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Rock County Honda
Janesville , WI
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616 Reviews of Rock County Honda
Great service and knowledge I had such a great experience here at Rock County! They were not pushy at all and let me browse and look around. I think I made a great decision. I had such a great experience here at Rock County! They were not pushy at all and let me browse and look around. I think I made a great decision. More
Bought my Honda there and have had all maintenance services done there. They do a great job and are very fair and honest. Highly recommend the service department and Lief is a very helpful advisor. services done there. They do a great job and are very fair and honest. Highly recommend the service department and Lief is a very helpful advisor. More
They seem to be efficient as well as trustworthy. Clean, caring, efficient, trustworthy! My only complaint is that they do not pay for my oil changes during my warranty, as Toyota did. Our car has a Clean, caring, efficient, trustworthy! My only complaint is that they do not pay for my oil changes during my warranty, as Toyota did. Our car has a very comfortable ride and my husband likes the style of it as compared to our Toyota! More
Straight forward and very fair price. The warranty that Honda offers is second to none. Service took care of a fuse no problem and dent in hood. Thanks Matt Thomas Honda offers is second to none. Service took care of a fuse no problem and dent in hood. Thanks Matt Thomas More
The staff were incredibly kind and took the time to listen to my needs and what I was looking for in a new vehicle, and helped me with every step in the buying process answering any questions I had wit listen to my needs and what I was looking for in a new vehicle, and helped me with every step in the buying process answering any questions I had with clarity. More
Rock County Honda Janesville is excellent. Rock County Honda Janesville is trustworthy, great selection of vehicles, easy to schedule an appointment, great quality of work. I have been going t Rock County Honda Janesville is trustworthy, great selection of vehicles, easy to schedule an appointment, great quality of work. I have been going to them for several years now. Everyone has been amazing. More
Excellent dealership. I know they are attempting to be safe during these times but I wish they were requiring masks be worn. Their service is excellent. safe during these times but I wish they were requiring masks be worn. Their service is excellent. More
Courteous and they explained to me what is to be done professional they explained what happened to the AC unit that has to wait 3 weeks for the dye to get in the system so they can diagnosis professional they explained what happened to the AC unit that has to wait 3 weeks for the dye to get in the system so they can diagnosis More
Blair is an amazing Customer Service Tech. However, we had to bring the van b as close 3 additional times after we were “talked into” getting our tires rotated because the mechanic/technician didn’t know had to bring the van b as close 3 additional times after we were “talked into” getting our tires rotated because the mechanic/technician didn’t know how to remove and place the balancing weights on the front tires. They were hitting the calipers/ brakes causing a loud clicking noise. 1. Wet didn’t ask for the rotations and it was a ploy for their bottom line to do it— Blair was off that day—not his fault. 2. The mechanic was clueless on the technical aspect of moving tires from back to front on the Odyssey. 2. The mechanic didn’t do root cause analysts and address his mistake on the passenger side tire. 3. After the 3rd time we took it back Blair road with us, agreed the mechanic didn’t move all the weights as required and they were still hitting. So the mechanic didn’t even do an effective test drive to confirm his work. Thank you to Blair for going above and beyond to fit us in 3 more times, messing up the shop schedule, to correct the issues the mechanic caused so we could leave the next day for a vacation 4 1/2 hours away. If it wasn’t for Blair we would have go back. More
Quick and uneventful as expected RC Honda completed the service on my Ridgeline quicker than I expected. It was an easy in and out with no hassles while I waited. RC Honda completed the service on my Ridgeline quicker than I expected. It was an easy in and out with no hassles while I waited. More