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Rock County Honda

Janesville , WI

4.5
616 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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616 Reviews of Rock County Honda

April 07, 2020

2nd vehicle purchased here. Both times had excellent Service. Would recommend to anyone if you are looking for a Honda go to Janesville. I will also have all of my service done here. More

by MARK.D.RINEHARDT
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm
Apr 08, 2020 -

Rock County Honda responded

Thank you for the feedback!! Always nice to hear we meet expectations!!

April 07, 2020

sales, financing and service were great Given the issues with COVID-19, I really appreciate the steps the dealership and staff took to protect my experience and limit my exposure. Great job! More

by JDONAHUE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stemm, Burnie Bailey, Chris 'Kirby' Klemen
Apr 08, 2020 -

Rock County Honda responded

Thank you for the feedback and glad we could make it work for you!! We are all in this together!!

April 01, 2020

Brought in for service March. Get car back with damage to passenger door. Service manager claimed no fault. Eventually agreed to “buff out”. Terrible experience. More

by georgianellies
Recommend Dealer
No
Employees Worked With
Rocio Medina, Blair Beckford, Steve Gonzagowski, Chris 'Kirby' Klemen
Apr 07, 2020 -

Rock County Honda responded

When picking up your vehicle after we replaced the ightrt rear wheel it was noticed that the front passenger door had scratches on it. We discussed that our techs would not be near that door during the repair and it was not an area that would normally be touched by something on the lot. However we did agree to buff out the scratches at no cost to you at your convenience and would still like to do this for you.

March 27, 2020

Great Service Thank you for all these years of wonderful service. We have been a customer of Honda over a decade now and all of our cars have been maintained very More

by SMaro02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford
Apr 01, 2020 -

Rock County Honda responded

Thank you!! We promise to keep on keepin' on the way we do it!!

March 26, 2020

Such wonderful and fast service in the Body Shop! Everyone from start to finish did an outstanding job. My car looks phenomenal! Keep up the great work! 👍🏼 More

by EBROWN2111
Recommend Dealer
Yes
Employees Worked With
Jake, Brian and Brendan, Dave Griffin
Apr 01, 2020 -

Rock County Honda responded

Thank you for the feedback!!

March 24, 2020

Accessories Dave worked with Honda to get me the accessories I wanted. Apparently the bronze accents I ordered had not been ordered before at Rock County. The b More

by DR.CKINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Wilson, Dave Griffin, Chris 'Kirby' Klemen
Mar 25, 2020 -

Rock County Honda responded

We love that this worked out the way it did an you do indeed have a 'one of a kind' car!! Thank you!!

March 23, 2020

Kind, friendly staffFast serviceVery happy with the Kind, friendly staff Fast service Very happy with the work done Thank you honda in Janesville I’m very grateful that you could fit me in your sc More

by Zyzzy
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
May 01, 2020 -

Rock County Honda responded

Hi Zyzzy, Thanks for the review. At Rock County Honda, we will fit you into our schedule anytime. 😁

March 11, 2020

Paint Flaw Correction Dave and his team did an excellent job of resolving what was diagnosed a factory paint defect. I also had them detail the rest of my Ridgeline so it More

by ERIC.GLEASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
whoever actually did the work, Dave Griffin
Mar 11, 2020 -

Rock County Honda responded

Hi ERIC.GLEASON, We love to hear you're happy with our services. :)

March 09, 2020

I always get my service done very quickly at Rock County. I appreciate the kids waiting room to keep my daughter occupied. The service advisor is always very knowledgable and doesnt try to sell me anything I More

by BRITTANYBALSITIS
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Kim Plath
Mar 09, 2020 -

Rock County Honda responded

Hi Brittany, We know that when you come for service, you want it done in a timely manner. We also do not believe in pressuring our customers into buying unnecessary products.

March 09, 2020

2020 CR-V Purchase Its the 7th Honda we have purchased through Rock County and have gotten good service and value in the purchased Honda's , Tom Stemm did a great job fi More

by LORIKENGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm, Chris 'Kirby' Klemen
Mar 11, 2020 -

Rock County Honda responded

Hi LORIKENGEORGE, WOW! 7th Honda?! That is what we like to hear. :)

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