Rochester Hills Chrysler Jeep Dodge

Everything went great from placing the order to communication about the process to completion of the paperwork to delivery. We can highly recommend ROCHESTER Hills Chrysler Jeep Dodge to everyone communication about the process to completion of the paperwork to delivery. We can highly recommend ROCHESTER Hills Chrysler Jeep Dodge to everyone More

I have used this dealership for all my Ram 1500 service over the past four years. The Service Managers take care of me quickly so that I can get on my way. This time I had a recall notice and they were a over the past four years. The Service Managers take care of me quickly so that I can get on my way. This time I had a recall notice and they were able to take care of it same day. I just left the vehicle with them and they were done later that same day. They offered shuttle service, but I did not need it that day. I did schedule the service online several days ahead. I will use them for service in the future. They called me ahead and let me know it was completed on time. Thanks for the great job! More

Wonderful service, Sam and Matt helped us through this very smooth process. We are very happy so far with our Jeep Compass. I highly recommend this dealership if you are looking for a new car. very smooth process. We are very happy so far with our Jeep Compass. I highly recommend this dealership if you are looking for a new car. More

Very disappointed with service, unprofessional people I’m never going back again because they don’t care about costumers if they’re coming back or not. I’m never going back again because they don’t care about costumers if they’re coming back or not. More

Oil change The only thing I didn't appreciate was my car being parked so far away when it was raining and I had my two little grandchildren with me. The only thing I didn't appreciate was my car being parked so far away when it was raining and I had my two little grandchildren with me. More

Great experience Very courteous and professional. From sales to service to body shop personnel. They have a very large inventory of the latest vehicles and are willi Very courteous and professional. From sales to service to body shop personnel. They have a very large inventory of the latest vehicles and are willing to work with you to get the best deal. More

2017 grand caravan I dealt with the nicest salesman ever. His name is Darren Dalsis. He was honest and works with you to get what you want. I highly recommend this deale I dealt with the nicest salesman ever. His name is Darren Dalsis. He was honest and works with you to get what you want. I highly recommend this dealership and salesman. Will definitely deal with Darren again. I am loving my new van. More

I took the Jeep in for them to fix the seat latch that I took the Jeep in for them to fix the seat latch that broke on the first day that we had the Vehicle. They told me that they couldn’t promise me t I took the Jeep in for them to fix the seat latch that broke on the first day that we had the Vehicle. They told me that they couldn’t promise me that they would have it finished in a week. Over seven days for a broken seat latch that is in warranty. They suggested that we take it to another dealer that wasn’t as busy as they were. Zero stars. More

My service rep CJ made my experience great ! CJ greeted pleasantly greeted me and answered all my questions. He also made arrangements for my ride home and pick up too since the shuttle was not a CJ greeted pleasantly greeted me and answered all my questions. He also made arrangements for my ride home and pick up too since the shuttle was not available. The female porter who drove me home and picked me up was polite and friendly. More

Corrected error made by other dealer Had an oil change and tire rotation completed at another dealership where we purchased our last vehicle. The service was free as part of our purchase. Had an oil change and tire rotation completed at another dealership where we purchased our last vehicle. The service was free as part of our purchase. The next morning my vehicle warning lights were going off and my vehicle was spewing oil. The other dealership was a 30 minute drive from my location and RHCJD was right across the street. They got me in, fixed the problem, redid my oil change and cleaned up my engine compartment that was covered In oil in a short period of time. They said not to worry about anything and apologized for my inconvenience even though they were not the cause. Very professional!!! More