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Rock County Honda

Janesville , WI

4.4
615 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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615 Reviews of Rock County Honda

October 28, 2019

Tires almost fell off About a week after my last oil change/tire rotation, my wheels were making a funny noise. I called asking to bring it by, Told I could make an appoi More

by sheh2o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who spoke to but is wasn't Leif, he is alwasy GREAT
Oct 29, 2019 -

Rock County Honda responded

We regret that this happened and believe we spoke when it happened in August. We offered to recheck the wheels and also that we would perform the next service free to you which would be the same as reimbursing you for work already done. It would also allow us to recheck everything at that time to insure all was right. Please let us know if there is anything we can for you.

October 28, 2019

100,000 mile check up It was very good and they were prompt and fair. Would gladly use them again. The loaner car we received was nice and ran good too, More

by rncbess@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Oct 28, 2019 -

Rock County Honda responded

Thank you for the feedback!! We are always happy to hear from happy customers!!

October 25, 2019

Best Costumer Service!!! Rocio was very friendly and helpful, she helped us find just what we needed for our family. Tim also helped us making sure we got the best price on ou More

by 95ANDREAHUERTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Rocio Medina
Oct 26, 2019 -

Rock County Honda responded

Thank you for the feedback!! We love hearing good things about ourselves:)

October 25, 2019

Easy to work with From the sales manager to the salesman and the finance manager it couldn’t have been any easier to lease my new Honda CRV. Thanks to all More

by Eliot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson Chris Klemen, Tim Thompson, Tom Stemm
Oct 26, 2019 -

Rock County Honda responded

Thank you sir!! We appreciate the feedback and the repeat business!!

October 22, 2019

Friendly people Check in is easy, with a large indoor space. With 3 people checking customers in, it goes fast. Nice waiting room with coffee and vending machines. More

by bbender
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford
Oct 24, 2019 -

Rock County Honda responded

We are glad you enjoy what we do here at Rock County Honda!! Thank you for taking the time to let us know!!

October 21, 2019

Very pleasant experience I had a very pleasant experience with the service department. Steve was very attentive and provided me with all the information on the service of the More

by John T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gonzagowski
Oct 21, 2019 -

Rock County Honda responded

That is a very pleasant review, thank you!!

October 18, 2019

New honda Love car but from start to finish it took 4 hrs which is way to long It is the 2nd new Honda I have thought More

by bkrueger3812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm
Oct 19, 2019 -

Rock County Honda responded

Thanks for the feedback!! We try to be as efficient as possible but sometimes the detail and/or finance dept get jammed up. We appreciate your patience and business with us!!

October 17, 2019

Friendly and Reasonable! Great service from knowledgeable employees who seemed to really care about their service and product! I also didn’t get the feeling that I was being p More

by 0000000
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Burnie Bailey
Oct 17, 2019 -

Rock County Honda responded

Thank you!! We've been doing things a certain way for over 80 years and we LOVE hearing feedback that people still enjoy our straight forward approach!!

October 17, 2019

Amazing Service I had a flat tire and was using my spare. Leif ordered tires for my truck and got me in the next day to have all 4 tires changed. He was wonderfully a More

by ty03us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Oct 19, 2019 -

Rock County Honda responded

We are glad to hear this!! Thank you for taking the time to let us know you enjoyed your experience!!

October 16, 2019

Great I had a great experience purchasing my first car thanks to Rocio. She was very helpful and very honest during the entire process. I will for sure cons More

by JENNAPOLHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Rocio Medina, Chris 'Kirby' Klemen
Oct 16, 2019 -

Rock County Honda responded

We love hearing that Rocio made your first car buying experience so enjoyable but of course we're not surprised:) Thank you for the feedback and the business. Come see us any time with any questions!!

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