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Rock County Honda

Janesville , WI

4.5
616 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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616 Reviews of Rock County Honda

March 05, 2020

Was treated very well Clean environment and friendly people. Work was done in a timely manner. Only complaint would be that we were on a list to have recall work done, bu More

by NAPPY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Kane Perkins
Mar 07, 2020 -

Rock County Honda responded

Hi Nappy71, Thanks for the feedback. We will definitely look into that.

March 03, 2020

Courteous Folks The dealer has a nice big waiting area fully stocked with snack food machines and coffee. One thing that really impressed me was being able to wander More

by bmfett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Mar 04, 2020 -

Rock County Honda responded

Hi Bmfett, Glad you liked the waiting area. At Rock County Honda, we want our customers to feel comfortable.😋

March 03, 2020

Kinda felt pressure to buy the extended warranty Probably would not get it Only negative- 1350 bucks is a lot Love the car a lot More

by TWISOTZKE
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Chris 'Kirby' Klemen
Mar 03, 2020 -

Rock County Honda responded

Thank you for the feedback!! Let us know if you change your mind on the warranty. At purchase it's easy to only focus on the cost...BUT it's way easier to see the value after you have it and need it:) Glad you love your car anyways!! Come see us with any quesitons!!

March 02, 2020

Great Service Dave was very good, by letting know how the work was going. The finished work was great, could not tell the car had be in an accident. More

by LNELSON56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Griffin
Mar 02, 2020 -

Rock County Honda responded

Hi LNELSON56, At Rock County Honda, we always strive to make any car brought in look like new. 😁

February 27, 2020

First time visit for service, oil change and tire rotation. Service time was appropriate for the service rendered. Very nice people on the service desk. More

by MSCHEPP
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Dave Griffin
Feb 28, 2020 -

Rock County Honda responded

Hi MSCHEPP, We are glad you enjoyed your first visit to Rock County Honda. At Rock County Honda, we treat our customers as family!😄

February 24, 2020

My car and I are always treated well at Rock County My car and I are always treated well at Rock County Honda. Staff members are always polite and friendly. I never have to wait. And I even get gr More

by JEANNINEHESKETT
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford, Steve Gonzagowski
Feb 24, 2020 -

Rock County Honda responded

Hi JEANNINEHESKEET, We will always treat you and your car as family at Rock County Honda.

February 24, 2020

Service (oil change and tire rotation) completed and report stating all checkpoints, very easy to understand. Full detail - vehicle was delivered spotless and like new! More

by susan.griffin
Recommend Dealer
Yes
Employees Worked With
Brandon - Body shop detail department 5 stars, Leif Sykora, Dave Griffin, Kim Plath
Feb 24, 2020 -

Rock County Honda responded

Hi Susan Griffin, At Rock County Honda, we know that reading service reports isn't an easy task, that's why we put it in terms that everyone can understand.

February 21, 2020

Oil change The service was done quickly. The staff are very nice. I had time to talk to the body department and cashier. Restroom was clean. Free coffee woul More

by KABORDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Feb 22, 2020 -

Rock County Honda responded

Hi KABORDE, Rock County Honda has a very cool coffee machine in the waiting room. Not only do we have coffee, but we also have tea and hot chocolate.

February 18, 2020

Experience was respectful from the first visit until I finally reached my time buy. Once my decision was made to proceed forward, I learned that I wasn’t just buying a car but starting a relationship wit More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Kane Perkins, Hayley Wilson, Chris 'Kirby' Klemen
Feb 19, 2020 -

Rock County Honda responded

Hi Happy Customer, At Rock County Honda, we treat our customers like family. 😋

February 18, 2020

Clean service center and great service. They are always helpfiul, don't keep us waiting. We like the way they explain the work they did on our car. The personal sercvice we get is always f More

by EGRIN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Feb 19, 2020 -

Rock County Honda responded

Hi ERGIN7, At Rock County Honda, we don't believe in waiting. 😋

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