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Rock County Honda
Janesville , WI
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616 Reviews of Rock County Honda
Body Shop staff -best cutomer service ever recieved. My car was recently rear ended. I called the body shop at Rock County Honda and spoke with Jessica. She was so pleasant and helpful. She told me to My car was recently rear ended. I called the body shop at Rock County Honda and spoke with Jessica. She was so pleasant and helpful. She told me to come in no appointment needed and they could do an estimate. When I arrived for the estimate she told me the procedure that they would do. I finally got the insurance straightened out and could drop the car off for the repairs. I had made arrangements for a rental and Jessica took it upon herself to follow up with them since they had not arrived at the scheduled time. I also asked Jessica if it would be possible to get an oil change while it was here. She was so happy to accommodate me. Dave Griffin was also present and talked to me about the recall on my car for the airbag. I know they didn't have to talk to me wile I was waiting for the rental car, but they did. I think that shows their excellent customer service. The only good thing out of the accident was going to Rock County Body Shop. So thank you Dave and Jessica for your outstanding service. More
Great experience in buying my Honda Accord at this dealer! Bernie, the sales person answered my questions in a completely honest manner and did not seem pushy at all. I have taught marketing at a college, and Bernie, the sales person answered my questions in a completely honest manner and did not seem pushy at all. I have taught marketing at a college, and I was impressed at how he first tried to understand my needs before discussing any of the cars. He is an asset to the dealership. The Finance manager was also very professional, courteous and answered all of my questions honestly and completely. More
Great experince dealing with the staff at Rock County Honda Friendly, knowledgeable staff. Very helpful taking the time to help me understand the features of my new car. Really enjoyed working with Tim Thompson Friendly, knowledgeable staff. Very helpful taking the time to help me understand the features of my new car. Really enjoyed working with Tim Thompson. Very clean upscale dealership. Nicely done! More
DETAILED routine service found a serious problem Peace of mind that my Honda Odyssey is serviced to Honda standards. I want to command the mechanic who did my recent oil change and tire rotation. He Peace of mind that my Honda Odyssey is serviced to Honda standards. I want to command the mechanic who did my recent oil change and tire rotation. He found a very serious problem with my vehicle which caused my van to be dangerous to drive. I was alerted by the service coordinator to the severity of the problem and was given a quote for repairs. Thank you to for such detailed service! More
Terrific experince/Body shop Dave and Jessica in the body shop couldn't have been more helpful. Car turned out great! Worked around my schedule as well, and helped me with the ser Dave and Jessica in the body shop couldn't have been more helpful. Car turned out great! Worked around my schedule as well, and helped me with the service department. More
Great to deal with! The dealership is great to do business with! The entire staff is great, sales, service, fiancé all very helpful.there new showroom, service drive up, The dealership is great to do business with! The entire staff is great, sales, service, fiancé all very helpful.there new showroom, service drive up, and reception/ customer lounge is fabulous More