Robichaux Ford

Issues were resolved, although it took longer than we were told. No loaner was offered. were told. No loaner was offered. More

friendly, courteous service every time Everyone so friendly You’re Always updated with status of service friendly You’re Always updated with status of service More

Kyle was very professional and helpful during my service! I plan to go back when needed. I plan to go back when needed. More

They are always professional, knowledgeable and quick. All are very friendly and goes over everything done with me All are very friendly and goes over everything done with me More

I have been getting service from this dealership for about 11 years, first with a previous vehicle purchased from a different dealer. The same reliable and dependable service provided by Robichaux Ford about 11 years, first with a previous vehicle purchased from a different dealer. The same reliable and dependable service provided by Robichaux Ford continues with my current vehicle that I purchased from them two years ago. More

The whole staff at Robichaux Ford is very professional and knowledgeable make you feel like home and knowledgeable make you feel like home More

The process was very easy and they brought in the exact model i wanted with specific options from another dealer. They are easy to work with and glad to help making sure every need is met. model i wanted with specific options from another dealer. They are easy to work with and glad to help making sure every need is met. More

Friendly staff and treats you with respect. Got vehicle done quickly and they kept notified of the status. Got vehicle done quickly and they kept notified of the status. More

My husband was looking for a particular truck just happened that Robichaux Ford had exactly what he wanted. We drove from BR La over an hour to drive and purchase vehicle. We decided to purchase it. A happened that Robichaux Ford had exactly what he wanted. We drove from BR La over an hour to drive and purchase vehicle. We decided to purchase it. All was going well until the “invisible finance person “ sent Jeff to us with a piece of paper showing down payment etc. I saw where the figure didn’t match up with the amount we were putting down plus trade in and cash on top of that. I asked Jeff and he seemed to be confused and had the audacity to compare me to his pass customers who didn’t ask questions. After a few words and him comparing me to others he said this paper basically doesn’t matter. I asked him then why did Mr. Invisible take the time to complete a useless paper. Again he compared me to others. I explained it was insulting and went back to our vehicle. We purchased the vehicle. However, I won’t recommend anyone especially a female to use him. Try another employee. After he said we could walk off and not purchase the truck…I just looked at him. He half assed apologized but by that time I chalked it up to him not knowing how to explain the form, because he kept going back and forth asking the finance guy questions or he didn’t like me questioning him. After the 4th time The invisible guy should have come out from hiding in his office to introduce himself and ask us to go to his office. Act like you give a xxxx Geez. Show some respect for your customers. The truck is nice and we are happy we bought it. When I am ready to buy a new vehicle for myself I will not entertain purchasing it from Robichaux Ford. This review is not to discourage anyone from buying from there, it’s just a warning when you ask a question you may get insulted instead of the answer. More

It was such a good experience. I had an oil change and tire rotation. Everyone was helpful and very nice. I had an oil change and tire rotation. Everyone was helpful and very nice. More