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Rock County Honda

Janesville , WI

4.5
616 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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616 Reviews of Rock County Honda

June 04, 2021

Everything went as anticipated. Superb help in all departments. Been shopping there for years. Hard to beat the comforting feeling I come away with every time. More

by BZICKERT1948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm, Hayley Wilson, Kim Plath
Jun 04, 2021 -

Rock County Honda responded

Hi BZICKERT1948 Happy to hear that we could provide you with superb help. At Rock County Honda, when you walk into our doors we will always make you feel welcome. Thanks for the amazing review.

June 04, 2021

It is always a pleasant experience at Rock County Honda. The place runs on time as much as is possible, everything performed on the vehicle is explained clearly, and payment is a breeze. More

by my sweet ride, chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Brown
Jun 07, 2021 -

Rock County Honda responded

Hi my sweet ride chuck, Happy to hear we could provide you with another pleasant experience Chuck. At Rock County Honda, we strive to get all service and repairs done in a timely manner. Glad we could make the experience informative and easy. Thanks for the great review.

June 03, 2021

always have the work done in a timely matter . Never have had any issue after the work was performed .they keep up on the small items like cab filters which is really important to me More

by TRUCK15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Jun 04, 2021 -

Rock County Honda responded

Hi Truck15, Happy to hear that we could provide service in a timely manner. At Rock County Honda, we pay attention to all items whether big or small to maximize the life of you vehicle. Thanks for the review. :)

June 03, 2021

Service writer should meet customer in bay. Free bottled water and snacks should be available. Waiting area was clean and comfortable. This 25 word minimum is ridiculous. More

by MKAVINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Jun 04, 2021 -

Rock County Honda responded

Hi MKAVINSKY, At Rock County Honda, we are making strides to becoming more environmentally friendly by reducing our plastic and paper usage. We are also reviewing some of our amenities that were impacted by the health crisis and will take what you said into consideration :). Thanks for taking the time to write us a review.

June 02, 2021

This dealership is excellent and all the representatives there are all awesome. They went above and beyond to help us in every way they could. More

by DISARGENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Wilson, Burnie Bailey, Jeff Dougherty
Jun 02, 2021 -

Rock County Honda responded

Hi DISARGENT, Thank you for the kind words. At Rock County Honda, we will always go above and beyond for you! Thanks for the amazing review!

Jun 02, 2021 -

DISARGENT responded

We will recommend Rock County Honda to anyone who might be interested and rightly so because you have more than earned it. Thank you uall for your thoughtfulness and help. Diane & Wayne Sargent

June 01, 2021

Leif in service is always very helpful and answers all of my questions. He is helpful even with things that Honda doesn't cover. Sometimes I need some further explanations and Leif is always very clear on More

by LIZWINN100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Jun 02, 2021 -

Rock County Honda responded

Hi LIZWINN100, We are always here to help! At Rock County Honda, we will always make sure you understand what is done to your vehicle. If you have anymore questions don't hesitate to reach out to our service team.

June 01, 2021

You always do a great Job, But I feel 70 dollars is high because my vehicle only takes 3.7 quarts of oil. I feel old price of 60 dollars is high enough. More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gonzagowski
Jun 02, 2021 -

Rock County Honda responded

Hi AL, Happy to hear that we could provide you with great service. Unfortunately, we had to update the prices because oil prices are rising as well as labor cost. Thanks for the review.

May 28, 2021

This is our second new car purchase from Rock County Honda. Both experiences were fine. I received a fair trade in for my 2016 CRV and am pleased with the new 2021 CRV with the additional room. Our s More

by P2MCCOR1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Horn introduced us to the new CRV. And Tom completed the deal., Tom Stemm, Burnie Bailey
May 28, 2021 -

Rock County Honda responded

Hi P2MCCOR1967, Happy to hear that we could help you with the upgrade. At Rock County Honda, we try to make the car buying experience as easy as possible. Thanks for the review. :)

May 26, 2021

The staff was so helpful and nice. It was an awesome experience. Found exactly the car I wanted at great pricing. Very happy. Thank you More

by MORTONM55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stemm, Hayley Wilson, Blair Beckford
May 26, 2021 -

Rock County Honda responded

Hi MORTONM55, Glad to hear that we could take care of you. At Rock County Honda, we will try our very best to find the perfect car for you. :)

May 26, 2021

Don't think the tire pressure was checked as there were no readings on the check sheet. Battery condition was not noted either.Quick service. More

by BOBBYG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
May 26, 2021 -

Rock County Honda responded

Hi BOBBYG1, At Rock County Honda, we strive to provide you with quick and efficient service. When our service techs test the tire pressure and battery condition they record it as a pass or fail and fix it accordingly. :)

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