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Rock County Honda

Janesville , WI

4.5
616 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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616 Reviews of Rock County Honda

June 17, 2020

The Service department is great! Everyone is always nice and friendly. Appointment times are convenient especially with the free shuttle and key drop off. I have been taking my car to Rock County Honda for More

by JPRIMUS
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Jun 18, 2020 -

Rock County Honda responded

Hi JPRIMUS, We love to hear that you enjoyed your time with us. At Rock County Honda, we want to make every appointment as convenient as possible. We also want to thank you for choosing Rock County Honda's Service Department for 15 years! We appreciate you! :)

June 15, 2020

The overall service was good, I got 2 new keys made. However after I was halfway home my boyfriend called me to inform me that one of my back wheels was wobbling alot. The lugnuts were not tighted all More

by RAINEE.RIPPLINGER
Recommend Dealer
No
Employees Worked With
Leif Sykora
Jun 17, 2020 -

Rock County Honda responded

Hi Rainee.Ripplinger, We apologize for the lose lugnuts. I talked to the service department and they told me that they offered to pay your bill if you took you vehicle into a service center near you, just to be safe. Again, we are very sorry that this happened,.

June 12, 2020

Excellent Body Repair and Communication This is the second Honda vehicle time we brought to RC Honda for body damage repair. Starting with an open and professional conversation regarding th More

by ednfoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie, administrative asssitant in Body Shop, Dave Griffin
Jun 12, 2020 -

Rock County Honda responded

Hi Ednfoster, We love to hear that. At Rock County Honda, we make sure to communicate with our customers as much as needed. Thanks for the great review. :)

June 11, 2020

Im a fist time buyer, but they helped me out very well. very friendly and positive sales people, good customer service. Answered all the questions i needed to know before purchasing. a lot of good cars to c More

by ADY_PERALTA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Wilson, Chris 'Kirby' Klemen
Jun 12, 2020 -

Rock County Honda responded

Hi ADY_PERALTA19, We love to hear that you enjoyed your experience with our sales team. At Rock County Honda, we want you to be informed about what you are purchasing, because we know not everyone has the same knowledge of cars as we do. 😋

June 10, 2020

Overall, our experience was great...5 stars. There was only 1 blemish on a perfect transaction. Every other vehicle we have purchased in the past came with a full tank of gas. So i was a little disappoin More

by CANMAN4800
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Kane Perkins, Burnie Bailey, Dave Griffin
Jun 10, 2020 -

Rock County Honda responded

Hi CANMAN4800, We appreciate the great review. If you have bought new vehicles in the past, they all come with a full tank of gas, but used vehicles come with at least a half tank.

June 09, 2020

Very personable staff Service was excellent. Very friendly staff. Fast service. Wouldn't go anywhere else for service. I would highly recommend Rock County Honda's servi More

by STYMIEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford
Jun 10, 2020 -

Rock County Honda responded

Hi STYMIEJ, That's what we like to hear! At Rock County Honda, we love to provide fast, friendly, and excellent service! Thank you for the great review!😁

June 09, 2020

Outstanding in all areas Everything is professional and first class: sales, service, finance, and leadership. This is my third vehicle from Rock Co. Honda and I have been cons More

by rdevine26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm, Leif Sykora, Blair Beckford, Steve Gonzagowski, Chris 'Kirby' Klemen
Jun 10, 2020 -

Rock County Honda responded

Hi Rdevine26, Outstanding in all areas is what we like to hear. At Rock County Honda, we will always treat you like family. :)

June 05, 2020

Good Experience Got in very quickly for my appointment. Very friendly service. Quick turn around time. Fair price. Overall very pleased with the service. Thank y More

by karafitters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Jun 05, 2020 -

Rock County Honda responded

Hi Karafitters, We love to hear that you were pleased with the service. Thanks for the amazing review! :)

June 04, 2020

When I dropped my car off for my 0830 appointment I was told they would do the best they could because my car wasn’t their specialty. I did not hear anything all day I finally called at 445 to be told serv More

by LGRAYJVL
Recommend Dealer
No
Employees Worked With
Leif Sykora, Blair Beckford, Steve Gonzagowski
Jun 05, 2020 -

Rock County Honda responded

Hi LGRAYJVL, Thank you for your feedback. We've talked to our service department to see what the issue was. Due to the fact that your car wasn't their specialty, it extended the amount of time to test. After they tested your car, they needed to get permission from your cars aftermarket warranty provider, which took some time as well. We are very sorry for the lack of communication and will make sure to take this into consideration going into the foreseeable future.

June 04, 2020

Great friendly service! We were able to get in for service right away and it service was done quickly. We also had a dent fixed and Dave and staff did a great job! More

by NANCYMIGNON
Recommend Dealer
Yes
Employees Worked With
Blair Beckford, Dave Griffin
Jun 05, 2020 -

Rock County Honda responded

Hi NANCYMIGNON, Thanks for the amazing review. At Rock County Honda, we believe that friendly service is the best service. :)

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