Rochester Hills Chrysler Jeep Dodge

Everything was fine except I still have not received a follow up call or email in regards to a rattling piece of trim they were to replace. follow up call or email in regards to a rattling piece of trim they were to replace. More

I was taking care of, and johnny Thorns was an excellent salesmen on getting the truck i exactly wanted.. I absolutely love my new truck. salesmen on getting the truck i exactly wanted.. I absolutely love my new truck. More

My salesman Matt Domke was very nice and took the time to answer all my questions. He addressed my frustrations and put me at ease. Would recommend this dealership. answer all my questions. He addressed my frustrations and put me at ease. Would recommend this dealership. More

My car was serviced for a GPS problem. From the person making to my appointment to the service rep in the garage, everyone was friendly and professional. I appreciated having a dealership car while mine making to my appointment to the service rep in the garage, everyone was friendly and professional. I appreciated having a dealership car while mine was repaired and my car washed after it was serviced. This was my first experience at this dealership, but I will return for future service. More

Prompt service of my Jeep. Repair was under power train warranty. When I called for an appointment, I had to leave a voicemail for a call back. This dealership called the next day. I had also left a voicem warranty. When I called for an appointment, I had to leave a voicemail for a call back. This dealership called the next day. I had also left a voicemail at another local Jeep dealership for an appointment. That dealership has yet to call me More

Bill recorded my concerns accurately for use by the appropriate technician(s) and kept me updated as to what was going on with my Jeep while it was was at the dealership. He had a very nice loaner car appropriate technician(s) and kept me updated as to what was going on with my Jeep while it was was at the dealership. He had a very nice loaner car waiting for me at the time of my appointment and my Jeep was ready for me earlier than originally estimated and fixed correctly the first time! More

Service.was great. Personal attention. Work done perfectly and completed on time. All details including contacts with insurance and loaner arrangements handled with no hassle. perfectly and completed on time. All details including contacts with insurance and loaner arrangements handled with no hassle. More

Organized check in process. Work done on time. All employees were very professional. I felt the cotst for the items fixed was higher than it should have been. employees were very professional. I felt the cotst for the items fixed was higher than it should have been. More

Johnny Thorn made me feel appreciated from the moment I inquired about their Scat Pack. Despite unforeseen obstacles he managed to get me my charger. inquired about their Scat Pack. Despite unforeseen obstacles he managed to get me my charger. More

Dave Cheslo was an excellent Sales Representative. He was very helpful in navigating us through the process of purchasing a new car for our son. Excellent Service Thank you very helpful in navigating us through the process of purchasing a new car for our son. Excellent Service Thank you More