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Rock County Honda

Janesville , WI

4.4
615 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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615 Reviews of Rock County Honda

November 13, 2019

Low tire The service rep saw it was low so he got down and saw there was a nail stuck in the tire. Got in right away. More

by LADYBUG32789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford, Steve Gonzagowski, Chris 'Kirby' Klemen
Nov 16, 2019 -

Rock County Honda responded

Hi LADYBUG32789, That's what we like to hear. Our service representatives are always ready to help you in a time of need. 🤩

November 12, 2019

Great people, dealership, and a very fair price. Rocio and Burnie could not have been nicer. They were able to accommodate our schedule and budget. Great people, dealership, and a very fair price. More

by JBDOWNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Medina, Burnie Bailey
Nov 16, 2019 -

Rock County Honda responded

Hi JBDOWNING, We appreciate the kind words. Here at Rock County Honda, we believe that if you love a car you should be able to get it and we gladly make that possible here. 😄

November 10, 2019

A pleasant car buying experience. The salesperson was friendly, attentive and not pushy. She was able to help us with the newer features we were not familiar with , such as the climat More

by SUE.J.BOE
Recommend Dealer
Yes
Employees Worked With
Rachelle Miner, Chris 'Kirby' Klemen
Nov 16, 2019 -

Rock County Honda responded

Hi SUE.J.BOE, We appreciate the kind review. Here at Rock County Honda, we don't like pressuring people into buying cars that they don't absolutely love. We have been this way for over 70 years. We also know that with all these new features on cars it can be confusing, so we like to make the transition as seamless as possible. 😄

November 09, 2019

Awesome Care! I can’t say enough about this awesome dealership, From service, to sales, and even to the body shop! If you want EXCELLENT PERSONAL CARING PEOPLE TH More

by TERRYLYNNKLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Leif Sykora, Dave Griffin, Kim Plath, Chris 'Kirby' Klemen
Nov 16, 2019 -

Rock County Honda responded

Hi TERRYLYNNKLEIN, WE THINK YOU'RE AWESOME TOO! HERE AT ROCK COUNTY HONDA WE ARE OCD ABOUT GETTING THE PERFECT CAR TO THE RIGHT PERSON. 🤗🚗

November 08, 2019

Charged a rediculous price for spark plugs. Got my usual oil change but didnt know Honda gouged customers a rediculous price for spark plugs.. $35.39 for ONE spark plug! I'm done with you for More

by FATHEADJLB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Blair Beckford
Nov 12, 2019 -

Rock County Honda responded

Honda uses a very high quality sparkplug in its engines to give it maximum performance and are very long life. The plugs are made with iridium and are recommended to be replaced at 100,000 miles. We are competitively priced with other Honda dealers on this plug. You may find a lower grade of plug at parts stores, but they will not last as long or give the same performance. Our service advisor went over the bill at the time of service and could have addressed any concerns you have. Please contact us so we can discuss this as we would like to keep you as a customer and continue to provide you with great service.

November 02, 2019

Professional treatment of customer I am always pleased with the curtious treatment I receive while having my Honda Accord serviced at the Rock County service center in Janesville, WI. More

by CAJEVH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
Nov 02, 2019 -

Rock County Honda responded

We are always pleased to hear from happy customers:) Thank you for taking the time to let us know you enjoy what we do!!

November 02, 2019

Excellent Service How can you improve on excellence That's what the service was.!!!! He was patient in explaining to me what needed to be done.very professional and More

by MILDREDQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Nov 02, 2019 -

Rock County Honda responded

Amazing feedback!! Thank you for taking the time to let us know how awesome Leif is!!

October 30, 2019

No worries - ever! I never have to stress over any car repairs when it comes to RCH. Always accommodating, professional, and outstanding service! Extremely helpful when More

by susan.griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Burnie Bailey, Leif Sykora, Blair Beckford, Dave Griffin, Alexis Ruchti, Steve Gonzagowski, Kim Plath, Chris 'Kirby' Klemen
Nov 02, 2019 -

Rock County Honda responded

Awweee, thank you for the amazing feedback!!

October 29, 2019

Purchased my new Honda CR-v EX with pride 46Knowledgable, friendly courteous,great service,thorough4+ I have dealt with Tom previousls, very satisfied and would recommend him for anyone lookin More

by LEFTYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm, Chris 'Kirby' Klemen
Nov 02, 2019 -

Rock County Honda responded

We are always glad to hear stuff like this!! Thank you for the feedback!!

October 29, 2019

Rock county Honda I found them to be very friendly. they answered every question I had and a few I did not think of. They explained every option and how to use them. More

by TRAVERPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stemm, Rocio Medina, Chris 'Kirby' Klemen
Nov 02, 2019 -

Rock County Honda responded

We love answering questions people didn't know they had!! Thank you for the feedback and please come see us any time questions pop up!!

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