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Roberts Motors

Alton, IL

4.8
341 Reviews

4350 Alby St.

Alton, IL

62002

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341 Reviews of Roberts Motors

September 04, 2022

This is he 3rd vehicle I've purchased from Roberts Ford and I travel 50 miles one way for them to service my vehicle. I've always been confident in their service. I recently had my the oil changed on y More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike - service writer
August 31, 2022

My wife and I have purchased 6 new vehicles at Roberts Motors, the latest a week ago, a 2022 Ford F150 Raptor. We could not be happier with our purchases or the dealership as a whole. They truly treat y More

by Riz105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roberts, Brent Cleveland, Zach Schnare
August 05, 2022

I went in for an oil change and waited at the dealer. I was surpried to find no hand sanitizer in the waiting room and no sanitizing sheets to wipe surfaces on the chairs or tables. Also, when the work More

by sara.dillender
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
July 28, 2022

I would actually rate this 4 1/2 stars and the only reason I take a half star away is because of the price. I understand that the cost of everything has went up but xxxx is it expensive to get Quality More

by kyle O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike what is my service intake manager
July 22, 2022

I took my car in for regular service. I knew I needed new tires. I discussed with the service man which tires I should buy. I purchased 4 tires AND qualified for a $70 rebate! It took More

by Md9
Recommend Dealer
Yes
Employees Worked With
Don't remember
July 11, 2022

Service Department was great! Went out of their way to make sure they correctly diagnosed the problem, then set up a schedule for repairs that worked for me. 100% pleased! More

by dlittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kloempken
June 28, 2022

Service Dept has always done a great job. I don’t take my cars anywhere else. More

by bammbamm796
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Shannon
June 13, 2022

The dealership took care of my needs for my recall, but didn’t vacuum the floors like they have before. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 30, 2022

Took bronco sport in for recall…quick service and very courteous as expected. Very happy More

by Debbyzog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
May 29, 2022

Best car buying experience ever! Great people! Would definitely recommend! Have bought many cars at Roberts and will continue to do so! More

by Bmathus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Tim.
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