Rochester Hills Chrysler Jeep Dodge

Promised gift cards, money back on lease due to low miles, and accessories. None have came through. Always someone else’s fault. Had to call multiple times to get more excuses. Almost predictable! miles, and accessories. None have came through. Always someone else’s fault. Had to call multiple times to get more excuses. Almost predictable! More

Chris Scott & the staff are very courteous, timely & efficient. They readily explain the problem & the fix. Chris has gone out of his way to assist me efficient. They readily explain the problem & the fix. Chris has gone out of his way to assist me More

A dealership with integrity I enjoyed leasing my new Grand Cherokee from Rochester CJ. The process was simple and quick. Every employee I had the pleasure of interacting with w I enjoyed leasing my new Grand Cherokee from Rochester CJ. The process was simple and quick. Every employee I had the pleasure of interacting with was professional and kind. The delivery process was quick and easy. My sales person took time to find the perfect car for my needs. More

CJ took care of my oil change as fast as possible for a Saturday morning. Great Job Rochester Chrysler Jeep Dodge! I will be coming back for service Saturday morning. Great Job Rochester Chrysler Jeep Dodge! I will be coming back for service More

Terrible service bought a used Jeep 4 months ago it needed a couple items fixed it too the service 6 visits to get it done and this last one I had to get the manger involved. Picked my Jeep up last wee needed a couple items fixed it too the service 6 visits to get it done and this last one I had to get the manger involved. Picked my Jeep up last week parked at home and now a huge transmission leak !!!! Never leaked in the four months I have had it Makes me wonder they were mad because I complained and one time I picked up the Jeep parts were missing off of it they had to replace. Another time I picked it up the hood was left unlatched. Another time it took them 45 mins to find my Jeep!!!! Terrible I have it into a new dealer to check out what they did to my Jeep. More

Efficient and honest been going to this dealership for over 20 years. always give you the straight scoop. bill does a nice job and puts customer service first. been going to this dealership for over 20 years. always give you the straight scoop. bill does a nice job and puts customer service first. More

Awesome experience with this amazing dealership!!! Mark ls the absolute best salesman I have ever worked with. I highly recommend and will use them again!!!! ls the absolute best salesman I have ever worked with. I highly recommend and will use them again!!!! More

Everyone treated great and especially Bob Patterson. I would definitely use them again to purchase a new vehicle. Bob continues to stay in touch and be helpful. would definitely use them again to purchase a new vehicle. Bob continues to stay in touch and be helpful. More

Nice looking dealership. Very friendly staff and was greeted w lots of smiles that made me feel very welcome. My sales person Johnny went above and beyond finding the truck I wanted to my exact specs wh greeted w lots of smiles that made me feel very welcome. My sales person Johnny went above and beyond finding the truck I wanted to my exact specs which was not easy task. I admire his patience w/ me and calm and very professional demeanor. Manager was super nice and gave my kids some candy which made them happy too. More

My husband leased a Dodge Ram and I drive a Jeep Wrangler. We have been driving Jeeps for many years and have struggled to find a dealership that can give us great customer service from purchasing Wrangler. We have been driving Jeeps for many years and have struggled to find a dealership that can give us great customer service from purchasing to servicing our vehicles. Carrie was our salesperson and did a great job working with our needs. She took the extra step to make sure we were satisfied. We are happy to say we will be doing business with Carrie and Rochester hills Jeep dealership in the years to come. We are also happy with the service department as we have had good experiences with our previous cars we take here even though they weren’t purchased here. Thank you for all the great customer service! More