purchase Salesman, Jeff Price, was knowledgable, friendly and spent all the time we needed to help us make the decision to buy or lease. Jeff spent a lot of Salesman, Jeff Price, was knowledgable, friendly and spent all the time we needed to help us make the decision to buy or lease. Jeff spent a lot of time negotiating with us. Melvin, Manager, also was involved and determined to make us satisfied customers. We conveniently drove out with our new car the same day. More
Excellent Exprience, wonderful staff I walked into the dealership not knowing what to expect, but at the end I was able to drive off the lot with a new vehicle. The team at Rockland H I walked into the dealership not knowing what to expect, but at the end I was able to drive off the lot with a new vehicle. The team at Rockland Hyundai were very attentive to the budget I was was looking for and I have to say that it was a complete success. More
Exceptional and Extraordinary Service Buying a car can be a challenge, but Hyundai of Rockland made it a very easy process. In tough economic times where financing can be challenging, the Buying a car can be a challenge, but Hyundai of Rockland made it a very easy process. In tough economic times where financing can be challenging, the employees at Rockland Hyundai really care about people because they work with you. Roger Garcia, and Cliff Schlein really let you know that they care because, they help you get the car you want for the best price. I am so grateful for my experience there yesterday, and would never see myself going any where else. If you want a great experience, go to Rockland Hyundai. More
Amazing Excellent experience me and my wife came in looking for a preown vechicle thought or credit was to low to qualify for a car period. Costumer service w Excellent experience me and my wife came in looking for a preown vechicle thought or credit was to low to qualify for a car period. Costumer service was great Roger Garcia kept us inform as the process was going on and told us Qoute everyone leave Hyundai with a smile, We definetly had smiles leaving with 2015 Elantra Thank You Team Hyundai More
Great service! Our experience could not have been better! I love my car and will definately recommend both this dealer and our salesman to my friends and family. Our experience could not have been better! I love my car and will definately recommend both this dealer and our salesman to my friends and family. More